Geek Squad

3.4
30 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
8251 Gateway Overlook Dr, Elkridge, MD
21075, United States

Hours

Reviews

3.4
30 reviews
5 stars
16
4 stars
2
3 stars
1
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1 star
10
  • CD
    Cherish Dargan
    Nov 4, 2025
    1.0
    I don’t recommend coming here for repairs. I had an appointment for a phone battery replacement but still waited about 25 minutes in line to drop it off. When I came back hours later, I had to wait again, and the staff wasn’t very attentive, a “we’ll be with you soon” would’ve helped. After all that, they told me they couldn’t even repair the phone, something they could’ve checked before taking it in. I then had to wait again for a manager to process a refund. A frustrating and time-wasting experience.
  • AS
    Ann Triola Smolinski
    Aug 11, 2025
    5.0
    A little bit of a wait, but the person who helped me was knowledgeable, friendly, and answered my question in plain speak.
  • WG
    willie grant
    Mar 15, 2023
    1.0
    Some asked to take control of my computer from geek squad to download windows 10 for free.. I said no thank you
  • JR
    Jewel Roberts
    Mar 11, 2019
    1.0
    Can you guys work on customer service such as answering the phones !!
  • LM
    Len Moyer
    Apr 2, 2018
    5.0
    Great job every time I use them. Very courteous and thorough.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Elkridge offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair.

Where is Geek Squad located in Elkridge, MD?

Geek Squad is located at 8251 Gateway Overlook Dr, Elkridge, MD 21075, USA.