Certified by VCA Abbott Animal Hospital • Mar 01, 2026
Reviews
4.5
557 reviews
5 stars
406
4 stars
89
3 stars
21
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Customers consistently praised the staff for their compassion and understanding during difficult times, especially during euthanasia and end-of-life care.
Knowledgeable Staff
Many reviews highlighted the expertise and thoroughness of the veterinarians and staff, who provided detailed explanations and treatment options.
Pricing Concerns
Several customers expressed dissatisfaction with the rising costs of services, feeling that prices were becoming unreasonable compared to other veterinary clinics.
Customer Service
The majority of feedback indicated that the staff were friendly, accommodating, and provided excellent customer service, although some noted issues with front desk interactions.
Urgent Care Availability
Customers appreciated the ability to get same-day appointments and the clinic's responsiveness to urgent care needs.
JE
Jamie Eichelberger
Jan 24, 2026
4.0
My dogs ear infections.
AD
Amanda Duffy
Jan 14, 2026
5.0
Dr. Furst has made such a difference in our dogs King and Jax’s life this past year and she deserves recognition! In June my chihuahua Jax was very sick, I brought him to VCA and Dr. Furst figured out he has diabetes and saved his life by sending us to Tufts. 7 months later and Jax is thriving, playing, eating well and living his happy life. I appreciate her sincerity during that time as I struggled to hear the diagnosis. She was so patient and understanding and supportive. Last month, our older dog King pulled something in his knee and had trouble walking. Once again, Dr. Furst helped us and provided him the best care and suggestions so we could pick a treatment path moving forward. Due to her support and guidance King is now walking normal, plays and sometimes runs. The supplements, food and pain meds have made such a huge difference in his life. I cannot thank Dr. Furst enough for her care, patience and support with both of our fur babies. She is a fantastic addition to the VCA team.
AM
Anne Moylan
Dec 3, 2025
5.0
Mia and Dr Ciminello were so kind when putting our cat to sleep. They made it a little easier. I would recommend them. I was happy they could take care of him that day. I couldn't bring him home to suffer.
SF
Sageduo FA
Nov 24, 2025
5.0
We recently brought our pet sun conure in due to injuries suffered from aging (21+ years). Both Dr. Ciminello and Tracy were incredibly compassionate and understanding of our concern in not letting him endure prolonged suffering. They explained the process of euthanasia simply while giving us time with him as they prepared the necessary procedure. Our bird passed peacefully in our arms and was returned to us in a container suitable for burial. We received a sympathy card from Dr. Ciminello a few days later. We can't say enough about this experience and the comfort these professionals provided us during this most difficult time. We are truly grateful to Dr. Ciminello and Tracy for their kindness and support.
Frequently Asked Questions About VCA Abbott Animal Hospital
What are the regular operating hours of VCA Abbott Animal Hospital?
VCA Abbott Animal Hospital is open Monday through Thursday from 7:45 AM to 8:00 PM, Friday from 7:45 AM to 6:00 PM, Saturday from 8:00 AM to 3:00 PM, and Sunday from 9:00 AM to 2:00 PM.
Does VCA Abbott Animal Hospital offer any special clinic hours?
Yes, the Preventative Care Clinic operates by appointment on Tuesdays from 1:00 PM to 5:00 PM and Fridays from 9:00 AM to 1:30 PM, with vaccines available at 50% off with a paid exam.
What type of veterinary services does VCA Abbott Animal Hospital provide?
They offer a wide range of services including advanced care, allergy relief, diabetes treatment for canine and feline, diagnostics, diet and nutrition, flea and tick control, general and preventive care, physical exams, senior pet wellness, spay and neuter, vaccines, and weight loss programs.
Where is VCA Abbott Animal Hospital located?
The hospital is located at 21 East Mountain Street, Worcester, MA 01606, USA.
How can I contact VCA Abbott Animal Hospital?
You can reach them by phone at +1 508-853-3350 or +1 508-436-6845.
Are there any promotions for new clients at VCA Abbott Animal Hospital?
Yes, new clients can click a link on their website to get a coupon for a free first exam.
What health and safety protocols are in place at VCA Abbott Animal Hospital?
They have health and safety protocols based on healthcare best practices and comply with state and local guidance and regulations.
Which nearby pet services could I visit along with VCA Abbott Animal Hospital?
Nearby you can find VCA Animal Hospital offering pet sitting services, and Waggerz' Lounge which provides pet sitting and grooming services, so you could conveniently use these for pet care needs before or after your veterinary visit.
Are there any nearby dining options to try before or after visiting VCA Abbott Animal Hospital?
Yes, you can visit Bushel and Peck Summit, a sandwich shop and delicatessen, Bennie's Bar & Grille which offers American restaurant and bar services, or Jimmy's Pizza for a casual meal near the hospital.
What other services and stores are nearby that might be useful during a visit to VCA Abbott Animal Hospital?
Nearby services include AAA Driving Schools for driver's education, Verizon Authorized Retailer for mobile phone needs, and real estate agents like Amy Bisson and Gina Lewis Realty, offering a variety of other professional services in the area.
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Certified March 01, 2026Yext Knowledge Graph
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