Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Worcester’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
514 reviews
5 stars
447
4 stars
17
3 stars7
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Anthony, Jose, and Pete for their exceptional service.
Sales Practices
Several reviews raised concerns about aggressive sales tactics and misleading information regarding promotions and pricing, leading to dissatisfaction.
Appointment Issues
Customers expressed frustration over long wait times despite having appointments, indicating a lack of effective scheduling.
Technical Assistance
Positive feedback was given for staff assistance with phone setups and data transfers, with many customers appreciating the thoroughness and patience of representatives.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping experience.
- SLSuzanne Light6 days ago5.0Anthony Hodges Tony was extremely helpful. Very pleasant experience. Thank you Tony!
- KMKristen MontgomeryNov 15, 20251.0Terrible experience for elderly family members. Over Sold them on devices and accessories. Phones do not work in their household.
- KHK HNov 6, 20251.0This place of business will call and solicit sales after you removed yourself multiple times from their sales calls. At this point it's harassment for as many times as they've called me to solicit sales. Don't ever use this place of business unless you love getting cold calls for upgrading your phone. I'll be contacting the attorney general if I receive another call from you. I've screenshot every call and text message I've received from this place.
- ASAriadne SouzaOct 17, 20251.0I called earlier this morning and was advised by a lady on the phone to make an appointment, which I promptly did. However, upon arrival, I was informed by a gentleman that there is still an hour-long wait. So basically it doesn't matter if make an appointment .
- RHRoy HegedusOct 4, 20255.0Justin did an outstanding job replacing my phone and those of others in my family. He was very attentive to my particular requests and took the stress out of the situation of replacing my broken phone. He was thorough in all aspects. An amazing representative of Cellular Sales.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 87 Gold Star Blvd, Worcester, MA 01606.
What are the Verizon store's operating hours?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which wireless brands does the Verizon store carry?
The store carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus brands.
Can I pick up or order devices for curbside pickup at the Verizon store?
Yes, the store offers both in-store pickup and curbside pickup services.
What types of products and services does the Verizon store offer?
They offer smartphones, tablets, prepaid plans, connected devices, mobile hotspots, wireless plans, Hum smart car services, home phone and internet, and Fios home internet.
Can I pay my Verizon bill at the Gold Star Blvd location?
Yes, you can pay your bill in-store at the Verizon store.
How can I contact the Verizon store for appointments or inquiries?
You can call the store at +1 774-243-6334 or email CustomerService@cellularsales.com.
Are there popular places nearby where I can grab a meal after visiting Verizon?
Yes, nearby dining options include Tropical Smoothie Cafe, Chick-fil-A, Honey Dew Donuts, Kelly's Roast Beef, and Jersey Mike's Subs.
Is there a place nearby where I can get my car rented or serviced while visiting Verizon?
Yes, Budget Rent A Car and Enterprise Rent-A-Car are nearby for rentals, and automotive services are available at Jamal Harr Worcester, Patrick Mazda, and Harr Toyota.
What nearby public services or organizations are close to the Verizon store?
Nearby public service and community organizations include the Young Alumnae Association: Girl Scouts of Central/Western Massachusetts and Temple Linh Son Buddhist Temple.