Business Details
1002 Fleet St, Baltimore, MD
21202, United States
Certified by Verizon • Feb 22, 2026
(410) 528-5421
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/maryland/baltimore/baltimore-city-329867
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Baltimore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.9
512 reviews
5 stars
297
4 stars
63
3 stars
31
2 stars
31
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting Alissa, who received numerous commendations for her exceptional service.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from certain employees, leading to a negative experience for some customers.
Efficiency
Several customers appreciated the quick service and efficiency in resolving issues, with many reporting minimal wait times and prompt assistance.
Store Environment
The store's cleanliness and organization received positive remarks, although some reviews mentioned unprofessional appearances of certain staff members.
Technical Support
Customers reported mixed experiences with technical support, with some receiving effective help while others faced challenges and dissatisfaction.
- WMW M2 days ago5.0Ananda gave me great customer service and took care of what needed to be done
- EMElvin MataFeb 17, 20262.0Me atendieron bien pero deberían de tener más gente que hable español poquita atención al cliente
- TCTony CaliceJan 30, 20265.0Impeccable cleanliness, beautiful display, professional security, and helpful staff.
- MSMustafa SassyJan 13, 20265.0I had a great experience here recently and if you go, I would highly recommend asking for Warren. I came in curious about switching from AT&T to Verizon and he made the process very easy and smooth and eased all worries. I'm definitely glad I switched and talked to him.
- MWMaddie WelshDec 15, 20255.0Robin provided quality customer service to help me fix my family business account. Robin was so kind, knowledgeable, patient, and willing to support. I would highly recommend this store and Robin’s team. Thank you Robin!!
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Certified February 22, 2026Yext Knowledge Graph
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