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Brand Certified

Verizon

4.8
(566 reviews)

Business Details

1798 Merritt Blvd, Dundalk, MD
21222, United States
(443) 549-4975
http://www.wirelessnation.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Dundalk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1798 Merritt Blvd.

Details

  • Curbside pickupNot available

Location

Verizon
1798 Merritt Blvd, Dundalk, MD
21222, United States

Hours

Reviews

4.8
566 reviews
5 stars
523
4 stars
10
3 stars
1
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Samuel and Christian, for their helpfulness, knowledge, and professionalism.

Negative Experiences

Several reviews highlighted issues with billing, unauthorized charges, and poor service from certain employees, leading to frustration among customers.

Product Issues

Customers reported problems with phones purchased, including receiving used devices and issues with activation and service.

Mixed Feedback

While many customers had positive experiences, there were significant complaints regarding specific staff members and overall service quality.
  • RH
    Richard “Kaos's Daddy” Hairsine
    Feb 8, 2026
    1.0
    On 2/7/2026!!! Beware if you use the Wireless Zone verizon store on Merritt Blvd. Without my consent and documents without my signature they charge my account for a second phone line, a higher cost phone plan and phone protection. They sent an activation for my old phone to be put on a another plan also. The phone I received was not activated and I had to spend 4 hours with verizon tech department to get it corrected. On 2/8/2026 I spent another 90 minutes to get the billing and charges corrected. When I got home and tried to use the phone it showed no service. I contacted the store about 20 minutes after I left there was told from my salesperson Sikandar, K," I'm with someone else call verizon. " This was after I needed to drive to their assciated store in Fallston. The person at Fallston just handed me a box and said it was ready. READY???, it had no service connected to it and Verizon tech services stated it did not have my phone number associated to the Esim card in the phone. Wish I could give a negative star rating
  • JQ
    Jose Quinteros123
    Jan 29, 2026
    5.0
    Thank you so much!
  • GL
    Geyri Lemus
    Jan 29, 2026
    5.0
    10/10, Thanks to Samuel for the excellent service🙏🏽
  • EE
    Elida
    Dec 13, 2025
    5.0
    Samuel attended us and was very knowledgeable and friendly. He provided us with all the info we needed to switch carriers.
  • AV
    Ashley Vasquez
    Dec 1, 2025
    5.0
    Thank you, really appreciated all the help!

Frequently Asked Questions About Verizon

What services does Verizon at 1798 Merritt Blvd in Dundalk offer?

Verizon provides phones, wireless devices, Verizon home internet, accessories, bill payments, new lines, upgrades, device activation, and more.

Which brands of devices and accessories are available at Verizon Dundalk?

Verizon offers products from brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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