Business Details
About
Cell Phone Store
TCC Berlin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 11347 Samuel Bowen Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
1,127 reviews
5 stars
1,091
4 stars14
3 stars3
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, with specific mentions of Jeron, Jamal, and Sam as standout representatives.
Knowledgeable Staff
Many reviews highlighted the staff's knowledge and ability to answer questions effectively, making the experience smoother for customers.
Multitasking Skills
Jeron was frequently noted for his ability to multitask efficiently, even during busy times, ensuring customers felt attended to.
Positive Experiences
Overall, customers reported positive experiences, often mentioning they would return to the store due to the excellent service received.
Store Environment
The store atmosphere was described as welcoming and friendly, contributing to a pleasant shopping experience.
- DGDoug Grimes5 days ago5.0Jamal helped me fix my phone and was friendly as could be!
- RSRyan Scott6 days ago5.0What a fantastic experience. Jeron W. was awesome. We literally drove 30 miles just to see him again, his attention to detail and professionalism are above and beyond
- DADevon Alexander6 days ago5.0Maurice was very patient and knowledgeable. Great experience
- TCTori ChoreyNov 13, 20255.0Got 2 phones. This is 2nd review he did phenomenal with large account. Go see Maurice
- HÄštrid_ HNov 12, 20255.0Absolutely love the store and the service thanks to Maurice , and helping me with my new iPhone 17
Frequently Asked Questions About Verizon
What products and services does Verizon at 11347 Samuel Bowen Blvd offer?
Verizon at 11347 Samuel Bowen Blvd offers the latest Verizon devices including smartphones, tablets, Verizon home internet, and accessories. They provide service plans with Verizon network coverage including 5G service for both consumers and businesses.
What are the operating hours of Verizon in Berlin, MD?
Verizon in Berlin, MD is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon Berlin provide in-store or curbside pickup options?
Yes, Verizon Berlin offers both in-store pickup and curbside pickup services for customer convenience.
Can I schedule appointments or orders online for Verizon Berlin?
Yes, you can schedule appointments or place orders online via their reservation page at https://www.tccrocks.com/appointments/.
What are some of the brands available at Verizon Berlin?
Verizon Berlin offers devices and accessories from popular brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What payment methods are accepted at Verizon Berlin?
Verizon Berlin accepts payments by check and debit card, and supports in-store shopping and pickup services.
How does Verizon Berlin contribute to the local community?
Proceeds from every purchase at Verizon Berlin directly support local community initiatives and charitable efforts.
Are there any nearby dining options around Verizon Berlin?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, Fox's Pizza Restaurant for pizza, and IHOP for breakfast and brunch.
What services are available near Verizon Berlin for dental care?
Nearby dental care options include Aspen Dental and Motto Clear Aligners, providing general dentistry and orthodontic services.
Where can I find convenient services like shipping or banking close to Verizon Berlin?
You can find a UPS Access Point location for shipping services and Taylor Bank for banking needs near Verizon Berlin.