ZAGG Montgomery

4.8
932 reviews

About

Cell Phone Repair ShopComputer Accessories StoreElectronics Repair ShopCell Phone Accessory Store
ZAGG Montgomery is a leading retailer of the best cell phone and tech accessories in Montgomery, MD. We help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones! Broken InvisibleShield? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Montgomery can process your claim and replace your broken screen protector on the same day! Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Montgomery is here to help! Visit us in Montgomery, MD today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!

Location

ZAGG Montgomery
7101 Democracy Boulevard, Bethesda, MD
20817, United States

Hours

Reviews

4.8
932 reviews
5 stars
860
4 stars
42
3 stars
5
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and efficient, with many highlighting specific employees for their excellent service.

Service Speed

Many reviews noted the quick and efficient service, with several customers mentioning that their screen protectors were replaced in just a few minutes.

Product Quality

Customers expressed satisfaction with the quality of the screen protectors and the lifetime warranty, although some mentioned issues with inventory availability.

Pricing Concerns

A few customers raised concerns about pricing, suggesting that services were overpriced compared to competitors, and some felt misled about replacement fees.
  • KR
    Kevin Richardson
    5 days ago
    5.0
    The job they do is so impressive. I use all there products for phones and tablets
  • JL
    John Lucas
    Dec 31, 2025
    5.0
    Great site. Nice young people work here and they are aleays friendly and do a good job.
  • LS
    Linda Sanford
    Dec 31, 2025
    4.0
    Experience was great and quick. They had want I needed in stock. I do believe the quality has changed as the screen protector cracked shortly after.
  • AA
    Angels Aesthetics
    Dec 31, 2025
    5.0
    I absolutely love my ZAGG phone cover and screen protector. For about $10, I can get the screen replaced anytime it breaks — which, for me, happens way more often than I’d like to admit (probably 5 times a year!). Knowing I can walk in and get a replacement without stress or a huge cost has been such a relief. No worrying, no hesitation — just quick, easy protection and peace of mind. Totally worth it and something I’ll keep using.
  • AJ
    amisha jain
    Dec 20, 2025
    1.0
    I wish I could rate this -1 stars. Very bad customer service, she cheated! Cass told us they ran out of the better screen protector and gave us a defective one, she charged us $12 and said she will give us a free one when it comes in stock. When we came back about a week later, she said there was a crack and she would charge us another $12!! The other day she told us a different policy and she still charged us but this time she changed the policy. This was cheating, the crack happened on the same day that she replaced it, and she started raising her voice and we had an arguement. Her friend Isra who wasn't there that day, came in between and started yelling at us!! After that, I wanted to call security/police but I didn't. I told her I only wanted to talk to Cass who was there the other day. Isra had no reason to come in between and yell at me. I was with my daughter and still they misbehaved. They didn't even change the screen protector. All this while, they were constantly yelling at me. I want my defective screen protector which I already paid for, to be replaced!! If you want to maintain a good customer base then those kind of sales women should be replaced. I demand my screen protector be replaced!!

Frequently Asked Questions About ZAGG Montgomery

What products does ZAGG Montgomery offer?

ZAGG Montgomery offers cell phone and tech accessories including screen protectors, cases, power banks, keyboards, speakers, and headphones.

Can I get my broken InvisibleShield screen protector replaced here?

Yes, as an Authorized Warranty Center, ZAGG Montgomery can process your InvisibleShield warranty claims and replace broken screen protectors on the same day.