Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Annapolis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
349 reviews
5 stars
160
4 stars
47
3 stars
18
2 stars
24
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report poor service and long wait times.
Staff Efficiency
Many customers expressed frustration with long wait times and perceived inefficiency among staff, leading to dissatisfaction with the overall experience.
Sales Experience
While some customers had positive experiences with sales representatives, others felt pressured or misled regarding pricing and promotions.
Technical Support
There are reports of effective technical support from certain employees, but also instances of unresolved issues and lack of knowledge from others.
Store Management
Several reviews indicate issues with store management, including poor organization and lack of responsiveness to customer needs.
- NTNorah TolentinoNov 14, 20251.0The greeter was clueless
- JWJohn WilliamsOct 25, 20254.0Good salespeople
- GGGreenieOct 23, 20255.0My Mom passed away and I needed to settle her bill and cancel her account. Made an appointment online a couple of days out and let the store know I was on my way via the text notifications I was receiving. I was greeted at the door and checked in. Staff was very friendly and accommodating. All in all I was in and out in about 20 minutes.
- ECEric ChickOct 18, 20251.0Customer service is trash, literally trash is more helpful
- MLMichael LewisOct 1, 20255.0Diallo and Lawrence were extremely helpful, spent a dozen man hours into solving my issues and saw this very complex problem to its positive conclusion. I would definitely recommend these hard working gentleman.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Annapolis?
Verizon Annapolis store is open Monday to Saturday from 9:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does Verizon Annapolis offer?
Verizon Annapolis offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up my online order at the Verizon Annapolis store?
Yes, you can place an online order and opt for in-store pickup at the Verizon Annapolis location.
Does Verizon Annapolis offer 5G service and the latest 5G smartphones?
Yes, Verizon Annapolis provides access to the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, and offers reliable 5G network service.
Which mobile and internet services are available at Verizon Annapolis?
Verizon Annapolis offers mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
What payment methods does Verizon Annapolis accept?
Verizon Annapolis accepts payments by check, debit card, mobile NFC payments, and does not require cash only.
Is free Wi-Fi available at the Verizon Annapolis store?
Yes, Verizon Annapolis provides free Wi-Fi for customers.
Where is Verizon Annapolis located?
Verizon Annapolis is located at 2476 Solomons Island Rd, Annapolis, MD 21401, USA.
What nearby places can I visit before or after shopping at Verizon Annapolis?
Nearby places include Starbucks for coffee, Keratsini Greek Kitchen for dining, and Bow Tie Cinemas for entertainment, all within easy reach of the Verizon Annapolis store.
How can nearby public places like Annapolis Harbour Center assist my visit to Verizon?
Annapolis Harbour Center is a nearby shopping center and public plaza that can serve as a convenient landmark and offer additional shopping and dining options around your Verizon visit.
Are there any health and wellness spots near Verizon Annapolis for relaxation after shopping?
Yes, Hand and Stone Massage and Facial Spa offers massage and skincare services near Verizon Annapolis to relax after your visit.