Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
1,305 reviews
5 stars
499
4 stars
362
3 stars
187
2 stars
60
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unhelpful staff, long wait times, and lack of accountability for issues.
Product Availability
Customers expressed frustration over product availability and pricing inconsistencies, including issues with online orders and in-store stock.
Staff Knowledge
While some employees received praise for their knowledge and helpfulness, many customers reported that staff were uninformed or uninterested in assisting.
Delivery Issues
Several reviews mentioned significant problems with delivery, including missed deliveries and lack of communication regarding order status.
Store Hours
Customers criticized the store's limited hours, making it difficult for them to shop at convenient times.
- DKDavid KanJan 3, 20261.0Terrible and unprofessional customer care staff at Best Buy Mobile. We wanted to sign up for the new promotional offer — $35 for 100 GB. The activation took place on January 2, 2026. During the activation process, our phone number was changed without our consent. We were given a completely new, unfamiliar number, and our original number was somehow lost. Because of this, we are now forced to spend our weekend driving around and trying to resolve this issue. This is absolutely unacceptable, extremely frustrating, and very unprofessional.
- 777OulJan 3, 20261.0The agent changed my phone number without my consent. This ruined my entire day — it’s my day off, I had other plans, and now I’m stuck wasting hours on calls and trips to fix THEIR mistake. Totally unprofessional and careless.
- MLMarta LakomskiJan 2, 20265.0The manager, Neil and the guys at geek squad have definitely made. Thanks so much easier on behalf of buying a VR giving you guys a big shout out thank you if you need anything gaming related or help with any of your technology. These are the guys to go see
- MPMike PDec 30, 20253.0Need a usb cord found it but was a bit busy so staff were busy with other customer so had to locate were the cord were located in the store and wait to pay but happy to get a new cord to charge a tablet
- SKSukhpreet KaurDec 27, 20251.0I returned a TV to Best Buy on December 1st and was told I would receive a $500 gift card by email within 3–5 business days. It has now been weeks, and I still haven’t received anything. I’ve gone back to the same store three times and have called multiple times, yet no one has been able to resolve the issue or give me a clear answer. No follow-up, no accountability — just wasted time. This is unacceptable customer service, especially when it involves a $500 gift card. A simple return should not turn into weeks of chasing staff with no solution. I am extremely frustrated and disappointed, and I honestly regret shopping here. I wanted to buy a few more things on Boxing Day but the deals have been ended thank you Best Buy for ruining the Christmas for me
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Winnipeg?
Best Buy specializes in computers and accessories, mobile devices, TVs and home theatre, video games, appliances, cameras, and many other tech products.
What are the operating hours for Best Buy at Regent Ave W?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM, with some variations on holidays.
Does Best Buy offer in-store pickup and delivery options?
Yes, Best Buy offers in-store pickup, curbside pickup, and delivery services.
Can I get tech support or repair services at this Best Buy location?
Yes, in-house Geek Squad Agents provide tech support, repairs, device protection, and membership perks for home or business.
What payment methods are accepted at Best Buy Winnipeg?
Best Buy accepts American Express, Android Pay, Apple Pay, Cash, Financing options, MasterCard, and Visa.
Is the Best Buy location wheelchair accessible?
Yes, this Best Buy has wheelchair accessible entrance and parking, though no accessible elevator is available.
Where is Best Buy located and how can I contact them?
Best Buy is located at 1580 Regent Ave. W, Unit 10 in the Crossroad Station Shopping Centre, Winnipeg, MB. The main phone number is +1 866-237-8289.
What nearby stores can I visit along with Best Buy at Crossroads Station?
You can visit nearby stores like Ashley HomeStore for furniture and appliances, Hudson's Bay department store, Winners retail store, and Urban Barn home goods.
Are there dining options close to Best Buy at Regent Ave?
Yes, dining options nearby include Popeyes® Louisiana Kitchen, Fionn MacCool's Irish Pub, and Burger King Canada for fast food and casual dining.
What nearby services are available around Best Buy for convenience or personal care?
Nearby services include gas stations like Mobil Canada and Esso Canada, a family physician Dr. Abdalla Ahmed, and beauty salons like Chatters Salon Winnipeg Crossroads and Benefit Cosmetics Brow Bar.