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Brand Certified

Verizon

3.5
(425 reviews)

Business Details

(301) 863-9094

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at California for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
23105 Three Notch Rd, California, MD
20619, United States

Hours

Reviews

3.5
425 reviews
5 stars
210
4 stars
41
3 stars
29
2 stars
25
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were described as rude or dismissive.

Long Wait Times

Many customers reported excessively long wait times, often exceeding an hour, leading to frustration and dissatisfaction.

Mixed Experiences

Customers expressed varied experiences, with some praising specific employees for their assistance while others reported poor service and lack of support.

Store Environment

Several reviews mentioned issues with the store environment, including cleanliness and unpleasant odors, which detracted from the overall experience.

Technical Assistance

Customers noted that while some employees were knowledgeable and helpful, others struggled to provide effective technical support, leading to unresolved issues.
  • MC
    Michael Clare
    Jan 28, 2026
    5.0
    Kerry is a great asset to Verizon, and is a main reason I stay with you.
  • CL
    Christopher LeVelle
    Dec 11, 2025
    1.0
    Spent $1400 in 4 months for 1 bar service, have been a verizon customer for over 10 years. Recommend you choose the lowest plan to avoid overpayment for poor service. Unfortunately around here it's the only provider that gets 1 bar in places where others have no service. Still not worth it go for the $35 a month flat fee and use Wi-Fi for everything else.
  • SM
    Steven Van Mill
    Nov 14, 2025
    1.0
    Waited for over an hour and a half because my charging port on a phone thats less than a year old doesn't work consistently. They talked to me for less then a minute and didn't even try anything before telling me they cant do anything.
  • JR
    Joseph R
    Nov 3, 2025
    1.0
    A most unpleasant experience. The staff member "helping" me was hostile from the get go and took every gesture or question from me as a provocation. Everything about her was rude and any attempt by me to clarify her questions or ask for additional information was met with overt hostility. It rapidly got to a point where I asked for the manager, at which point Kyra offered to help. Kyra was professional and helpful and helped me solve a relatively simple problem quickly. When I commented on her colleague's behavior she replied that "everyone has problems with her because she is rude to everybody". If that's the case, why is this employee in a customer service role? I would label this as is the worst customer service experience I have had in a long time, but I must at least give credit to Kyra for making up for her colleague's unprofessional demeanor.
  • PD
    Paul Downs
    Oct 29, 2025
    5.0
    Great help , thanks again !!!

Frequently Asked Questions About Verizon

What are the store hours for the Verizon store in California, MD?

The Verizon store in California, MD is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.

Which smartphones and brands does the Verizon store in California offer?

The store offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and also carries brands like Motorola, Kyocera, and TCL.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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