Location.com logo
Best Buy Logo
Brand Certified

Best Buy Outlet

3.9
(1697 reviews)

Business Details

15800 Collington Rd, Bowie, MD
20716, United States
(301) 464-4961

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Location

Best Buy Outlet
15800 Collington Rd, Bowie, MD
20716, United States

Hours

Reviews

3.9
1,697 reviews
5 stars
832
4 stars
379
3 stars
216
2 stars
71
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff provided excellent assistance while others were reported as unhelpful or rude.

Product Availability

Customers expressed disappointment with limited product selection and frequent issues with items being out of stock or missing parts.

Store Closing

The store is closing, leading to a perception of decline in service and inventory.

Pricing Issues

Customers noted confusion and dissatisfaction with pricing discrepancies and perceived overpricing for open-box items.

Delivery Problems

Numerous complaints about delivery issues, including delays and lack of communication regarding orders.
  • LA
    Lori A
    Oct 31, 2025
    1.0
    Closing store and only had a very few items left. Very disappointing that only appliances were left and not what I was needing. Also, no one do much as said hello to us when we walked in. Not super surprised that they're closing.
  • WR
    Walter A (RTSKFA)
    Oct 27, 2025
    3.0
    It impossible to tell anything about a place closing up
  • KK
    kevingo
    Oct 26, 2025
    1.0
    I’m so glad it’s closing permanently. This place always had more employees than customers, and the staff’s attitude was always terrible.
  • BD
    B. D.
    Oct 23, 2025
    3.0
    The Outlet in Bowie will permanently close its doors on November 1, 2025.
  • FW
    Fabiola Wallace
    Oct 22, 2025
    5.0
    Amazing Customer Service from Robert B. at Best Buy Bowie Outlet! The store was closing and there was a long line of customers waiting to get in, but once inside, my cousin and I were lucky to be helped by Robert B. He went above and beyond to make sure we found exactly what we needed. These were open-box appliances, and he took the time to check that everything was in great working condition, explained the technical details, and even price-checked multiple items for us. As busy moms, we don’t always have the time to do in-depth research, but Robert essentially did it for us all while balancing other customers and still giving us his full attention. From browsing to checkout, he stayed with us every step of the way. Best Buy is truly lucky to have someone like Robert on their team. If he stays with the company, they’ve got a gem of an associate. Highly recommend asking for Robert B. if you visit the Bowie Outlet location!

Frequently Asked Questions About Best Buy Outlet

Where is Best Buy Outlet located?

Best Buy Outlet is located at 15800 Collington Rd, Bowie, MD 20716, USA.

What are the business hours for Best Buy Outlet?

Best Buy Outlet is currently closed and does not operate on any day of the week.

Brand Certified Facts from Best Buy Outlet

Best Buy Outlet partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
Syndication Network
Approved business data is pushed to 100+ publishers, including: