Best Buy Express

4.5
1115 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1485 Portage Ave, Winnipeg, MB
R3G 0W4, Canada

Hours

Reviews

4.5
1,115 reviews
5 stars
894
4 stars
81
3 stars
58
2 stars
20
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly from employees like Raj, Liza, and Jass, who are praised for their knowledge, patience, and helpfulness.

Product Knowledge

Customers frequently mention the staff's expertise in explaining products and plans, making the purchasing process smooth and informative.

Positive Experiences

Many customers report enjoyable shopping experiences, often recommending specific employees for their outstanding service.

Sales Pressure

A few reviews express concerns about aggressive sales tactics, with some customers feeling pressured to purchase more expensive products.
  • SS
    Saurabh Shukla
    Jan 2, 2026
    5.0
    Huge thanks to Raj Chauchan for the outstanding service. Raj helped me choose the perfect new phone and went above and beyond to help me secure the exact number I really wanted. Super knowledgeable, patient, and genuinely cared about getting everything right. The whole experience was smooth and stress-free. Highly recommend asking for Raj!
  • RK
    Rahul Kumar
    Dec 28, 2025
    5.0
    Raj at Best Buy provided outstanding customer service! She took the time to understand what I was looking for, explained my options clearly, and helped me get an awesome deal on my new cell phone. She was friendly, patient, and never rushed the process. The whole experience was smooth and stress-free thanks to Raj’s professionalism and knowledge. Highly recommend asking for him if you need help with phones!
  • OP
    Om Patel
    Dec 27, 2025
    5.0
    I had a great experience at Best Buy thanks ro Raj. They were extremely helpful, knowledgeable, and patient while assisting me with my purchase. Raj took the time to understand what I needed, answered all my questions clearly, and made the whole process smooth and stress-free. It’s rare to get such genuine and friendly customer service these days. Highly recommend asking for Raj if you’re shopping at Best Buy!
  • EM
    Elle Morris
    Dec 27, 2025
    5.0
    I was here yesterday on Boxing Day. Choi was really nice and informative. He managed to get me and my brother an amazing deal. Unfortunately my brother wasn’t there during this time so setting up his plan was a little more difficult but Choi kept up with us the next day and everything is now working great. Thank you so much Choi!
  • KT
    Kaliegh Tower
    Dec 23, 2025
    1.0
    I visited this location this morning, requesting a video game for my son that was on clearance. All the staff were leading on the counter didn’t ask for help until I Approached them. I asked about the video game and they said they didn’t have any stock and he quickly looked in a bucket behind the counter and told me they didn’t have it. As it was in stock online for fun, I thought hey why don’t I do an in-store pick up. Placed an in-store pick up order, it was ready within 10 minutes. Walked back into the store, explained to how I was just here and they told me they didn’t have it and now they had it and the guy at the counter just laughed didn’t apologize or say anything else. Check my ID and gave me the video game. Online order pick up was fast so I would’ve given him more stars with that but my experience with the staff at this location was absolutely terrible. Thanks for laughing at me for your own incompetence.

Frequently Asked Questions About Best Buy Express

What is Best Buy Express and what can I find there?

Best Buy Express is a partnership between Best Buy and Bell Canada offering technology retail and telecommunications services including products from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Winnipeg?

Best Buy Express is located at 1485 Portage Ave, Unit L181, Winnipeg, MB, R3G 0W4, Canada.