Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bowie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
156 reviews
5 stars
78
4 stars
21
3 stars
11
2 stars
7
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting poor experiences, unhelpful staff, and long wait times.
Staff Knowledge
Several reviews highlight a lack of product knowledge among employees, leading to unresolved issues and customer frustration.
Positive Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service.
Store Environment
Customers noted a lack of greeting and engagement from staff upon entering, contributing to a negative atmosphere.
Service Efficiency
Many reviews mention slow service and long wait times, with some customers expressing frustration over the time taken to resolve issues.
- BHBernard HillDec 11, 20251.0Very disgusting with the performance by this location. The in store experience when a user purchases a phone is start to finish. Meaning, purchase, activate, import existing data and verify then send the user home. Telling a user the "find my phone" (stolen) is not available is just LAZY. It took 2 min to log into Samsung account and guess what all the contacts & content stored online started to migrate back to the new device. I urge verizon users go to one of the Anne Arundel county locations (you know why) for better service!
- NZNekky ZubyNov 14, 20255.0Great store especially Chris and Jeremy. I would recommend asking for them!
- MMMini mehhhNov 13, 20251.0This Bowie location has no customer service whatsoever. I walked in there a couple of days ago and nobody greeted me nor asked if I needed assistance. I stood at the front hoping to get a cellular device service, but instead a whole bunch of Verizon employees didn’t even look my way and continued to have conversations which whoever they were helping.
- RMRobert MignonNov 13, 20255.0The young man I worked with, Christopher Grillo was very professional!
- FEFlora EdwardsNov 12, 20253.0Exhausting waited there for 3 hours before getting seen
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in Bowie offer?
The Verizon store in Bowie offers latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store hours in Bowie?
The Verizon store in Bowie is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store in Bowie?
Yes, you can schedule an in-store appointment online for your convenience at the Verizon store in Bowie.
What delivery and pickup options does the Verizon Bowie store provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders at the Verizon Bowie store.
What types of plans and services are offered at the Verizon Bowie location?
Verizon Bowie offers mobile plans, wireless internet plans, voice plans, and Fios Internet plans to meet various connectivity needs.
Does the Verizon Bowie store accept mobile payments and offer free Wi-Fi?
Yes, the Verizon Bowie store accepts mobile NFC payments and provides free Wi-Fi for customer convenience.
Which nearby optometrists might I visit before or after shopping at Verizon Bowie?
LensCrafters, Richard A Miller, OD, and Doctors of Optometry - Bowie Town Center are nearby optometrists you can visit when in the area.
Are there any nearby repair services close to Verizon in Bowie if I need device repairs?
Yes, My Cellphone Repairs offers IT and appliance repair services nearby for your convenience.
What nearby stores or places can I visit for a break or refreshments when shopping at Verizon Bowie?
You can visit nearby spots like Dairy Queen for ice cream, Orange Julius or TAMO for smoothies, and Heaven Sent Cupcakery for cupcakes.
How can knowing nearby beauty salons benefit a customer visiting Verizon Bowie?
After shopping at Verizon Bowie, customers can easily access nearby beauty salons such as J.Latrice Beauty, In His Presence Beauty Salon, and Sola Salon Studios to enhance their visit.