Apple Columbia

Reviews

• JG

  Jason Gomes

  Feb 18, 2026
  1.0
  The people who work here don't know what they are doing customer service wise. I refunded my device and they didn't know how to refund the trade in credit to me. what a joke
• TM

  Thomas Morton

  Feb 14, 2026
  1.0
  Yes, Apple has faced numerous, well-documented criticisms and legal actions regarding unethical practices. Major issues include labor violations and poor conditions in supplier factories, environmental impact, tax avoidance schemes, monopolistic App Store practices, and lawsuits regarding child labor in its cobalt supply chain. Key areas of criticism include: Labor and Human Rights: Apple has been criticized for dangerous conditions and low wages at supplier factories in China. A 2019 lawsuit named Apple regarding child labor in Congolese cobalt mines. Tax Practices: The company has been accused of using tax havens, such as in Ireland and the Netherlands, to avoid taxes. Environmental & Product Issues: Critics have challenged the accuracy of Apple's environmental reporting, including claims of "carbon neutral" products. Legal and Privacy Issues: Apple settled a class-action lawsuit for $95 million regarding Siri data privacy. They have also faced intense scrutiny over anticompetitive App Store policies. Security Cooperation: The company faced scrutiny over its stance on user privacy vs. assisting law enforcement in investigations, such as the Apple vs. FBI case. Despite these, Apple often highlights its initiatives in safety, security, and supply chain oversight, such as blocking billions in fraudulent App Store transactions.
• GG

  Gabbisan

  Feb 8, 2026
  5.0
  Kioli very expertly handled my service. Had some airpods pro’s that had failed a couple months after my purchase. His service was swift and very kind, couldnt have done a better job. Thanks!
• MM

  MTA

  Feb 7, 2026
  1.0
  Made an appointment for 3:45pm for a defective AirPods, its been past half an hour for be seen and a whole wave of people have already been seen. It’s now 4:30 and still haven’t been seen, I’ll edit this review when I’m actually seen. It’s Jan 7, and overheard the check in person Saying “kelly” or a name similar to that was supposed to come and see. Wasting time and money, felt discriminating since we were Asian. Be careful of this place, might only serve you if you’re American with white skin.
• TT

  Teal

  Jan 31, 2026
  1.0
  Apple store and products, I have a MacBook air and even though it's a few years old was in great conditions and was working great until one fine day i did a software update and my MacBook air went black on me and wouldn't turned back on at all. I've tried everything to get it to turned on, I've changed charging cables, electricity outlets and YouTube and watched several videos on how to get your device back up but to no avail, but to make a very long story short, I made an appointment at the apple store in Columbia mall and they told me that they cannot fixed the issue because they don't carry the parts for that computer anymore, and the so called genius at the so called genius bar was insisting that it's best if I just get a new one and turned my computer in for recycling, but I refused and went home and decided to call another apple store in Annapolis mall, when they checked it out they told me that they have the parts in stock and I should leave it with them and they'll contact me in a few days when it's ready but a few days after they called me and said that they cannot fix the issue and was unable to get it back on, and again was insisting that I get a new one and it's probably the battery and if they replace the battery it'll cost me around over $400, but I left very unhappy and then decided to go to a computer repair shop that specializes in Apple products and I came up with a place called MACMEDIC in Severn Maryland. dropped it off and even though I have to pay a $59 when I dropped it off around midday and before the day was over, i got a call from them saying that my MacBook air is up and running and ready for pickup. But what im saying to everyone out there is just to show you guys how Apple has gone so dirty and crooked over the years and how they treat their loyal customers is unbelievable, I've been a apple fanatics for years and I can remember waiting in line in 2007 to get my hands on the new iPhone and every year I would get an upgrade. My 2 kids all have apple products from the computer, tablets and a new iPhone every year, but I'm done with Apple from now on. Apple has lost its taste and gone sour and I think every one should just beware cause apple will and can send an update to your equipment to kill or shut it down and I would like to live long enough to see them go bankrupt and shut them down forever with their crooked ways of doing things.