Best Buy

Reviews

• GJ

  gregg jones

  Feb 15, 2026
  5.0
  Great service and good merchandise. I could be biased because I know people here.
• DW

  Darrin Weimert

  Feb 6, 2026
  5.0
  The Gentleman there was very attentive, explained everything perfectly, and helped me make my decision based on my needs and wants and his recommendations. Ultimately had to purchase my t v in Waldorf , which was not so responsive , not so helpful, as usual.
• PC

  Phillip Counsell

  Jan 24, 2026
  5.0
  Bill H. Was a pleasure to deal with. Had an issue with a purchase earlier and he went out of his way to make sure I got whay u needed.
• AR

  Adrianna Rodriguez

  Jan 21, 2026
  1.0
  I am writing a (-1) star for this cooperation. I purchased an appliance (dryer) for a tenant. The appliance came with a kit to install. On the date of delivery and installation, the people refused to install because the kit was not ‘accurate’. Because of their failure, my tenant had to be without a dryer for a WHOLE month. Contacted Best Buy and nothing was done but to repurchase the kit and set u a new delivery. Then once the NEW delivery came and installed, Best Buy refused to move the 5 year protection plan to the date of install. When I inquired why, Geek Squad says it is protocol and does not have the authorization to move the date. The protection was meant for the appliance that is being in use. Why would they not move the date?! DO NOT BUY appliances from Best Buy, they are a scam. Provided one of the worst customer service and refused to be flexible to a client that purchased an appliance worth nearly $1,000. Their lack of service is NOT worth my time, aggravation, and enery. I WILL NEVER BUY APPLIANCE FROM THEM AGAIN.
• KW

  KW Webb

  Jan 19, 2026
  1.0
  This Best Buy location is deceitful with advertised prices. When I informed the cashier a different price was advertised for the product, he said, “ Show me” I showed him the price that was displayed as $34.99; the manager adamantly refused to honor the displayed price. I did not argue, I left peacefully and the manager scoffed and made a derogatory comment. I rather drive to Waldorf than patronize this BB location.