Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Dundalk, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1798 Merritt Blvd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
549 reviews
5 stars
511
4 stars
10
3 stars1
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Christian and Samuel.
Mixed Experiences
While many reviews highlighted positive interactions, there were significant complaints about unprofessional behavior and unresolved issues, particularly involving Christian.
Product Issues
Several customers reported problems with phones purchased, including receiving used devices and billing discrepancies.
Store Management
Feedback indicated concerns about the management, particularly regarding accountability and customer service resolution.
Positive Recommendations
Many customers expressed satisfaction with their experiences and recommended the store for its service.
- AGAshley Gomez-Buezo1 day ago5.010/10 Samuel did an amazing job assisting me in the store. He helped me set my new Iphone 17 pro max. most definitely would recommend working with him. And on top of that great customer service.
- LYLisa YoxOct 29, 20255.0Christine waited on me today and he was great! I watched him with another customer and was so nice to him. Thank you for all your help and making things clearer to me!!
- WBWilmer BonillaOct 22, 20255.0Went into the store the other day and their customer service was amazing
- OCOdalys CaballeroOct 22, 20255.0Thank you to the staff here, they assisted me very efficiently!
- DGDavid GreerOct 16, 20255.0They helped me out with my phone.
Frequently Asked Questions About Verizon
What services does Verizon at 1798 Merritt Blvd in Dundalk offer?
Verizon provides phones, wireless devices, Verizon home internet, accessories, bill payments, new lines, upgrades, device activation, and more.
Which brands of devices and accessories are available at Verizon Dundalk?
Verizon offers products from brands like Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
What are the operating hours for Verizon Dundalk?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Dundalk provide in-store pickup service?
Yes, Verizon Dundalk offers in-store pickup for purchased items.
How can customers schedule appointments or check deals at Verizon Dundalk?
Customers can schedule appointments at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
What is the contact information for Verizon Dundalk?
You can contact the store at +1 443-549-4975 or email info@wirelessnationusa.com.
How does the nearby Truist bank help customers visiting Verizon Dundalk?
Customers can conveniently manage banking needs at Truist while visiting Verizon, making it easy to handle finances and purchase devices.
What nearby places can customers visit before or after shopping at Verizon Dundalk?
Customers might enjoy visiting Merritt Point Shopping Center, Texas Roadhouse for a meal, or Compel Fitness for a workout nearby.
Are there other mobile phone stores near Verizon Dundalk?
Yes, there are nearby stores such as Cricket Wireless Authorized Retailer and RadioShack which offer additional mobile phone options.
What is Verizon Dundalk's presence on social media and online?
They operate Facebook pages as Wireless Zone Dundalk, Twitter handle @WirelessZone, Instagram @wirelesszone, and their website is http://www.wirelessnation.com.