Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Baltimore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
394 reviews
5 stars
216
4 stars
58
3 stars
26
2 stars
20
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Alissa, who provided exceptional service.
Inconsistency
Some reviews noted a lack of consistency in service quality, with experiences ranging from outstanding to very poor, particularly regarding staff professionalism.
Efficiency
Several customers appreciated the quick service and efficiency in resolving issues, although some reported long wait times.
Staff Attitude
There were mixed reviews about staff attitudes, with some customers experiencing rudeness or indifference, while others found staff to be accommodating and friendly.
Store Environment
The store environment received mixed feedback, with some noting cleanliness and organization, while others reported unprofessional appearances and disorganization.
- WSWanda StewartDec 22, 20255.0They were really fast at helping me
- MWMaddie WelshDec 15, 20255.0Robin provided quality customer service to help me fix my family business account. Robin was so kind, knowledgeable, patient, and willing to support. I would highly recommend this store and Robin’s team. Thank you Robin!!
- NHNannette HensonDec 7, 20255.0Went to pay my bill and it’s so convenience to just walk in no wait time I was in and out awesome customer service
- LFLogan FrankNov 16, 20251.0Feels like you’re at the MVA, but everyone stubbed their toe while on their way to work. 40 minutes in that store leaves you mentally ill — it was so miserable that I thought it was an episode of Nathan For You.
- RYRoss YiadomNov 1, 20255.0I Was Goid
Frequently Asked Questions About Verizon
What are the Verizon store's hours of operation in Baltimore?
The Verizon store in Baltimore is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Baltimore?
The Verizon store is located at 1002 Fleet St, Baltimore, MD 21202, USA.
What brands of smartphones and devices does the Verizon store offer?
The Verizon store offers devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon provide at the Baltimore store?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans at the Baltimore store.
Can I order online and pick up my Verizon purchase at the Baltimore store?
Yes, you can buy online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery where available.
Does the Verizon Baltimore store accept mobile NFC payments and debit cards?
Yes, the store accepts payments via mobile NFC, debit cards, and also processes paychecks. Cash is not required.
What are nearby places around the Verizon Baltimore store that I can visit?
Nearby places include The Elk Room cocktail bar, Bagby Pizza Co., Oliver Speck's Eats & Drinks barbecue restaurant, and Monarque steakhouse.
Are there nearby financial services close to the Verizon store in Baltimore?
Yes, PNC bank and Facet financial service providers are located nearby, convenient if you need banking or financial advising services.
What dining options are available near the Verizon store in Baltimore?
You can enjoy a variety of dining options nearby such as Italian Disco, TEN TEN American Bistro, Lollipop Room, Tagliata, and Vino Rosina Wine Bar.
Does the Verizon store offer free Wi-Fi for customers?
Yes, the Verizon Baltimore store provides free Wi-Fi for customers during their visit.