Verizon

3.9
366 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Clinton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
8919 Woodyard Rd, Clinton, MD
20735, United States

Hours

Reviews

3.8
238 reviews
5 stars
124
4 stars
39
3 stars
20
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being helpful and professional, while others were criticized for being rude and unhelpful.

Wait Times

Many customers reported long wait times, with some waiting over an hour to be seen.

Staff Knowledge

While some staff members were noted for their knowledge and helpfulness, others were described as slow and lacking in product knowledge.

Store Management

Feedback on management was largely negative, with reports of unprofessional behavior and lack of urgency in addressing customer issues.
  • AV
    Angielly Valencia
    Dec 23, 2025
    1.0
    Esperé dos horas para que me atendieran y nunca lo hicieron
  • PK
    Peter kohout
    Dec 13, 2025
    5.0
    Great customer service from the rep Cesar he handled everything perfectly quick and easy. I was in and out in 10 minutes with a plan for my business phone.
  • CS
    Charles Sirovy
    Dec 13, 2025
    5.0
    I was looking to upgrade my phone after receiving a text from Verizon with a deal. Kam helped me by looking into my account and guiding me the best way to proceed which in this case was online showing me how, remaining very professional and asking permission to look at my phone to navigate the Verizon app so I would know what to do. Very pleased with this store and this young man.
  • TC
    TILLMAN COLLUMe
    Nov 26, 2025
    1.0
    These is the worst customer service experience I ever had in the industry. And My experience as with the manager Mr Raberto Horrible experience. He does not know how to be professional . I questioned he’s greeting and his tone when he addressed me and he told me I will not be helped and told the young man that tried to help not go help me . I felt I was in a drug line in alley . Never go here call them do it all online if you in Clinton .
  • BS
    Blondell Stewart-Nims
    Nov 17, 2025
    5.0
    The service technician, Cameron, provided exceptional service and was able to fix the issue reported as well as identified other problems that was missed by the previous technician when I purchased the phone. He really adds much value to the company.

Frequently Asked Questions About Verizon

What brands of smartphones can I find at the Verizon store in Clinton?

You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands such as Motorola, Kyocera, and TCL at the Verizon store in Clinton.

What are the Verizon Clinton store's hours of operation?

The Verizon Clinton store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.