Business Details
About
Cell Phone StoreTCC
TCC Berlin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11347 Samuel Bowen Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
1,141 reviews
5 stars
1,105
4 stars14
3 stars3
2 stars2
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of Jeron, Maurice, and Sam.
Professionalism
Several reviews highlighted the professionalism and efficiency of the staff, particularly Jeron, who was noted for his attention to detail and multitasking abilities.
Positive Experiences
Many customers reported having fantastic experiences at the store, often mentioning that they would return due to the excellent service they received.
Knowledgeable Staff
Customers appreciated the staff's expertise in helping them with device setups, upgrades, and troubleshooting issues.
- KPKaren Purnell3 days ago5.0Noah-He was very helpful and very knowledgeable. I really appreciate his patience. I'll will let my friends know to come to Verizon for their next new phone!
- MPMelody Purnell5 days ago5.0Maurice provided Perfect customer service. Very nice experience.
- MMMarjorie MillerJan 4, 20265.0Maurice , has done a wonderful job with getting my new s25. If your in the area I definitely recommend this store .excellent service
- KWKelly WilliamsJan 3, 20265.0We had a great experience at this Verizon location. Jamal was so professional, kind and efficient. Definitely recommend seeing him for any and all Verizon needs!
- AMA MiDec 28, 20255.0Noah is the best! This is the Verizon store we always go to, and we get great help and info there!
Frequently Asked Questions About Verizon
What products and services does Verizon at 11347 Samuel Bowen Blvd offer?
Verizon at 11347 Samuel Bowen Blvd offers the latest Verizon devices including smartphones, tablets, Verizon home internet, and accessories. They provide service plans with Verizon network coverage including 5G service for both consumers and businesses.
What are the operating hours of Verizon in Berlin, MD?
Verizon in Berlin, MD is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon Berlin provide in-store or curbside pickup options?
Yes, Verizon Berlin offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule appointments or orders online for Verizon Berlin?
Yes, you can schedule appointments or place orders online via their reservation page at https://www.tccrocks.com/appointments/.
What are some of the brands available at Verizon Berlin?
Verizon Berlin offers devices and accessories from popular brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What payment methods are accepted at Verizon Berlin?
Verizon Berlin accepts payments by check and debit card, and supports in-store shopping and pickup services.
How does Verizon Berlin contribute to the local community?
Proceeds from every purchase at Verizon Berlin directly support local community initiatives and charitable efforts.
Are there any nearby dining options around Verizon Berlin?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Fox's Pizza Restaurant for pizza, and IHOP for breakfast and brunch.
What services are available near Verizon Berlin for dental care?
Nearby dental care options include Aspen Dental and Motto Clear Aligners, providing general dentistry and orthodontic services.
Where can I find convenient services like shipping or banking close to Verizon Berlin?
You can find a UPS Access Point location for shipping services and Taylor Bank for banking needs near Verizon Berlin.