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Brand Certified

Best Buy

3.6
(1509 reviews)

Business Details

1910 Pembina Hwy., Unit 6, Winnipeg, MB
R3T4S5, Canada
(866) 237-8289

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
1910 Pembina Hwy., Unit 6, Winnipeg, MB
R3T4S5, Canada

Hours

Reviews

3.6
1,509 reviews
5 stars
557
4 stars
401
3 stars
228
2 stars
66
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness and professionalism, while others are criticized for being rude, dismissive, or unhelpful.

Product Knowledge

Several reviews indicate a lack of product knowledge among staff, leading to misinformation and frustration for customers.

Store Experience

Customers reported issues with store layout, long wait times, and poor inventory management, contributing to a negative shopping experience.

Returns and Policies

Many customers expressed dissatisfaction with return policies and the handling of warranty claims, citing confusion and unhelpful staff.
  • TB
    Tyler Boily
    Feb 15, 2026
    1.0
    Worst store ever!!! They would not let me return a item, when I had a receipt and I had bought it on the same day. I'm never coming to this garbage store again.
  • RY
    Ramtin Yar
    Feb 4, 2026
    5.0
    Bhavesh R. was a great help working with me and my mom finding the best phone plan possible. His customer service skills were top notch
  • AS
    Aaron S
    Jan 31, 2026
    5.0
    Thanks and appreciation to Prabhjot. His assistance in helping me select a suitable dash camera was invaluable.
  • NN
    Ngoc Anh Nguyen
    Jan 4, 2026
    5.0
    I had an excellent experience at the Pembina Best Buy thanks to Prabhjot. He was incredibly kind, friendly, and patient throughout the entire process. He took the time to explain everything clearly and made sure all my questions were answered without rushing. What truly stood out was that even after finishing helping me, he stayed after hours to assist with setting up my boyfriend’s phone plan. That level of dedication and customer care is rare and deeply appreciated. Exceptional service!!! thank you, Prabhjot!☺️☺️☺️
  • AA
    A
    Dec 29, 2025
    1.0
    It took over 30 minutes today for them to print out a receipt I requested from an online pickup order because I didn't have the email anymore. The girl with the gauges who was helping with geek squad told the 1st cashier who I dealt with how to do it but she clearly refused to listen. And let's not even talk about the amount of times I needed to tell her my contact info and why I was there only for her to make light of wasting my time by saying "this is above my pay grade". Oh, and then another girl took over and after wasting even more of my time, finally called whom I was assuming was a supervisor who told her the same thing the girl with the gauges told the 1st girl. All I needed to do was give them my phone number. Not my email, not my full name, yet I was stuck there for all this time due to people who cant do their job. Fix those training gaps and give the girl with the gauges a raise for having to do the job of like 4 people because that's not fair! You would think that all these bad reviews about customer service would be a wake up call to do better, but I guess not.

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy provide?

Best Buy offers in-store pickup, curbside pickup, and delivery services.

What are the regular store hours for Best Buy at 1910 Pembina Hwy., Unit 6?

The store is open Monday to Saturday from 10:00 to 20:00 and Sundays from 11:00 to 18:00.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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