Business Details
9021 Snowden Square Dr, Columbia, MD
21046, United States
Certified by Verizon • Feb 22, 2026
(410) 872-7200
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/maryland/columbia/columbia-202636
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Columbia for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.3
629 reviews
5 stars
286
4 stars
63
3 stars
38
2 stars
42
1 star
200
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and unprofessional service, with instances of rudeness and lack of assistance from staff.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among employees, leading to confusion and unresolved issues.
Wait Times
Customers frequently mentioned long wait times before receiving assistance, often exceeding an hour.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with the service.
Store Management
There were complaints about the management's inability to address customer concerns and improve service quality.
- CKClayton Koonce3 days ago5.0My cell phone's battery started losing charge faster than usual. As expected, it was time to buy a new phone, my first time upgrading the phone. Process went better than expected! I went to the Snowden Square store on Saturday and was quickly greeted by an associate at the door. I wanted to stay with a certain type of phone, and she showed me my options and explained them and saved me some money. Transition was almost seamless; she transferred photos and contacts to the new phone for me. Very courteous and patient. Thanks!
- AJAiesha JohnsonFeb 18, 20265.0sooo pleased with my visit. my associate was super helpful and patient , i was basically in and out. 10/10 recommend
- APAman PatelFeb 3, 20261.0When asked for a supervisor, supervisor told the store agent that have customer call them to online service!!! Online people have no clue with the problem and this is the drone store doing the same thing!!!
- DRDaniel RiddicJan 19, 20261.0There is a Korean guy there named jay that is very disrespectful and he need to be fired! He couldn’t even activate my replacement phone right and didn’t even want to check to see if they had cases and a screen protector.. I pay 500 a month and I’m seriously thinking about switching companies because to have people working for you like this is totally unacceptable.
- TWTrey WestJan 14, 20261.0The people that work there are not the issue Verizon service itself is the issue I still currently have no service I have not had service since 1: 30pm. On top of that I use my service on my phone for work so without service I can't work So now I'm losing money because of Verizon when I pay over 200 bucks a month for just mobile service and that's not even including Wi-Fi It doesn't make sense it's ridiculous and I'm through with Verizon 😠
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Columbia, MD?
The Verizon store in Columbia, MD is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What brands of mobile phones does Verizon Columbia offer?
Verizon Columbia offers mobile phones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Columbia?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What delivery and pickup options are available at Verizon Columbia?
Verizon Columbia offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does Verizon Columbia accept mobile NFC payments and debit cards?
Yes, Verizon Columbia accepts mobile NFC payments, debit cards, and checks; cash payments are not required.
Does the Verizon Columbia store offer free Wi-Fi?
Yes, free Wi-Fi is available in the Verizon Columbia store for customers.
Where is Verizon Columbia located?
Verizon Columbia is located at 9021 Snowden Square Dr, Columbia, MD 21046, USA.
What nearby stores can I visit when shopping around Verizon Columbia?
Nearby stores include Men's Wearhouse for clothing, Hobby Lobby for arts and crafts, and PetSmart for pet supplies.
Are there supermarkets or pharmacies near Verizon Columbia?
Yes, Wegmans, a supermarket and pharmacy, is located near Verizon Columbia for your grocery and health needs.
What dining options are available near Verizon Columbia?
You can enjoy seafood and American cuisine at Red Lobster, conveniently located near the Verizon Columbia store.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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