Business Details
About
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Delmarva Animal Hospital
10445 Old Ocean City Boulevard, Berlin, MD
21811, United States
Hours
Reviews
4.3
218 reviews
5 stars
158
4 stars
23
3 stars
5
2 stars
9
1 star
23
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the friendly, caring, and knowledgeable staff, highlighting their compassion and thoroughness in handling pets.
Cost Concerns
Several reviews mentioned that the services are perceived as expensive, with some customers feeling that the pricing is not justified by the care received.
Communication Issues
There were complaints about poor customer service, particularly regarding phone interactions and appointment scheduling, leading to frustration among clients.
Emergency Care
The clinic received positive feedback for accommodating emergency situations, with staff going above and beyond to provide care when other facilities could not.
Mixed Experiences
While many customers had positive experiences, there were also significant negative reviews regarding perceived negligence and lack of care for pets.
- ABAbi BlankenshipDec 9, 20255.0I have three cats that go to VCA and they are all very well taken care of. Front desk staff is friendly in person and on the phone, I normally see Dr, Au Yueng and all of my cats love her and so do I. It’s nice to go to a vet that makes you feel okay and understands you and the problems you come in with as a person not just a costumer.
- RSRob ShipleySep 27, 20255.0Warm & welcoming staff with a fantastic veterinarian, Dr. Au Yeung.
- TLTina looneySep 9, 20255.0I love it there he was severely fused before I got him. He was hairless. It was so sad. Everyone here is nice but loki loves Dr. Carlson. My only complaint is it’s a little expensive but my dog is worth it. I just live on a fixed income
- MBmike bucchiSep 25, 20234.0Expensive but everything is now days
Frequently Asked Questions About VCA Delmarva Animal Hospital
What are the operating hours of VCA Delmarva Animal Hospital?
VCA Delmarva Animal Hospital is open Monday to Friday from 8:00 AM to 7:00 PM and on Saturdays from 8:00 AM to 3:00 PM. It is closed on Sundays.
Which types of pets does VCA Delmarva Animal Hospital treat?
The hospital treats cats, dogs, and rabbits.
What types of veterinary services does VCA Delmarva Animal Hospital offer?
They offer a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general and primary care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, physical exams, preventive care, spay and neuter, vaccinations, and weight loss programs.
Is VCA Delmarva Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Delmarva Animal Hospital located?
It is located at 10445 Old Ocean City Boulevard, Berlin, MD 21811, USA.
How can I contact VCA Delmarva Animal Hospital by phone?
You can reach the hospital at their local phone number +1 410-629-1800 or their main phone number +1 443-761-1528.
Does VCA Delmarva Animal Hospital offer any promotions for new customers?
Yes, new customers can access a free first exam coupon via their website.
What nearby recreational activities can I do before or after visiting VCA Delmarva Animal Hospital?
You can visit Little Dreamers Wellness Center for yoga or kids recreation activities, or rent equipment at EZ Beach Rentals to enjoy the nearby beach.
Are there any nearby fitness options close to VCA Delmarva Animal Hospital?
Yes, nearby options include Titan Fitness and Furious Fitness gyms for your workout needs.
What other services are available near VCA Delmarva Animal Hospital that might be useful during my visit?
Nearby services include Coastal Hospice Thrift Shop, dental clinics like Susan E Vickers DMD PA and Seaside Smiles, automotive repair and dealerships like Berlin Auto Services, and automotive car washes such as Berlin Auto Wash.