Verizon

Reviews

• QF

  Quinn freeman

  Feb 19, 2026
  5.0
  I don’t write reviews at all. Mr. Perry deserves one. He was more concerned about getting my stuff from my old phone back on my new one than I was. This was quite a process because I had forgotten my password(s) to my iCloud account. I also had to run home to grab my laptop to sign into my gmail to reset all these passwords. Perry didn’t get frustrated with me at all and continued to work with me throughout the whole process and answered all my questions enthusiastically. Perry if you see this, I can’t thank you enough. This man should own the store.
• ES

  E S

  Jan 12, 2026
  5.0
  Excellent service
• JR

  Jason Rasmussen

  Dec 19, 2025
  5.0
  Cathetine was courteous, professional and knowledgeable. Assisted in sales not pressured to buy. Her friendly demeanor was refreshing. You have an outstanding employee. Take care of her.
• PG

  Phil Gerrior

  Nov 4, 2025
  5.0
  Brendan was awesome. He got my Verizon iPad squared away fast and efficient. Very nice And professional Young man.
• BT

  Brandt Tingen

  Oct 29, 2025
  1.0
  The review is not for the staff at the store, they were very helpful and I would give them a 4.5 of 5. The review is for Verizon itself and how non transparent and dishonest the company is. I got a new phone which they told me was free. When I think free, I think that it's... free. Here are the ways that it wasn't free: 1 - Cost $70 or so upfront, I knew that in the store, so that's okay I guess as that was disclosed upfront 2 - It is not actually free, it is a credit that is prorated over 36months, so if you want a new phone in that time, you have to pay a prorated amount 3 - It is not even a credit, as they started billing me about $9 per month for 36 months. So why tell me a phone is free when I have to pay upfront, I have to pay per month, and if I want a new phone I need to pay a remaining prorated balance - that is the opposite of Free, that is by definition, a substantial cost for a phone. And as I was discussing this in store with an employee who was honest about this practice being dishonest, another employee there says "It's not a contract, it's an agreement."... whatever that's supposed to mean. I can afford the phone, I just really do not like doing business with people or companies that are dishonest and intentionally muddy in their customer dealings.

Frequently Asked Questions About Verizon