Business Details
8149 Honeygo Blvd, Baltimore, MD
21236, United States
Certified by Verizon • Feb 22, 2026
(410) 933-3900
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/maryland/baltimore/white-marsh-202640
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Baltimore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.6
633 reviews
5 stars
363
4 stars
38
3 stars
35
2 stars
38
1 star
159
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, with staff being rude, unhelpful, or dismissive.
Employee Attitude
Several reviews highlighted unprofessional behavior from employees, including condescension and lack of patience.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others had negative interactions, indicating inconsistency in service quality.
Store Environment
Customers noted a lack of engagement from staff, with some feeling ignored or unwelcome upon entering the store.
Billing Issues
Multiple reviews mentioned confusion and dissatisfaction with billing practices and pricing transparency.
- VKVioletta KorpiszJan 25, 20261.0Went to this store last night to try to get 2 Verizon lines put on my current Verizon plan .. the kid behind the counter said they don’t do line transfers in store and gave me a tiny piece of paper of a number to call… I wanted to avoid calling. I used to come to this store for all the things to avoid speaking with reps over the phone.. what is even the point of a brick and mortar store then? I also asked if they’d do a quote with how much the two lines would cost in my plans.. kid said they can’t do that either…. Sooo what can they do? Ridiculous
- SBSimone BriddellJan 20, 20261.0Was not helped or even acknowledged when i came in. I approached a girl she checked me in and then nothing else is said to me for 15-20 minutes so i left. i hate verizon.
- JDJessica DobsonJan 14, 20265.0I walked into Verizon wireless in Whitemash MD and was greeted at the front by one of the nicest sweetest person. She looked at my phone and set me appointment with Ubreak Ifix in towson to get it fixed right away. That was amazing service and she so went above and beyond. Thank you Verizon
- AAAlma agotDec 24, 20255.0Had a my phone line transfer done at this branch recently. Ray was absolutely helpful from start to end. I had trouble getting some info from my previous line but he was patient to help me get it done. He even helped with coordinating port access from Verizon to my previous carrier. Explained the services well and gave me great offers with other perks as well. 😊
- NGNicolaus GephardtNov 19, 20251.0Really really bad. I literally work for Verizon and the customer service rep wasn't kind, helpful or even willing to sit down with me and give me any helpful information. We dmstood for five minutes as she told me my bill would go up 30$ for a more expensive plan and a slightly better phone. I'm good. I might just go to T Mobile
Frequently Asked Questions About Verizon
What products and brands can I find at the Verizon store in Baltimore?
You can find the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon store on Honeygo Blvd in Baltimore?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 6:00 PM.
How can I schedule an appointment at the Verizon Baltimore store?
You can schedule an in-store appointment online or through the My Verizon app using this link: https://m.vzw.com/naR38wFT?locationcode=0456401.
Does the Verizon Baltimore store offer in-store pickup or delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of services does the Verizon Baltimore store provide?
They provide mobile plans, wireless internet plans, voice plans, and Fios Internet plans along with business devices like cell phones, tablets, laptops, and mobile hotspots.
What payment methods are accepted at Verizon Baltimore?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Is there free Wi-Fi available at the Verizon store in Baltimore?
Yes, the store offers free Wi-Fi to customers.
Which nearby restaurants can I visit before or after shopping at Verizon Baltimore?
Nearby options include Ando's Market, Z-Burger, All About Burger, Konoko Jamaican Restaurant, Banditos Tacos & Tequila, Don Pablo’s, and BurgerFi for various dining choices.
Are there places to relax or enjoy a drink near Verizon in Baltimore?
Yes, you can visit Red Brick Station, a pub and American restaurant, or Starbucks cafe located nearby for drinks and relaxing before or after your visit.
What shopping and recreational options are near the Verizon store in Baltimore?
THE AVENUE at White Marsh shopping center is nearby with stores like Men’s Wearhouse, Crazy 8, and fitness options like F45 Training White Marsh and an outdoor ice skating rink.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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