Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
3.8
40 reviews
5 stars
26
4 stars0
3 stars
3
2 stars
2
1 star
9
- GGGraysonOct 4, 20251.0Came in there to get some help with my iPhone setup. They ended up deleting my eSim which should have not been done. Don’t go there, go the your mobile carrier.
- JCJohn CampbellNov 12, 20241.0Ordered a General Electric stove from Best buy because Lowes was out of stock- a big mistake. I buy a lot of appliance's from Lowes and Home Depot for rental properties and properties I am selling for my clients. I will never purchase from Best Buy again. When I ordered I was told the stove comes with the electric cord to hook up. I asked the lady to confirm it came with a cord she said is absolutely does, I asked her to confirm and she said again yes it does. When I scheduled delivery I told her I want the unit dropped off to a property I am selling and included the seller information that the seller is out of state and the unit is vacant. She took all of the information and confirmed the delivery. The day before the delivery I received and email with the confirmation time of the delivery and a link to the steps for preparation. In the link I read that someone must be in the property to receive the stove. Being that I was out I had to find someone to meet the delivery people- which I did but I had to pay them. However their to make the timeline work I had to reschedule the delivery which I did. The new delivery time I was given was from 7am to 7pm which created another problem with the person accepting the order at the unit. When the delivery people showed up to do the install there of course was no cord. Today I called Best buy and they said the cord is sold separate. Their product knowledge and customer service is the worst. I will never use them again.
- MEMadison EspenshadeAug 19, 20182.0Dropped off a laptop for simple diagnostic screen. Said it would be less than 5 days. We’re now on day 7. Can’t get a person to pick up a phone in ANY department. Call and select geek squad option and it’s all automated and you can’t even understand the status message. Frustrated doesn’t even being to cover it.
- NSNeal SamonteJul 14, 20181.0Made an appointment for a Dell laptop that would not power up. At the appointment, they plugged in the power supply and said “You’re right it won’t power up. We can’t do anything here, we have to send it to our service center in KY. It will take 2 to 4 weeks”. I thanked them for their in depth assessment and told them that I would seek out a local solution! This was a TOTAL waste of time!
Frequently Asked Questions About Geek Squad
What services does Geek Squad at Best Buy in Frederick offer?
Geek Squad offers tech repair, setup, and support services. You can schedule service either in store or online.
Where is Geek Squad located in Frederick, MD?
Geek Squad is located at 7300 Guilford Dr, Frederick, MD 21704, USA.
What are the operating hours for Geek Squad at this Best Buy location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad in Frederick for tech support?
You can contact Geek Squad at +1 301-662-6130 for tech support and service inquiries.
Can I schedule a Geek Squad service appointment online?
Yes, you can schedule your Geek Squad service appointment online through their website.
What categories of repair and support does Geek Squad provide?
Geek Squad provides services including cell phone repair, computer repair, data recovery, appliance repair, and television repair.
Is Geek Squad at Best Buy involved with mobile phone and IT services?
Yes, Geek Squad offers mobile phone services and IT support along with computer repair services.
Which electronics and appliance stores are near Geek Squad in Frederick?
Nearby electronics and appliance stores include Best Buy and hhgregg, making it convenient for customers to shop and get tech support in one area.
Are there beauty and spa stores close to Geek Squad where I can shop before or after my visit?
Yes, several beauty and spa stores like Ulta Beauty, Benefit Cosmetics BrowBar, and Charlotte Tilbury are close by for your convenience.
What shopping centers or department stores are near Geek Squad in Frederick?
Frederick Crossing shopping center and Ross Dress for Less department store are near Geek Squad, where customers can enjoy additional shopping options.