Mixed experiences with customer service; some employees were praised for their knowledge and helpfulness, while others were criticized for being unresponsive or rude.
Delivery Issues
Numerous complaints about delivery failures and poor communication regarding order status.
Product Availability
Customers noted limited stock on certain items, particularly high-demand electronics, leading to frustration.
Store Environment
Feedback on store cleanliness and organization was generally positive, but some customers found the layout and inventory display lacking.
Geek Squad Performance
Inconsistent experiences with Geek Squad services, with some customers expressing dissatisfaction with the support received.
AR
Allison Robinson
Nov 2, 2025
1.0
Absolutely the worst service I could ask for. I expected better from Best Buy. This is the second time I purchased the same appliance, a GE Cooktop. The first order was cancelled after months of waiting when the appliance could not be located. I ordered a second time, was assigned a delivery date of yesterday, and after being given a 12 hr window for the day of delivery and a window of 8 to 12:30 on the day of, the delivery was a no show. It’s hard to convey how time consuming, costly and disruptive this horrible service has been. How do you drop the ball this badly, and twice?
AC
anthony cullison
Sep 14, 2025
5.0
Young man in computer department was very knowledgeable.
D2
Darkone 20657
Sep 2, 2025
5.0
Purchased a 65" tv. Best customer service I've had in there yet. Damn shame I can't remember the salesman name. But he was awesome 💥💯
KP
Kris Parent
Sep 2, 2025
4.0
Usually the best prices out there. Most things in stock.
MT
Maddy Tucker
Aug 18, 2025
5.0
Representative Maria did an AMAZING job helping me today. Couldn’t recommend her or this store location more!!!!
What are the operating hours of Best Buy in California, MD?
Best Buy in California, MD is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in California, MD offer curbside pickup for orders?
Yes, Best Buy offers curbside pickup services at this location, allowing you to pick up your orders conveniently without leaving your vehicle.
What types of products can I find at Best Buy in California, MD?
You can shop for TVs, computers, appliances, cameras, and various electronics at this Best Buy store.
Does Best Buy provide Geek Squad support at this location?
Yes, Geek Squad support and repair services are available at this Best Buy store for your electronics and appliance needs.
Is Best Buy in California, MD wheelchair accessible?
Yes, this location has a wheelchair accessible entrance for customers with mobility needs.
What payment methods are accepted at Best Buy in California, MD?
Best Buy accepts debit cards and paychecks; it does not require cash-only payments.
Are appointments required to shop or get service at Best Buy in California, MD?
No, appointments are not required for shopping or service at this location; you can visit anytime during business hours.
Where can I find mobile phone and video game stores near Best Buy in California, MD?
Nearby, you can visit Cricket Wireless inside Gamestop, GameStop stores, and South Plaza - GameStop shopping center for mobile phones and video games.
Are there places to eat near Best Buy in California, MD?
Yes, nearby dining options include Five Guys for fast food and burgers, Panera Bread for coffee and bakery items, and McDonald's for quick meals.
What other stores and services are located near Best Buy in California, MD?
Nearby you can find Ross Dress for Less, Old Navy for clothing, Petco and PetSmart for pet supplies, Chase Bank, UPS Access Point location for shipping, and Hobby Lobby for arts and crafts.