Total Wireless

4.2
14 reviews
Prepaid Cell Phone Store In MD, Baltimore

About

Cell Phone StoreTelephone CompanyTelecommunications Service Provider
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Baltimore, MD. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Details

  • Requires appointmentNot available

Location

Total Wireless
6901 Security Blvd, Baltimore, MD
21244, United States

Hours

Reviews

4.5
13 reviews
5 stars
11
4 stars
0
3 stars
0
2 stars
1
1 star
1
  • DC
    Diane C
    4 days ago
    1.0
    This store was horrible. It was supposed to open at 10am, but didn’t open until after 11:30. Then the guy pretty much ignored us when we walked in, even though we were the only ones there. I asked him if a particular iPhone was in stock. He said no. I asked him if would be getting more in. He said he’s getting one but it was already sold. I asked him if he could order one for me. He said no! He clearly did not want to sell us a phone. He was so very rude and unhelpful. Don’t go to this store.
  • JR
    Jack Rosser
    Oct 4, 2025
    5.0
    Good service
  • YK
    Yasoda Khadka
    Oct 1, 2025
    5.0
    I had an excellent experience at the Total Wireless store on Security Blvd. The staff was extremely friendly, knowledgeable, and went above and beyond to make sure I left satisfied. They took the time to explain all the phone plan options clearly, helped me pick the best one for my needs, and even set everything up on my phone before I walked out. The store was very clean, well-organized, and had a great selection of phones and accessories at affordable prices. What impressed me most was the level of customer service—they made me feel valued and made the whole process stress-free. I highly recommend this location to anyone looking for reliable service, honest advice, and great deals. I’ll definitely be coming back!
  • JG
    John Gracia
    Sep 24, 2025
    5.0
    Awesome 👍🏻 customer service
  • SS
    Shubham
    Jun 14, 2025
    5.0
    I had a great experience with the customer service at Total Wireless in Security Mall. The staff was extremely helpful, patient, and knowledgeable. They took the time to answer all my questions and made sure I understood everything clearly. I never felt rushed, and they made the whole process smooth and stress-free. Whether it was about phone plans, devices, or troubleshooting, they handled everything with professionalism and a friendly attitude. Highly recommend this location for anyone looking for great service and support!

Frequently Asked Questions About Total Wireless

What are the operating hours for Total Wireless in Baltimore, MD?

Total Wireless is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Does Total Wireless require appointments for service?

No, Total Wireless does not require appointments; you can visit the store during operating hours.