Apple Polo Park

Reviews

• MP

  Matt P

  1 day ago
  1.0
  Not good, hate the trans aspect. White out winnipeg should be back and not being offended by everything. No apple get orange.
• RR

  RR

  Nov 9, 2025
  1.0
  Catastrophic and ridiculous situation. Two months after releasing the new phone, they still haven’t restocked it, and it’s always sold out. The staff at the store offer no help at all.
• JN

  Jennifer Nguyen

  Oct 20, 2025
  3.0
  I went to Apple because my provider said I had warranty since it had been less than a year. A beautiful African Lady named Precious helped me and she was honestly the best worker I ever had there. I had to wait hours which was fine, but at my appointment I was I formed that a minor crack in the corner would not cover me. I got upset because I paid good money for it. I started realizing I didn’t want to align with a company that seems to focus more on money than quality. Their phones constantly break and the answer is get a new one bc repair costs re high, I bought countless cords because they continue to fail. And after watching the company I learned they did child labour, and continued to for 3 years and it’s hard to say if they do now. I love apple’s interface but their conditions and quality and ethical standards do not align. After I finish what I need to do with my Apple products as it has all my research and what now, I plan to sell my phone and iPad and for with an ethical company. Also the art of writing prevents arthritis. Eric was very kind, gentle, and calmed me down and explained he was just trying to help not confirm their conditions, he understood my frustration and gave me a completely new phone. I want to thank Apple for training their workers so well. I urge them to improve their quality in their glass screen and cords. I always wrap my cords with pip cleaners gently, I have a case. So clearly there’s a product issue. Thanks again Precious and Eric I hope you get a raise and talk to Apple about their diminished quality, transparency, because you guys seem to care. I’ll pay it forward Eric :)
• MC

  Mingli Cao

  Oct 17, 2025
  1.0
  I went there for battery swap . Which I have special circumstances why I need to do . The technician treats me like I’m an idiot even though I told him the special circumstances I need for battery swap . Yes he made some points but at the end of the day it’s my phone that I’m paying for the battery swap . If you don’t want to your job just say so. Please don’t give this run around . 1/5 stars . Who denies service to a paying customer ?
• MK

  Max Klymov

  Oct 13, 2025
  1.0
  Yesterday 12/10/25 had an apoitment at 5.00 pm, in the Apple Store Polo Park, came at 5.04, was looking for parking, so I was a couple of minutes late. I came, the employee told me to sit down at the table and a specialist on my question will come to me now, it took more than 20 minutes, no one came until I called the employee again, to which he told me that my meeting was postponed for 25 minutes, although no one warned me about it поруч there were other clients at the table who came later than me, a specialist came to them earlier than to me , although they came later... I was already nervous, because I expected about 30 minutes, the specialist came in 10 minutes, so I waited for him about 40 minutes, although the meeting was it was scheduled for a certain time, and I reserved it for more than an hour... the store was nearing closing and there were free employees around who were joking among themselves, having fun, talking loudly, one girl employee lay on her back on the floor, the alarm went off several times.they were having fun and they found time for it, but there was no time and attention for customers.. a specialist, a good employee, came and tried to solve my phone problems, but he partially succeeded , thank you. Ask management and employees to be more attentive to customers, and "do not ignore their presence" in the store, and also appreciate the time of people who come to you! I want to note the special work of the employees (I have repeatedly asked for help to you) , namely Maria (manager), Scott, Kimia (special thanks for the responsiveness to clients and the desire to help, solve the client's problem), Karina, Daniel, great prdyaka to these employees, I have long wanted to write a review about their work, but constantly "forgot because of the routine". I hope my review helps.

Frequently Asked Questions About Apple Polo Park