Verizon

4.9
499 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Fulton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 11710 E Market Pl.

Details

  • Curbside pickupNot available

Location

Verizon
11710 E Market Pl, Fulton, MD
20759, United States

Hours

Reviews

4.9
493 reviews
5 stars
480
4 stars
4
3 stars
0
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Ahmad, Rabia, and Eesha, received high praise for their friendly, knowledgeable, and efficient service.

Efficiency

Customers appreciated the quick and seamless service, often noting minimal wait times and smooth transactions.

Knowledgeable Staff

Many reviews highlighted the staff's expertise in handling various phone and plan options, making the purchasing process easier.

Problem Resolution

The team was commended for their ability to resolve issues effectively, with several customers noting successful troubleshooting and assistance.

Positive Atmosphere

The store environment was described as welcoming and professional, contributing to a pleasant shopping experience.
  • BB
    Bryce B
    1 day ago
    5.0
    I had the best experience with Ameen- he was so knowledgeable and kind. He made it an enjoyable time, which is so rare! He is good with technology, but even better with people. What a light. Thank you!
  • RW
    Robert Wood
    2 days ago
    5.0
    This was my first time at this location. It was the best experience I have ever had at a Verizon store. The sales associate (Rabia) was great, helpful, patient and knowledgeable. She helped us through our upgrade process. This is going to be our permanent store. Thanks again Rabia! Go there and ask for her she cares!
  • JJ
    Jeff Johnston
    Nov 14, 2025
    5.0
    Eesha made my recent stop at the Verizon store the best experience I’ve ever had with Verizon. She helped me change phone plans, saved me money, and effortlessly set both my wife and I up with new devices. 10/10 would recommend.
  • RL
    rachel levitt
    Nov 2, 2025
    2.0
    This place is so inefficient. All I needed to do was drop off an internet modem. There were 2 groups ahead of me, and 1 woman working. I was obviously not expecting to be helped first. I did hope that the woman would be efficient and acknowledge myself, and the groups that came in behind me, as they walked in. In every other internet and phone store, I’ve seen the staff member acknowledging and helping several groups at a time. This was not the case. After waiting 30 minutes without a single word from the staff member, I was over it. I told her that all I needed to do was drop off an internet modem. She told me that I could just write down my name and email on a piece of paper, and she would be able to return it for me. I’m sorry, I waited 30 minutes to do that?! Had she acknowledged me when I walked in, I could have added my name and been on my way. I feel for the staff member because she was the only person there. What I don’t feel bad about is her inability to be efficient with her time.
  • SK
    shandana Khaliq
    Oct 28, 2025
    5.0
    I had an amazing experience with Israr at Verizon! From the moment I walked in, he made me feel completely at ease and handled everything with professionalism and kindness. I was especially impressed because my last phone company used a lot of bait-and-switch tactics that left me feeling uneasy and skeptical about switching carriers. Israr completely changed that experience for me. He was transparent, patient, and made the entire transition to Verizon smooth and stress-free. He took the time to explain every detail clearly, answered all of my questions, and made sure I felt confident and happy with my new plan. It’s rare to find someone who genuinely cares about making customers feel comfortable and valued. I’d highly recommend working with him.

Frequently Asked Questions About Verizon

What services does Verizon in Fulton offer?

Verizon in Fulton offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, financing, wet phone recovery, and more.

What brands can I find at the Verizon store in Fulton?

You can find brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more at the store.