Business Details
About
Cell Phone Store
TCC Dunkirk, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2969 Plaza Dr.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
466 reviews
5 stars
434
4 stars
11
3 stars1
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Brandon, Chris, and LB, received high praise for their helpfulness, knowledge, and professionalism.
Problem Resolution
Customers frequently noted that employees effectively resolved issues, whether related to billing, device setup, or account management.
Product Knowledge
Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.
Friendly Atmosphere
The store environment was described as welcoming and friendly, contributing to a positive customer experience.
Efficiency
Many reviews highlighted the quick service and efficiency of staff in handling customer needs.
- MCMelissa Calhoun3 days ago5.0Samantha at Verizon is absolutely amazing! She went above and beyond to help me with everything I needed and made the whole process so easy and stress-free. She was patient, knowledgeable, and genuinely cared about making sure I got the best deal and the right products for me. You can really tell she loves what she does! If you need anything at Verizon, go see Samantha — she’s the best!
- DADonna Allen6 days ago5.0Dante was awesome and Samuel was great well.. this is the first time I've had fun getting a new phone at a Verizon store. These guys were great
- NINajah IshmanNov 12, 20255.0Excellent Customer Service! Thank you Samuel for your support in fixing my phone this evening.
- MCMargaret CutlipNov 7, 20255.0My experience was wonderful. Brandon was very helpful and had an excellent personality. He was helping myself and another customer. He was clear that if I needed further assistance with working my phone, I could come back . I truly appreciate how patient and helpful he was.
- JPjudith plattNov 4, 20255.0Samuel helped me so much with an issue with my I phone 16 pro max and it felt great to resolve the my issue and he was actually very nice about it
Frequently Asked Questions About Verizon
What products and services does Verizon at 2969 Plaza Dr offer?
Verizon at 2969 Plaza Dr offers the latest smartphones, tablets, Verizon home internet, wireless devices, accessories, Bill Payments, prepaid plans, Verizon Unlimited, and Total Mobile Protection among other wireless services.
What are the store hours for Verizon in Dunkirk, MD?
The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does the Verizon Dunkirk store support in-store and curbside pickup?
Yes, the Verizon Dunkirk store offers both in-store pickup and curbside pickup services for customer convenience.
Which phone brands are available at the Verizon authorized retailer in Dunkirk?
The store offers phones and devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Can I schedule an appointment or order a device through a mobile app for Verizon Dunkirk?
Yes, customers can schedule appointments or manage their Verizon services via the My Verizon app or through the store's online reservation system.
Is the Verizon Dunkirk store wheelchair accessible?
Yes, the Verizon Dunkirk store has a wheelchair accessible entrance to accommodate all customers.
What payment methods are accepted at Verizon Dunkirk?
The store accepts payment by check and debit card for customer convenience.
What nearby dining options can I visit before or after shopping at Verizon Dunkirk?
Nearby dining options include East Cafe for Chinese cuisine, Chipotle Mexican Grill, McDonald's for fast food, Philly Flash for American food, Dunkin' for coffee and donuts, Cold Stone Creamery for ice cream, and Popeyes for chicken dishes.
Are there any nearby medical or health services close to Verizon Dunkirk?
Yes, nearby medical services include Tyler Dental Dunkirk, Pivot PT - Dunkirk for physical therapy, CalvertHealth Urgent Care Dunkirk, CalvertHealth Primary Care, and Certified Counseling Services of Dunkirk.
Where can I find nearby banking services when visiting Verizon Dunkirk?
Nearby banking services include Capital One Bank, Bank of America, and Bank of America ATM allowing customers to conveniently access financial services.