Apple Columbia

3.4
1446 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Columbia
10300 Little Patuxent Parkway, Columbia, MD
21044, United States

Hours

Reviews

3.4
1,446 reviews
5 stars
648
4 stars
209
3 stars
119
2 stars
75
1 star
395

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with employees often unhelpful, dismissive, or rude.

Employee Attitude

Several reviews highlighted a lack of professionalism among staff, with instances of employees socializing instead of assisting customers.

Appointment Issues

Customers frequently experienced long wait times despite having appointments, leading to frustration and dissatisfaction.

Product Availability

There were complaints about the unavailability of products, with customers being misinformed about stock and trade-in values.

Positive Experiences

Some customers praised specific employees for their helpfulness and knowledge, indicating that good service is possible at this location.
  • TC
    Tamika Crooms
    Nov 15, 2025
    5.0
    Great walk-in experience to restore my son iPhone. A lot of workers and technicians available to assist you with your needs
  • RS
    Rambabu Surabattula
    Nov 13, 2025
    5.0
    Good Apple Store as always. They have all the Apple products you need here. I bought three Apple Watches here, all of which work perfectly.
  • NG
    Nancy Di Gregorio
    Oct 29, 2025
    5.0
    My husband and I had to make a couple of trips to resolve an issue with my phone. Anna and Joe were extremely helpful. Anna went above and beyond. Many thanks to your great staff.
  • EB
    Edward Batsa
    Oct 28, 2025
    5.0
    I loved the Entrance Design. Great piece of architectural design. Friendly Staff. I got a great service.
  • CL
    Chris Lee
    Oct 17, 2025
    2.0
    I had to come in to this location for a scheduled in store pickup. As many others have noted, there were so many employees just standing around and socializing with each other, acting like they’re too good to be helping customers. It seems like this consistently happens at this store, if it wasn’t the closest Apple Store to me I would never come here. Do not recommend.

Frequently Asked Questions About Apple Columbia

What products can I find at Apple Columbia?

You can shop for iPhone, Mac, Apple Watch, iPad and more at Apple Columbia.

What services does Apple Columbia offer?

Apple Columbia offers technical support at the Genius Bar, product setup assistance, computer repair, and mobile phone repair.