Business Details
About
Cell Phone Store
TCC Frederick, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7820 Wormans Mill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
782 reviews
5 stars
739
4 stars7
3 stars4
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Tony and Evan.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or setting up phones seamless.
Professionalism
The staff demonstrated a high level of professionalism, with customers noting their patience and thoroughness in addressing concerns.
Product Knowledge
Employees were frequently recognized for their extensive knowledge about products and services, helping customers make informed decisions.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing and service from Verizon as a company, indicating a need for improvement in these areas.
- JSJane Storm2 days ago5.0Evan took such great care of me this morning. I feel like a got great deals. He explained everything I needed . Good job.
- HGHelen Golibart6 days ago5.0Evan is the most patient and professional individual I have had the pleasure to work with at Verizon. His knowledge and instruction made my experience effective. Thank Evan! Your positive attitude is a gift.
- RHRonald HolewinskiNov 15, 20255.0Tony was awesome. Excellent services and very helpful through the whole process. Would recommend this location.
- ATAaron TresslerNov 14, 20255.0Tony gave great service and made it short and sweet
- SSShirley ShadleNov 13, 20255.0Tony very professional and did a outstanding job. Great customer service.
Frequently Asked Questions About Verizon
What products and services does Verizon at 7820 Wormans Mill Rd offer?
Verizon at 7820 Wormans Mill Rd offers smartphones, tablets, Verizon home internet, wireless devices, accessories, business accounts, and services including prepaid plans, bill payments, upgrades, device activation, and Total Mobile Protection.
What are the store hours for Verizon at 7820 Wormans Mill Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon at 7820 Wormans Mill Rd offer in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
Can I schedule an appointment or manage my Verizon services online for this location?
Yes, you can schedule appointments and manage services online through their reservation URL at https://www.tccrocks.com/appointments/ or via the My Verizon app.
What brands of devices are available at Verizon, 7820 Wormans Mill Rd?
They carry brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Where exactly is the Verizon store located?
The Verizon store is located at 7820 Wormans Mill Rd, Ste S, Frederick, MD 21701, USA.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Taste Of Asia Hibachi, a Japanese restaurant, Chipotle Mexican Grill for Tex-Mex cuisine, and Playa Bowls offering health food options.
Are there fitness or wellness centers close to Verizon at Wormans Mill Rd?
Yes, Orangetheory Fitness gym and The Joint Chiropractic clinic are nearby for your fitness and wellness needs.
Which nearby stores can I visit if I need other electronics or phone-related products?
Close by, there is another Verizon store, TCC Verizon Authorized Retailer, and GameStop for video games and accessories.
Does this Verizon location support mobile protection plans?
Yes, they promote Total Mobile Protection plans to keep your devices covered, accessible through their website https://www.tccrocks.com/total-mobile-protection/.