Brand Certified
Verizon
4.8(549 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
1700 Kingfisher Dr, Frederick, MD
21701, United States
Certified by Verizon • Feb 22, 2026
(301) 846-9663
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/md/frederick/1700-kingfisher-dr
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Frederick, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1700 Kingfisher Dr.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
549 reviews
5 stars
517
4 stars
11
3 stars3
2 stars0
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Tooba and Jennifer, for their exceptional customer service, patience, and helpfulness.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to resolve technical issues efficiently.
Store Environment
The store was described as welcoming and well-organized, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few reports of unsatisfactory service from specific associates.
- CSChristina Sinchak2 days ago5.0Jennifer and Tooba were amazing. They couldn’t have been more helpful. I highly recommend coming to this location. So worth it.
- MBMario BatresFeb 9, 20265.0Ms. Tooba is the best sale representative that I have seen in a very long time. Thank you for explaining our last bill to us. Xfinity did not tell us anything but you helped us so much even when we were leaving Verizon. You were so nice and patient with us. Thank you!
- MBMargie BurrissFeb 2, 20265.0This store has the best service. Effortless on my part. Tooba is quick and very personable. I'm in another city these days but I know how good this store is so came an hour away just to upgrade. I don't trust anyone else.
- CWChinwe Lillian Wale-BogunjokoJan 21, 20265.0I am a new customer to Verizon. Tooba helped me transfer my phone numbers and got new phones with Verizon and gave me so many discounts as a new customer and because I'm a nurse. It was such a pleasant experience. Usually changing companies is so complicated but tooba made it so easy. Only recommend this store in Frederick!
- DRDebbie RiceJan 20, 20265.0My customer representative, Tooba, is AMAZING ! She always resolves my issues without fail. She is pleasant and extremely efficient....I was hoping and praying she was in the store today and she is otherwise I don't know what I would do. I know no one else can help me with my phone account and I always want to work with her.
Frequently Asked Questions About Verizon
What services does Wireless Zone, Verizon Authorized Retailer in Frederick offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, new lines, upgrades, bill payments, and more with Verizon 5G service for consumers and businesses.
What are the store hours for Verizon at 1700 Kingfisher Dr?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in Frederick, MD?
Verizon is located at 1700 Kingfisher Dr, Ste 12, Frederick, MD 21701, inside The Shops at Monocacy, Giant Plaza, next to Starbucks.
Does this Verizon store offer in-store pickup and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
What payment methods are accepted at Wireless Zone, Verizon Authorized Retailer?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa. Debit cards and checks are also accepted; cash only is not required.
Which wireless brands does the Verizon store carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, and more for devices and accessories.
Can I schedule an appointment or check deals online for the Frederick Verizon store?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and shop great deals at https://wirelesszone.com/offers/.
What nearby eateries can I visit before or after shopping at Verizon?
Nearby restaurants include Mamma Lucia, Padmini's Pizza and Indian Grill, California Tortilla, Five Guys, Starbucks, Firehouse Subs, and Wingstop for a variety of dining options.
Are there nearby services like banks or pharmacies near the Verizon store?
Yes, nearby services include Giant Pharmacy, First National Bank ATM, SECU ATM, and Western Union for your financial and health needs.
How can nearby retail and leisure places complement my visit to Verizon at The Shops at Monocacy?
You can enjoy shopping at The Shops at Monocacy, relax with a coffee at Starbucks next door, visit Cold Stone Creamery for dessert, or check out fitness options like Kicks Karate and Little Gym Of Frederick before or after your visit.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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