Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Burtonsville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15610 Old Columbia Pike.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
508 reviews
5 stars
480
4 stars7
3 stars3
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently provided excellent customer service, with many customers highlighting their helpfulness and professionalism.
Knowledgeable Staff
Customers frequently praised the staff for their knowledge and ability to assist with various technical issues and product selections.
Positive Experiences
Many reviews reflected positive experiences, with customers expressing satisfaction with their purchases and the overall service.
Friendly Atmosphere
The store was described as welcoming and friendly, contributing to a pleasant shopping experience.
Efficiency
Customers noted the efficiency of the service, with many stating that their needs were addressed quickly and effectively.
- LGLamar GallimoreNov 5, 20251.0ZERO ⭐️ The 2 guys (Arabs) or wherever they from is saving phones for friends and family members… THEY HAD THE PHONES IN STOCK / IN THE BACK & DONT PREPARE YOUR ONLINE ORDER , THEN CLAIMS THEY DONT HAVE ANY … I went to pickup my phone I ordered online , got there and they told me no phones are there , only the ones that’s preordered ( so no1 came to get they phones that was on back order for months ) 🤔🤨 make it make sense … Anyways I called customer service and told them , the rep even called the store and they claim the same thing .. SO THE REP REPORTED THEM & THIS VERIZON STORE
- KAKirk AndersonOct 22, 20255.0They were very helpful
- JJJaye JonesOct 18, 20255.0Syed at the Burtonsville Verizon Store was very helpful and personable. He helped my husband with our trade-in/upgrade. It was a great customer service experience!
- AMAli MuhammadOct 18, 20255.0My sales assist was Sk at Burtonsville Verizon, he provided excellent service assisting me with setting up my new iPad and iPhone as well as my Apple Watch. He also assisted me with new Apple ID password and provided me a new line to assist with business calls.
- PAPawan AdhikariSep 30, 20255.0I had a wonderful experience at the Verizon store! The staff here truly go above and beyond to provide the best customer service. From the moment I walked in, I was greeted warmly and felt taken care of. They were patient, knowledgeable, and made sure all my questions were answered. The team helped me find the right phone and plan without feeling rushed or pressured. I really appreciated their professionalism and friendly attitude—it made the whole process easy and stress-free. If you’re looking for a place where customer service comes first, I highly recommend this Verizon store!
Frequently Asked Questions About Verizon
What services does Verizon at 15610 Old Columbia Pike offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the Verizon Burtonsville store hours?
Verizon Burtonsville is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does Verizon Burtonsville offer in-store and curbside pickup?
Verizon Burtonsville provides both in-store pickup and curbside pickup services.
Which smartphone brands are available at Verizon Burtonsville?
They carry brands including Apple, Samsung, Google, Motorola, LG, Kyocera, ZTE, Nokia, Alcatel, and more.
How can I schedule an appointment or reserve services at Verizon Burtonsville?
You can schedule an appointment by visiting https://wirelesszone.com/appointments/.
What is the contact phone number and email for Verizon Burtonsville?
You can reach Verizon Burtonsville at +1 301-421-1121 or via email at info@wirelessnationusa.com.
What nearby restaurants can I visit before or after shopping at Verizon Burtonsville?
Nearby options include Khana - Claypot Grille, Zen Asian Grill & Sushi, Jersey Mike’s Subs, and Taco Bell for various dining choices.
Which shopping centers and stores are close to Verizon Burtonsville?
Burtonsville Town Square Shopping Center and Greenan Jewelers are nearby, offering additional shopping opportunities.
Are there any nearby services like banks or pharmacies near Verizon Burtonsville?
Yes, nearby you can find PNC Bank, Capital One Bank, CVS Pharmacy, and Giant Pharmacy for your financial and health needs.
What makes Verizon Burtonsville stand out in customer service?
Verizon Burtonsville specializes in Verizon Wireless products with award-winning customer service and offers services like wet phone recovery and total mobile protection.