Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Frederick, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1700 Kingfisher Dr.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
512 reviews
5 stars
481
4 stars
11
3 stars3
2 stars0
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, especially Tooba, received high praise for their patience, knowledge, and helpfulness, creating a positive experience for customers.
Staff Knowledge
Customers frequently noted the staff's expertise in handling technical issues and providing detailed explanations about products and services.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or setting up new devices seamless.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, with staff who genuinely care about customer needs.
Recommendations
Numerous customers expressed their intention to return and recommend the store to friends and family due to their excellent experiences.
- JDJeffery Deschamps2 days ago5.0Jenifer and Tuba are fantastic....they know what there doing and fix your problems quickly and clearly and explain to you what they are doing so clearly.
- MMMarie McMinn2 days ago5.0I had an excellent experience with Jennifer at the Verizon store in Frederick on King Fisher Dr. I recommend a visit to that store for all your telecom needs. Jennifer went above and beyond to answer all our questions despite internet service interruptions and other technical difficulties she was experiencing.
- ANAmanda NuckolsNov 12, 20255.0They were very helpful when I came in to order my phone and my watch. Very open about promos and any questions you have about them. Super easy transfer process for both the phone and watch.
- DBDanielle BenderNov 7, 20255.0The staff at this store are absolute excellent. They explain everything to you in so much detail and help provide you with all the options you are looking for. They really take the time and don’t rush you while making a decision. Tooba in particular is our favorite!!
- RWRobert WalshOct 31, 20255.0Tooba was the best! She was exceptionally knowledgeable and very skilled with seamlessly setting me up with a new Samsung S25+ and smart watch as I switched from the iPhone. She made us feel at home and confident in her abilities. I have gone to several Verizon stores over the years but this was my best experience ever!
Frequently Asked Questions About Verizon
What services does Wireless Zone, Verizon Authorized Retailer in Frederick offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, new lines, upgrades, bill payments, and more with Verizon 5G service for consumers and businesses.
What are the store hours for Verizon at 1700 Kingfisher Dr?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in Frederick, MD?
Verizon is located at 1700 Kingfisher Dr, Ste 12, Frederick, MD 21701, inside The Shops at Monocacy, Giant Plaza, next to Starbucks.
Does this Verizon store offer in-store pickup and curbside pickup?
Yes, Verizon offers both in-store pickup and curbside pickup services.
What payment methods are accepted at Wireless Zone, Verizon Authorized Retailer?
Payment options include American Express, Cash, Check, Discover, Financing, Mastercard, and Visa. Debit cards and checks are also accepted; cash only is not required.
Which wireless brands does the Verizon store carry?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, and more for devices and accessories.
Can I schedule an appointment or check deals online for the Frederick Verizon store?
Yes, you can schedule appointments at https://wirelesszone.com/appointments/ and shop great deals at https://wirelesszone.com/offers/.
What nearby eateries can I visit before or after shopping at Verizon?
Nearby restaurants include Mamma Lucia, Padmini's Pizza and Indian Grill, California Tortilla, Five Guys, Starbucks, Firehouse Subs, and Wingstop for a variety of dining options.
Are there nearby services like banks or pharmacies near the Verizon store?
Yes, nearby services include Giant Pharmacy, First National Bank ATM, SECU ATM, and Western Union for your financial and health needs.
How can nearby retail and leisure places complement my visit to Verizon at The Shops at Monocacy?
You can enjoy shopping at The Shops at Monocacy, relax with a coffee at Starbucks next door, visit Cold Stone Creamery for dessert, or check out fitness options like Kicks Karate and Little Gym Of Frederick before or after your visit.