Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bowie for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
154 reviews
5 stars
78
4 stars
21
3 stars
11
2 stars
6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised individual staff members for their helpfulness, others reported rude and unprofessional behavior from management and staff.
Store Experience
Many customers noted long wait times and a lack of greeting or acknowledgment upon entering the store, contributing to a negative shopping experience.
Technical Support
Several reviews highlighted issues with technical support, including unresolved problems and inadequate assistance with device activation and troubleshooting.
Staff Knowledge
There were complaints about staff being untrained or lacking knowledge about products and services, leading to frustration among customers.
Overall Satisfaction
Overall satisfaction varies widely; while some customers had positive experiences and praised specific employees, others expressed deep dissatisfaction and frustration with the service received.
- NZNekky ZubyNov 14, 20255.0Great store especially Chris and Jeremy. I would recommend asking for them!
- MMMini mehhhNov 13, 20251.0This Bowie location has no customer service whatsoever. I walked in there a couple of days ago and nobody greeted me nor asked if I needed assistance. I stood at the front hoping to get a cellular device service, but instead a whole bunch of Verizon employees didn’t even look my way and continued to have conversations which whoever they were helping.
- RMRobert MignonNov 13, 20255.0The young man I worked with, Christopher Grillo was very professional!
- FEFlora EdwardsNov 12, 20253.0Exhausting waited there for 3 hours before getting seen
- TTtony tyreOct 16, 20251.0I want to bring to attention the experience I had with Mr. Collins, the store manager at this Verizon location. Unfortunately, it was one of the most disrespectful and disappointing customer interactions I’ve ever had. I followed the proper process and signed in, waiting patiently for my turn. Despite this, Mr. Collins proceeded to skip my name on the list and continued to assist multiple customers who had signed in after me. Even another customer pointed out that I had been waiting longer and was next in line, yet he completely dismissed me and continued to help others. What made the situation worse was how unprofessional and dismissive he was when I tried to address the issue. His tone and attitude came across as if my time didn’t matter — simply because my issue was more complex than others. That is unacceptable, especially coming from a store manager who is supposed to lead by example. A sign-in list exists to ensure fairness and respect for everyone’s time. Watching that process be ignored, especially by a person in leadership, was frustrating and disheartening. It left me feeling disrespected and devalued as a customer. I’m sharing this so that Verizon leadership understands the experience customers are having at this location. I sincerely hope this feedback is taken seriously and that steps are taken to ensure all customers are treated equally, professionally, and with respect — regardless of how simple or complex their issues may be.
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in Bowie offer?
The Verizon store in Bowie offers latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the Verizon store hours in Bowie?
The Verizon store in Bowie is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store in Bowie?
Yes, you can schedule an in-store appointment online for your convenience at the Verizon store in Bowie.
What delivery and pickup options does the Verizon Bowie store provide?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders at the Verizon Bowie store.
What types of plans and services are offered at the Verizon Bowie location?
Verizon Bowie offers mobile plans, wireless internet plans, voice plans, and Fios Internet plans to meet various connectivity needs.
Does the Verizon Bowie store accept mobile payments and offer free Wi-Fi?
Yes, the Verizon Bowie store accepts mobile NFC payments and provides free Wi-Fi for customer convenience.
Which nearby optometrists might I visit before or after shopping at Verizon Bowie?
LensCrafters, Richard A Miller, OD, and Doctors of Optometry - Bowie Town Center are nearby optometrists you can visit when in the area.
Are there any nearby repair services close to Verizon in Bowie if I need device repairs?
Yes, My Cellphone Repairs offers IT and appliance repair services nearby for your convenience.
What nearby stores or places can I visit for a break or refreshments when shopping at Verizon Bowie?
You can visit nearby spots like Dairy Queen for ice cream, Orange Julius or TAMO for smoothies, and Heaven Sent Cupcakery for cupcakes.
How can knowing nearby beauty salons benefit a customer visiting Verizon Bowie?
After shopping at Verizon Bowie, customers can easily access nearby beauty salons such as J.Latrice Beauty, In His Presence Beauty Salon, and Sola Salon Studios to enhance their visit.