Verizon

4.8
524 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Baltimore, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 542 E Belvedere Ave.

Details

  • Curbside pickupNot available

Location

Verizon
542 E Belvedere Ave, Baltimore, MD
21212, United States

Hours

Reviews

4.8
519 reviews
5 stars
483
4 stars
11
3 stars
7
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing excellent service.

Process Issues

Several customers reported disjointed processes and miscommunication regarding phone availability and billing, leading to frustration.

Mixed Experiences

While many had positive interactions, some customers experienced poor service, particularly with specific employees, leading to dissatisfaction.

Store Environment

The store was noted as easy to locate, and many customers appreciated the welcoming atmosphere.

Follow-Up

There were instances where follow-up on issues was lacking, with some customers feeling their concerns were not adequately addressed.
  • TB
    TA Booher
    Nov 13, 2025
    5.0
    Always helpful, a bunch of nice young folk who help people like me with my issues, wish more stores were like this.
  • JB
    Johan Bonilla
    Oct 22, 2025
    5.0
    Very friendly and kind people here they helped me and provided great service
  • OC
    Odalys Caballero
    Oct 22, 2025
    5.0
    Great Help!
  • JP
    Jonathan Pike
    Oct 18, 2025
    5.0
    Awesome service by sam. Super appreciate the customer service, top notch all the way. Quick and easy
  • DG
    David Greer
    Oct 16, 2025
    5.0
    They where a big help with my issues.

Frequently Asked Questions About Verizon

What products and services does Verizon at 542 E Belvedere Ave offer?

Verizon at 542 E Belvedere Ave offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, all with Verizon network coverage including 5G service for consumers and businesses.

What are the store hours for Verizon at 542 E Belvedere Ave in Baltimore?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.