Best Buy Express

4.2
276 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1225 St Mary's Rd, Winnipeg, MB
R2M 5E5, Canada

Hours

Reviews

4.2
276 reviews
5 stars
189
4 stars
30
3 stars
19
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service from staff members like Toheeb, Rifat, and Jaspreet, with many customers expressing satisfaction and recommending specific employees.

Product Knowledge

Customers frequently praised staff for their product knowledge and ability to assist with finding the right products and plans.

Mixed Experiences

While many reviews are positive, there are notable complaints about poor service, particularly regarding returns and exchanges, as well as inconsistent information from staff.

Store Environment

Some customers reported unpleasant experiences related to store cleanliness and odors, impacting their overall shopping experience.

Pricing and Deals

Customers appreciated the competitive pricing and deals offered, particularly on phones and plans, contributing to positive shopping experiences.
  • KP
    Keval Patel
    6 days ago
    5.0
    Purva provided excellent customer service while helping me buy an iPhone case. She was friendly, patient, and made sure I found exactly what I was looking for. The whole experience was smooth and pleasant—highly recommend her!
  • KK
    Kuldeep Kaur
    Jan 4, 2026
    1.0
    This was one of the worst customer service experiences I’ve ever had. The staff were unhelpful, dismissive, and showed no interest in resolving the issue. Instead of listening, they rushed the conversation and made me feel like my concern was a burden. There was a complete lack of professionalism, basic courtesy, and accountability. Simple questions were met with vague answers or attitude, and no effort was made to actually help. I left feeling frustrated, unheard, and disrespected. Customer service should be about support and solutions — unfortunately, this place delivers neither. I would not recommend this business to anyone who expects respectful treatment or proper assistance.
  • HD
    Harmanjot Dadiala
    Jan 4, 2026
    2.0
    Very disappointing experience at Best Buy St. Vital. I went there to exchange my Chromebook, but the staff was extremely rude and unfriendly. There was one female and one male staff member who did not try to help at all and spoke to me in a disrespectful manner. My issue was not resolved, and I left feeling ignored and frustrated. This is not the level of customer service I expect from Best Buy. I hope management takes this seriously and improves staff behavior.
  • AM
    Aayush Mittal
    Jan 4, 2026
    1.0
    Terrible experience at this location. I wanted a particular item which was out of stock at other locations. So had to go to this location. They did not greeted and were not helpful at all. He had only one answer to any of my queries "you can go to different location". I would have not bought from here only if other stores had it.
  • BA
    Batya Adebayo
    Dec 23, 2025
    5.0
    I want to give a big thank you to Toheeb at Best Buy for his outstanding customer service. He was friendly, respectful, and very knowledgeable about the products. He didn’t rush me and made sure I was confident in my purchase. This was one of the best shopping experiences I’ve had. Highly recommend asking for Toheeb!

Frequently Asked Questions About Best Buy Express

What are the operating hours of Best Buy Express in Winnipeg?

Best Buy Express is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Where is Best Buy Express located in Winnipeg?

Best Buy Express is located at 1225 St Mary's Rd, Unit 127, Winnipeg, MB, R2M 5E5, Canada.