Verizon

4.9
393 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Cambridge, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 706 Cambridge Plz.

Details

  • Curbside pickupNot available

Location

Verizon
706 Cambridge Plz, Cambridge, MD
21613, United States

Hours

Reviews

4.9
391 reviews
5 stars
381
4 stars
3
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by staff, particularly Meriam, who was noted for her knowledge, friendliness, and willingness to help.

Staff Knowledge

Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.

Problem Resolution

Customers appreciated the staff's ability to resolve issues quickly and effectively, often going above and beyond to ensure satisfaction.

Store Environment

The store was described as welcoming and accommodating, with staff willing to assist even outside of regular hours.

Recommendation

Numerous customers expressed their intent to recommend the store and its staff to friends and family, indicating high levels of satisfaction.
  • JT
    Jolyn Thompson
    2 days ago
    5.0
    Aaron has been very patient and helpful and kind. I appreciate his willingness to help me.
  • SJ
    Steve Jones
    Nov 8, 2025
    5.0
    I’m very happy with my service at the store. Aaron was able to get myself up and running right away. I always shop here. Kirk always hires the best people.
  • AR
    Amanda Reece
    Nov 7, 2025
    5.0
    Aaron was so incredibly helpful & kind to my mother. Thank you for the great customer service and all the time you spent.
  • VM
    Victoria Meade
    Nov 5, 2025
    5.0
    Aaron was great helping my mom close out her account and making sure we were good to go to switch carriers when other stores turned us away! He showed a lot of compassion and helped when no one else would.
  • NR
    Nancy Rippons
    Nov 3, 2025
    5.0
    Even though I’m porting out of Verizon I had the best experience at this location. Even after dealing with fraudulent transactions at the other location here in town. Even though they didn’t cause the problem. This location has gone out of their way to help me resolve my billing issue as best as they possibly can. Please choose this location for honest people!

Frequently Asked Questions About Verizon

What types of devices and services does Verizon at 706 Cambridge Plz offer?

Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the operating hours for Verizon at 706 Cambridge Plz?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.