Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Cambridge, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 706 Cambridge Plz.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
391 reviews
5 stars
381
4 stars3
3 stars1
2 stars1
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional service provided by staff, particularly Meriam, who was noted for her knowledge, friendliness, and willingness to help.
Staff Knowledge
Many reviews highlighted the staff's extensive knowledge about products and services, making the purchasing process smooth and informative.
Problem Resolution
Customers appreciated the staff's ability to resolve issues quickly and effectively, often going above and beyond to ensure satisfaction.
Store Environment
The store was described as welcoming and accommodating, with staff willing to assist even outside of regular hours.
Recommendation
Numerous customers expressed their intent to recommend the store and its staff to friends and family, indicating high levels of satisfaction.
- JTJolyn Thompson2 days ago5.0Aaron has been very patient and helpful and kind. I appreciate his willingness to help me.
- SJSteve JonesNov 8, 20255.0I’m very happy with my service at the store. Aaron was able to get myself up and running right away. I always shop here. Kirk always hires the best people.
- ARAmanda ReeceNov 7, 20255.0Aaron was so incredibly helpful & kind to my mother. Thank you for the great customer service and all the time you spent.
- VMVictoria MeadeNov 5, 20255.0Aaron was great helping my mom close out her account and making sure we were good to go to switch carriers when other stores turned us away! He showed a lot of compassion and helped when no one else would.
- NRNancy RipponsNov 3, 20255.0Even though I’m porting out of Verizon I had the best experience at this location. Even after dealing with fraudulent transactions at the other location here in town. Even though they didn’t cause the problem. This location has gone out of their way to help me resolve my billing issue as best as they possibly can. Please choose this location for honest people!
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 706 Cambridge Plz offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours for Verizon at 706 Cambridge Plz?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon at Cambridge Plaza offer in-store and curbside pickup options?
Yes, they provide both in-store and curbside pickup services for customer convenience.
Which brands and accessories can I find at Verizon in Cambridge?
You can find Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many others, including smartphones, cases, chargers, and headphones.
Can I schedule an appointment or make a reservation at Verizon Cambridge?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What services does Verizon at Cambridge Plaza provide?
Services include bill payments, business accounts, new lines, upgrades, device activation, financing, wet phone recovery, Verizon Protect, and in-store pickup, among others.
Does Verizon Cambridge provide award-winning customer service?
Yes, Wireless Zone is known for excellent customer service on Verizon products and services.
What nearby places can help me find Verizon at 706 Cambridge Plz?
Nearby places include TCC, Verizon Authorized Retailer and Guardian Interlock; these can help orient you when visiting the Verizon store.
What nearby shopping and dining options are available around Verizon Cambridge Plaza?
Nearby you can find Cambridge Plaza shopping center, as well as restaurants like Chick-fil-A, Taco Bell, KFC, and Wendy's for convenient dining before or after your visit.
Are there wellness and personal care businesses near Verizon in Cambridge?
Yes, nearby establishments include Nail Designz beauty salon, SIRI PREMIER EYECARE optometrist, and Europa Salon and Spa, offering convenient services close to Verizon.