Brand Certified
Verizon
4.9(534 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
63b Kent Town Market, Chester, MD
21619, United States
Certified by Verizon • Feb 22, 2026
(410) 604-1000
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/md/chester/63b-kent-town-market
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Chester, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 63b Kent Town Market.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
534 reviews
5 stars
510
4 stars
11
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to help.
Staff Knowledge
Numerous reviews noted the staff's expertise and ability to explain technical details clearly, making the process easier for customers.
Mixed Experiences
While many had positive interactions, a few customers reported negative experiences with specific employees, indicating inconsistency in service quality.
Store Environment
Customers appreciated the clean and welcoming atmosphere of the store, contributing to a positive shopping experience.
- PWPythia WarnerFeb 17, 20265.0Rob is the best..I live in Kent County Maryland which is a 45 minute ride to Chester Maryland..but I choose to by pass the Verizon store in Chestertown Md which is only 20 minutes from my residence to see Rob about any concerns regarding my phone..he's always professional and he's very knowledgeable of any issues that I may bring to him.always willing to squeeze me in no matter how busy he may be..The Best CustomerService I've ever gotten when visiting any Verizon Store on the Eastern Shore..and I've been to a few..Pat.Warner
- EJElizabeth JoyceFeb 9, 20265.0Aaron W. Helped us with a new famous family plan and new phones He was very knowledgeable and helpful getting us the best plan. , right phones and everything we needed. Definitely recommend his help. Excellent
- AMAnne McFaddenFeb 5, 20265.0Marc was extremely knowledgeable, professional and helpful. He made sure that I received all deals available to me.
- JSJake SMJan 21, 20265.0I needed a new phone and Ray took care of it. He went over my plan and made sure everything was updated. If you go to this store, ask for ray. Ray is super professional and a good guy to work with.
- RKRachel KnucklesJan 21, 20265.0Never had a bad experience at this store! This is the second time buying a phone with Ray and he’s been nothing but helpful! Always going above and beyond to get the best deal and exactly what I came in for. Thanks Ray
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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