Business Details
87 Gold Star Blvd, Worcester, MA
01606, United States
Certified by Verizon • Mar 01, 2026
(774) 243-6334
Certified by Verizon • Mar 01, 2026
https://stores.cellularsales.com/us/ma/worcester/87-gold-star-blvd
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Worcester’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Worcester connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.6
527 reviews
5 stars
452
4 stars
17
3 stars
8
2 stars5
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Anthony, Jose, and Alex for their exceptional service.
Sales Practices
Several reviews expressed concerns about aggressive sales tactics and misleading information regarding promotions and pricing, leading to dissatisfaction among customers.
Wait Times
Customers frequently reported long wait times for service, even with appointments, which contributed to negative experiences.
Product Knowledge
While many staff members were noted for their knowledge, some customers felt that their questions were not adequately addressed, particularly during phone upgrades.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent interactions while others reported significant issues, including fraud and poor service.
- LSLeonid ShapiroFeb 14, 20265.0Ben has done a fantastic job helping me
- AJarnold johnJan 28, 20261.0I waited almost 30 minutes after 9 before they opened 👎🏼👎🏼👎🏼👎🏼👎🏼
- CGCrystal GlynnJan 17, 20265.0Upgraded my phone here yesterday and Tony was amazing!! Very helpful and professional, went above and beyond. Definitely will be back to this location again
- CBCasey BidlemanJan 14, 20263.0These outages have me ready to switch carriers.
- MHMark HoweDec 12, 20255.0New store to the area and im so happy they are here to help us.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 87 Gold Star Blvd, Worcester, MA 01606.
What are the Verizon store's operating hours?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which wireless brands does the Verizon store carry?
The store carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus brands.
Can I pick up or order devices for curbside pickup at the Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services.
What types of products and services does the Verizon store offer?
They offer smartphones, tablets, prepaid plans, connected devices, mobile hotspots, wireless plans, Hum smart car services, home phone and internet, and Fios home internet.
Can I pay my Verizon bill at the Gold Star Blvd location?
Yes, you can pay your bill in-store at the Verizon store.
How can I contact the Verizon store for appointments or inquiries?
You can call the store at +1 774-243-6334 or email CustomerService@cellularsales.com.
Are there popular places nearby where I can grab a meal after visiting Verizon?
Yes, nearby dining options include Tropical Smoothie Cafe, Chick-fil-A, Honey Dew Donuts, Kelly's Roast Beef, and Jersey Mike's Subs.
Is there a place nearby where I can get my car rented or serviced while visiting Verizon?
Yes, Budget Rent A Car and Enterprise Rent-A-Car are nearby for rentals, and automotive services are available at Jamal Harr Worcester, Patrick Mazda, and Harr Toyota.
What nearby public services or organizations are close to the Verizon store?
Nearby public service and community organizations include the Young Alumnae Association: Girl Scouts of Central/Western Massachusetts and Temple Linh Son Buddhist Temple.
Brand Certified Facts from Verizon
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Certified March 01, 2026Yext Knowledge Graph
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