Best Buy

4.0
1069 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
45235 Worth Ave, California, MD
20619, United States

Hours

Reviews

4.0
1,069 reviews
5 stars
527
4 stars
256
3 stars
119
2 stars
52
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of the staff, with specific mentions of individual employees who provided outstanding service.

Delivery Issues

Several reviews highlighted significant problems with delivery, including damaged items and missed appointments, leading to customer frustration.

Store Experience

While some customers enjoyed their in-store experience, others reported long wait times for assistance and a lack of staff engagement.

Product Availability

Customers noted limited stock on certain items, particularly high-demand products like gaming consoles and specific electronics.

Geek Squad Concerns

Multiple reviews expressed dissatisfaction with Geek Squad services, citing poor communication and unresolved technical issues.
  • KK
    KanekiAtOtaku
    3 days ago
    3.0
    Ehhhh. Always have to wait for a cashier to come around. Really defeats quick in and out visits.
  • EC
    Ethan Collins
    Dec 29, 2025
    1.0
    put on hold for over 25 minute's. then hung up on
  • PS
    Patrick Spidel
    Dec 18, 2025
    5.0
    Great customer service and management.
  • CS
    Christopher Staley
    Dec 12, 2025
    1.0
    I ordered online and had it delivered same day. The box came to me with a huge hole in it like something fell on it and a damage slip on both sides to say the box is damaged but not checked by any personal at bestbuy. They just slapped the sticker on it . I open the box and a huge dent is on the t.v and won’t turn on ! Bought it brand new and this is what they send . I’ve been a loyal customer for years with a Best Buy credit card everything and just cannot believe they would send out something like this and not even check the item let alone deliver a open box for a brand new t.v
  • DP
    Denise Pierce
    Dec 2, 2025
    5.0
    Went on black Friday and the staff was very helpful and courteous. We had an amazing all around experience.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in California, MD?

Best Buy in California, MD is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in California, MD offer curbside pickup for orders?

Yes, Best Buy offers curbside pickup services at this location, allowing you to pick up your orders conveniently without leaving your vehicle.