Best Buy

3.4
465 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
901A 18th St. N, Brandon, MB
R7A7S1, Canada

Hours

Reviews

3.4
465 reviews
5 stars
149
4 stars
112
3 stars
79
2 stars
32
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times.

Product Availability

Customers expressed frustration over advertised products being out of stock or not honored at checkout.

Staff Knowledge

Several reviews indicated that staff members were undertrained and unable to assist with product inquiries.

Store Layout

The store layout received criticism for being confusing, particularly regarding the checkout process.

Delivery Issues

Numerous complaints were made about delivery delays and poor communication regarding order status.
  • HM
    hanook mersh
    Jan 4, 2026
    1.0
    Not a great experience. I waited around for half an hour looking for help with a phone upgrade, but no staff came to assist me. When I asked where the people for that department were, I was told ‘we don’t know.’ I ended up leaving without getting any help. Disappointing overall.
  • JJ
    Jeremy
    Dec 25, 2025
    5.0
    Had a good experience at this location holiday shopping, no complaints 🤷‍♂️
  • RP
    Rick pilotte
    Dec 16, 2025
    1.0
    Horrible store, go somewhere else
  • GL
    Gurpreet Singh Lubana
    Dec 16, 2025
    5.0
    I had an excellent experience at Best Buy thanks to Jaden and Tamera. Jaden went above and beyond to help me find the Samsung soundbar I was looking for and even brought it straight to the counter for me. At the same time, Tamera had just clocked in for her shift and immediately jumped in to help me with my concern without hesitation. Overall, I’m extremely happy with the customer service I received. Great teamwork and a job well done—thank you, Jaden and Tamera!
  • AM
    Ahm Man
    Nov 21, 2025
    5.0
    Came to Best Buy to look at some Black Friday deals specifically on the consoles. The deals weren’t great but the staff helping out murtaza I believe was extremely patient and answered my questions

Frequently Asked Questions About Best Buy

What types of pickup and delivery services does Best Buy Brandon offer?

Best Buy Brandon offers in-store pickup, curbside pickup, and delivery services.

Where is Best Buy Brandon located?

Best Buy Brandon is located at 901A 18th St. N, Corral Centre, Brandon, MB, R7A7S1, Canada.