Visit our store at Clinton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some representatives received high praise for their professionalism and helpfulness, others were criticized for being rude and unhelpful.
Wait Times
Many customers reported long wait times, with some experiencing waits of over an hour before being attended to.
Staff Knowledge
There were instances of staff being knowledgeable and helpful, but also reports of staff lacking the necessary information to assist customers effectively.
Store Management
Customer experiences with management varied significantly, with some praising their helpfulness while others described them as unprofessional and dismissive.
AV
Angielly Valencia
Dec 23, 2025
1.0
Esperé dos horas para que me atendieran y nunca lo hicieron
PK
Peter kohout
Dec 13, 2025
5.0
Great customer service from the rep Cesar he handled everything perfectly quick and easy. I was in and out in 10 minutes with a plan for my business phone.
CS
Charles Sirovy
Dec 13, 2025
5.0
I was looking to upgrade my phone after receiving a text from Verizon with a deal. Kam helped me by looking into my account and guiding me the best way to proceed which in this case was online showing me how, remaining very professional and asking permission to look at my phone to navigate the Verizon app so I would know what to do. Very pleased with this store and this young man.
TC
TILLMAN COLLUMe
Nov 26, 2025
1.0
These is the worst customer service experience I ever had in the industry. And My experience as with the manager Mr Raberto Horrible experience. He does not know how to be professional . I questioned he’s greeting and his tone when he addressed me and he told me I will not be helped and told the young man that tried to help not go help me . I felt I was in a drug line in alley . Never go here call them do it all online if you in Clinton .
BS
Blondell Stewart-Nims
Nov 17, 2025
5.0
The service technician, Cameron, provided exceptional service and was able to fix the issue reported as well as identified other problems that was missed by the previous technician when I purchased the phone. He really adds much value to the company.