Business Details
500 Abruzzi Dr, Chester, MD
21619, United States
Certified by Verizon • Feb 22, 2026
(410) 604-2761
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Chester, MD. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
299 reviews
5 stars
258
4 stars
9
3 stars0
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Britney, Bella, and Nate, highlighting their patience and ability to resolve issues.
Mixed Experiences
While some customers had positive experiences, others reported frustrating interactions, including misleading sales tactics and poor communication.
Store Environment
The store was generally described as clean and well-presented, contributing to a pleasant shopping experience.
Sales Practices
Several reviews mentioned concerns about aggressive upselling and unauthorized changes to accounts, leading to dissatisfaction among customers.
- SCSue CorneliusFeb 7, 20265.0The ladies were very professional and helpful
- SLSandy LutterbieFeb 4, 20265.0Shannon was very helpful and pleasant
- SJStacey JesseeJan 25, 20265.0Shannon was great! She explained everything to us!
- RMRick MellingerDec 31, 20255.0Britney was awesome... very personable and worked getting my upgrade completed as we talked so the process was quick and pleasant. Very positive experience and would come back again!
- BNBrittany NovakDec 26, 20255.0Great experience today at the store with Britney! Both my Mom and I upgraded our phones and she made the process easy and stress free. Britney was patient and helped us transfer over our phone back ups, as well as setting up our screen protectors. Would recommend!
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Certified February 22, 2026Yext Knowledge Graph
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