Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Frederick store today.
Location
Cricket Wireless Authorized Retailer
1100 W Patrick St Ste K, Frederick, MD
21703, United States
Hours
Reviews
4.8
214 reviews
5 stars
196
4 stars3
3 stars
4
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and attentiveness, particularly highlighting individuals like Danny, Rebecca, and Javier.
Staffing Issues
Several reviews noted long wait times due to insufficient staffing, with customers suggesting that more employees are needed to improve service efficiency.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service from specific employees, indicating inconsistency in customer experiences.
Technical Support
Customers appreciated the technical assistance provided, with many noting that staff were patient and thorough in helping with phone setups and issues.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
- BBBridgeyB5 days ago5.0Kim helped me trouble shoot problems with my phone and even stayed after his shift to make sure I was all set. SO APPRECIATIVE!!!!!!!
- KGKatherine GrimaldiOct 1, 20255.0I had the best experience with Joanna today at the Golden mile Frederick location, she provided excellent customer service despite being alone at the retailer. She was kind and knowledgeable and a pleasure to work with. Greeted me right when I walked in. Just all around great!
- VWValerie WimsSep 6, 20255.0Danny the bomb! He was very pleasant and patient with me and very informed and would highly recommend to be seen by Danny!!
- YGYovani GomezAug 30, 20255.0I really like this location and Javier is the best of the best, him and Johanna helped me a lot, please come here.
- TSTanya StewardJul 29, 20255.0Danny is the best sales clerk I've ever had! He was so professional, attentive, caring and thoughtful. He helped me in any aspect. Not once he complained about his job nor treated me like trash, which I have received in the past. He is the 1st sales clerk to set up my phone with cleaning of the screen and putting on protection screen (if that's what's it called) and the phone case. This has been the best experience I've encountered. Danny is well deserved of a raise! Cricket .do better. Treat your staff accordingly. Danny deserves much better. He's a gem!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Frederick offer?
They offer customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.
Where is Cricket Wireless Authorized Retailer located in Frederick, MD?
It is located at 1100 W Patrick St Ste K, Frederick, MD 21703, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Frederick?
The store is open Monday to Saturday from 10:00 AM to 7:30 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless in Frederick require an annual contract for their cell phone plans?
No, Cricket Wireless offers plans with no annual contract required.
How can I contact Cricket Wireless Authorized Retailer in Frederick by phone?
You can reach them at +1 301-668-6083.
Can I visit the Cricket Wireless Frederick store if I want 5G prepaid phone service?
Yes, they provide 5G prepaid phone plans and SIM cards tailored to your lifestyle.
What are some places to eat near Cricket Wireless Authorized Retailer in Frederick?
Nearby eateries include Rasco Pizza, known for Italian cuisine, and Manna Taqueria & Bakery offering Mexican food.
Are there any beauty or spa services near the Cricket Wireless store in Frederick?
Yes, Number One Nail is a nearby nail and beauty salon you can visit.
Is there a convenient place near Cricket Wireless in Frederick to handle money transfers?
Yes, Western Union is located nearby for money transfer services.
What other services or shops can I find close to Cricket Wireless Authorized Retailer in Frederick?
Close by are Smoke 10 (a tobacco, e-cigarette, and liquor store), Masters Specialty Pharmacy, The Family Mattress Stop retail store, and Kut King Barbers beauty salon.