Many customers praised the helpfulness and knowledge of the staff, with specific mentions of individual employees who provided outstanding service.
Delivery Issues
Several reviews highlighted significant problems with delivery, including damaged items and missed appointments, leading to customer frustration.
Store Experience
While some customers enjoyed their in-store experience, others reported long wait times for assistance and a lack of staff engagement.
Product Availability
Customers noted limited stock on certain items, particularly high-demand products like gaming consoles and specific electronics.
Geek Squad Concerns
Multiple reviews expressed dissatisfaction with Geek Squad services, citing poor communication and unresolved technical issues.
KK
KanekiAtOtaku
3 days ago
3.0
Ehhhh. Always have to wait for a cashier to come around. Really defeats quick in and out visits.
EC
Ethan Collins
Dec 29, 2025
1.0
put on hold for over 25 minute's. then hung up on
PS
Patrick Spidel
Dec 18, 2025
5.0
Great customer service and management.
CS
Christopher Staley
Dec 12, 2025
1.0
I ordered online and had it delivered same day. The box came to me with a huge hole in it like something fell on it and a damage slip on both sides to say the box is damaged but not checked by any personal at bestbuy. They just slapped the sticker on it . I open the box and a huge dent is on the t.v and won’t turn on ! Bought it brand new and this is what they send . I’ve been a loyal customer for years with a Best Buy credit card everything and just cannot believe they would send out something like this and not even check the item let alone deliver a open box for a brand new t.v
DP
Denise Pierce
Dec 2, 2025
5.0
Went on black Friday and the staff was very helpful and courteous. We had an amazing all around experience.
What are the operating hours of Best Buy in California, MD?
Best Buy in California, MD is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in California, MD offer curbside pickup for orders?
Yes, Best Buy offers curbside pickup services at this location, allowing you to pick up your orders conveniently without leaving your vehicle.
What types of products can I find at Best Buy in California, MD?
You can shop for TVs, computers, appliances, cameras, and various electronics at this Best Buy store.
Does Best Buy provide Geek Squad support at this location?
Yes, Geek Squad support and repair services are available at this Best Buy store for your electronics and appliance needs.
Is Best Buy in California, MD wheelchair accessible?
Yes, this location has a wheelchair accessible entrance for customers with mobility needs.
What payment methods are accepted at Best Buy in California, MD?
Best Buy accepts debit cards and paychecks; it does not require cash-only payments.
Are appointments required to shop or get service at Best Buy in California, MD?
No, appointments are not required for shopping or service at this location; you can visit anytime during business hours.
Where can I find mobile phone and video game stores near Best Buy in California, MD?
Nearby, you can visit Cricket Wireless inside Gamestop, GameStop stores, and South Plaza - GameStop shopping center for mobile phones and video games.
Are there places to eat near Best Buy in California, MD?
Yes, nearby dining options include Five Guys for fast food and burgers, Panera Bread for coffee and bakery items, and McDonald's for quick meals.
What other stores and services are located near Best Buy in California, MD?
Nearby you can find Ross Dress for Less, Old Navy for clothing, Petco and PetSmart for pet supplies, Chase Bank, UPS Access Point location for shipping, and Hobby Lobby for arts and crafts.