Best Buy Outlet

3.9
1697 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company

Location

Best Buy Outlet
15800 Collington Rd, Bowie, MD
20716, United States

Hours

Reviews

3.9
1,697 reviews
5 stars
832
4 stars
379
3 stars
216
2 stars
71
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff provided excellent assistance while others were reported as unhelpful or rude.

Product Availability

Store is closing, leading to limited inventory and disappointment regarding product availability.

Delivery Issues

Numerous complaints about delivery problems, including missing items and poor communication regarding order status.

Pricing Concerns

Customers noted that prices for open-box items were often close to new retail prices, leading to dissatisfaction.

Store Environment

Store layout and organization received criticism, with many items appearing damaged or poorly arranged.
  • LA
    Lori A
    Oct 31, 2025
    1.0
    Closing store and only had a very few items left. Very disappointing that only appliances were left and not what I was needing. Also, no one do much as said hello to us when we walked in. Not super surprised that they're closing.
  • WR
    Walter A (RTSKFA)
    Oct 27, 2025
    3.0
    It impossible to tell anything about a place closing up
  • KK
    kevingo
    Oct 26, 2025
    1.0
    I’m so glad it’s closing permanently. This place always had more employees than customers, and the staff’s attitude was always terrible.
  • BD
    B. D.
    Oct 23, 2025
    3.0
    The Outlet in Bowie will permanently close its doors on November 1, 2025.
  • FW
    Fabiola Wallace
    Oct 22, 2025
    5.0
    Amazing Customer Service from Robert B. at Best Buy Bowie Outlet! The store was closing and there was a long line of customers waiting to get in, but once inside, my cousin and I were lucky to be helped by Robert B. He went above and beyond to make sure we found exactly what we needed. These were open-box appliances, and he took the time to check that everything was in great working condition, explained the technical details, and even price-checked multiple items for us. As busy moms, we don’t always have the time to do in-depth research, but Robert essentially did it for us all while balancing other customers and still giving us his full attention. From browsing to checkout, he stayed with us every step of the way. Best Buy is truly lucky to have someone like Robert on their team. If he stays with the company, they’ve got a gem of an associate. Highly recommend asking for Robert B. if you visit the Bowie Outlet location!

Frequently Asked Questions About Best Buy Outlet

Where is Best Buy Outlet located?

Best Buy Outlet is located at 15800 Collington Rd, Bowie, MD 20716, USA.

What are the business hours for Best Buy Outlet?

Best Buy Outlet is currently closed and does not operate on any day of the week.