Apple Polo Park

Reviews

• KX

  khadi X

  Feb 19, 2026
  5.0
  Thank you Kayla for helping me at the Winnipeg store yesterday 😊 thank you for not making me look like a fraud or crazy girl for trying to get my screen replaced without Apple care warranty. Thank you for being so knowledgeable about Apple and Rogers premium device protection which I pay for through Fido and was told that my first iPhone screen damage will be fixed by Apple and you knew I wasn’t making it up, even though the one staff with long white beard insisted that I must have Apple care warranty displayed on my phone to get the screen fixed without charge. Thank you for advocating for me on the phone ( I could cry right now ) you waited hours and talked to so many Apple staff on the phone support and explained to them that there’s such a thing as the premium device protection and if they could verify that and whatever documents they needed from me to provide. And you knew I needed to have an agreement # to get it sorted out. Thank you Amy for Alabama for having a kind and empathetic voice to listen to me rant about my day at the Apple Store. Thank you for loving where you live and taking the agreement # and contacting someone to get the code ( whoever you are, thanks for processing that code) And finally to Joel for taking my phone to get the screen repaired, thank you 😊 You three, Kayla, Amy and Joel (if I spelt it correctly) should be the face of Apple Care Services cause you are outstanding!! 😊
• AS

  Aryan Sehgal

  Feb 15, 2026
  5.0
  I like this place, the staff are friendly and the place is always clean. I had a great experience talking to the employees when I had to purchase a MacBook for my business. I've gone back several times to buy more things. They always make you feel welcomed and let you take your time in browsing and exploring. I wish it was a bit bigger because it can get a bit crowded but if you go during off hours it's totally fine.
• PP

  Parveshinder

  Feb 11, 2026
  5.0
  I visited there for my MacBook software update. And on pickup time I lost my wallet and when I start my car I realize that my wallet was missing and I came back to the apple store and I ask to the associate about wallet and he politely said wait I am going to check inside and after 2 minutes he came back and return my wallet. Feb 11,2026 . They are very honest and also I am very satisfied with their service.
• KR

  Katherine Rich

  Feb 7, 2026
  5.0
  Daniel is a literal Apple wizard!!! Absolute gem, so sweet so personable and so fun to interact with! 100000/10 service! I come to apple to get my phone fixed almost every other month and he explained things to me that I’ve never known about in terms of Apple care! Truly a wonderful experience Thank you Daniel!!!
• LM

  Lee Malchuk

  Feb 3, 2026
  1.0
  Got my iPhone 16 repaired here because of factory antenna issues with my phone. They replaced the entire interior of my phone and took out the front screen to do so, I received it back with no issues and spilt a little bit of water from a water bottle on the phone a week or two after the fix. I have spilt on my other phones many times with no issues. The next morning all my cameras were precipitated up and the phone stopped working. I took it into the store and spoke with a manger, I don’t believe in coincidences and think the phone was improperly sealed. Because I dont have apple care they won’t cover the replacement cost of $800. Machines and testings mess up they are not perfect, she was in denial of this. Dont deal with the management here they do not want to help.

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