Business Details
About
Cell Phone StoreTCC
TCC Frederick, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 7820 Wormans Mill Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
809 reviews
5 stars
766
4 stars7
3 stars4
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Evan and Tony, for their helpfulness, professionalism, and patience during the phone setup and upgrade processes.
Efficiency
Many reviews highlighted the quick service provided by staff, with several customers noting that their issues were resolved in a timely manner.
Knowledgeability
Staff members were frequently described as knowledgeable, providing clear explanations and assistance with various phone-related inquiries.
Mixed Experiences
While most feedback was positive, a few customers reported issues with billing and dissatisfaction with Verizon's overall service, indicating some inconsistency in customer experiences.
- RCRenee Curtis4 days ago5.0Great customer service from Evan, helped with all my issues and concerns.
- TKTheePancake KnightJan 4, 20265.0Kasey and Tony were very helpful and answered all my questions. 10/10 service
- DSDonna ScottJan 2, 20265.0Tony was great, fast, efficient, cleaned up all the concerns I had. Very good experience!
- JGJeff GasiorJan 1, 20265.0Cacey Humbert took good care of us. We are good to go with new iPhone 17. He was patient and informed!
- AWanne williamsDec 9, 20255.0Prior to my visit at Verizon near Wegmans in Frederick(and also an amazing experience at Verizon onWest Patrick Street, Frederick, ) I had multiple disappointing visits at other Verizon stores in Northern VA. Evan and Alazay seriously gave me five star service from the moment.I walked in the door responding to some recent questions /issues, I was having with my new phone . They showed me tips and tricks on how to answer my concerns, and truly could not have been any kinder or more helpful. Great visit!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 7820 Wormans Mill Rd offer?
Verizon at 7820 Wormans Mill Rd offers smartphones, tablets, Verizon home internet, wireless devices, accessories, business accounts, and services including prepaid plans, bill payments, upgrades, device activation, and Total Mobile Protection.
What are the store hours for Verizon at 7820 Wormans Mill Rd?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon at 7820 Wormans Mill Rd offer in-store and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services for your convenience.
Can I schedule an appointment or manage my Verizon services online for this location?
Yes, you can schedule appointments and manage services online through their reservation URL at https://www.tccrocks.com/appointments/ or via the My Verizon app.
What brands of devices are available at Verizon, 7820 Wormans Mill Rd?
They carry brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Where exactly is the Verizon store located?
The Verizon store is located at 7820 Wormans Mill Rd, Ste S, Frederick, MD 21701, USA.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Taste Of Asia Hibachi, a Japanese restaurant, Chipotle Mexican Grill for Tex-Mex cuisine, and Playa Bowls offering health food options.
Are there fitness or wellness centers close to Verizon at Wormans Mill Rd?
Yes, Orangetheory Fitness gym and The Joint Chiropractic clinic are nearby for your fitness and wellness needs.
Which nearby stores can I visit if I need other electronics or phone-related products?
Close by, there is another Verizon store, TCC Verizon Authorized Retailer, and GameStop for video games and accessories.
Does this Verizon location support mobile protection plans?
Yes, they promote Total Mobile Protection plans to keep your devices covered, accessible through their website https://www.tccrocks.com/total-mobile-protection/.