VCA Abbott Animal Hospital

4.5
555 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Abbott Animal Hospital
21 East Mountain Street, Worcester, MA
01606, United States

Hours

Reviews

4.5
555 reviews
5 stars
405
4 stars
88
3 stars
21
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their kindness and compassion during difficult times, especially during euthanasia procedures.

Knowledgeable Staff

Many reviews highlighted the expertise and thoroughness of the veterinarians and staff, who provided detailed explanations and care for various pets.

Pricing Concerns

Several customers expressed dissatisfaction with the rising costs of services, feeling that prices were becoming unreasonable compared to other veterinary clinics.

Customer Service

The majority of feedback noted excellent customer service, with staff being friendly, accommodating, and attentive to both pets and their owners.

Facility Cleanliness

Customers appreciated the clean and well-maintained facilities, contributing to a positive overall experience.
  • AM
    Anne Moylan
    Dec 3, 2025
    5.0
    Mia and Dr Ciminello were so kind when putting our cat to sleep. They made it a little easier. I would recommend them. I was happy they could take care of him that day. I couldn't bring him home to suffer.
  • SF
    Sageduo FA
    Nov 24, 2025
    5.0
    We recently brought our pet sun conure in due to injuries suffered from aging (21+ years). Both Dr. Ciminello and Tracy were incredibly compassionate and understanding of our concern in not letting him endure prolonged suffering. They explained the process of euthanasia simply while giving us time with him as they prepared the necessary procedure. Our bird passed peacefully in our arms and was returned to us in a container suitable for burial. We received a sympathy card from Dr. Ciminello a few days later. We can't say enough about this experience and the comfort these professionals provided us during this most difficult time. We are truly grateful to Dr. Ciminello and Tracy for their kindness and support.
  • IF
    IM FR
    Nov 7, 2025
    5.0
    Insightful, caring, resolution-driven
  • MG
    Masha G
    Nov 4, 2025
    5.0
    Incredible customer service and down to earth friendly staff. Very knowledgeable and fair with their pricing.
  • DP
    D P
    Oct 29, 2025
    5.0
    Everyone there was very compassionate when I had to put my boy (cat) down. They stayed beyond closing. I still miss him. Our pets are family!

Frequently Asked Questions About VCA Abbott Animal Hospital

What are the regular operating hours of VCA Abbott Animal Hospital?

VCA Abbott Animal Hospital is open Monday through Thursday from 7:45 AM to 8:00 PM, Friday from 7:45 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 9:00 AM to 2:00 PM.

Does VCA Abbott Animal Hospital offer any special clinic hours?

Yes, the Preventative Care Clinic operates by appointment on Tuesdays from 1:00 PM to 5:00 PM and Fridays from 9:00 AM to 1:30 PM, with vaccines available at 50% off with a paid exam.