Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 360 Cambridge Rd in Woburn, MA 01801
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
421 reviews
5 stars
392
4 stars
10
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with many specific mentions of employees like Ricky, Shane, and Dennis.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and data transfers, making the process smooth for customers.
Positive Experiences
Overall, customers reported positive experiences, with several stating they would recommend the store to others due to the excellent service received.
Mixed Reviews
A few customers expressed dissatisfaction, citing issues with specific employees or the store's affiliation with a reseller, indicating some inconsistency in service.
- JDJoe Daly2 days ago5.0Ricardo was the man. He was so knowledgeable and really helped me out trying to move my wife’s line to our new plan. He was the only guy in the place and has handling 6-7 customers with ease. A true master of his domain. This guy better move up the ranks. He made my experience enjoyable
- PMPatty MankoDec 27, 20255.0Ricky was very knowledgeable and efficient in helping me to upgrade my phone and watch.
- MBMaria BarbosaDec 17, 20255.0As a first-time Verizon customer, the process was easy and the service has been reliable. Customer support was helpful, and I’m happy with my decision so far. Jardel Mendes is amazing, made the whole process so easy!!!
- TNTaylor NurseDec 15, 20255.0I’m honestly not one to ever leave reviews- but Shane made the horrible experience of getting a new phone not so horrible!! Honest and genuine!
- JKJeanette KolodziejDec 13, 20255.0Ricky was very helpful in answering all my questions and upgrading my phone! Excellent multitasking and customer service.
Frequently Asked Questions About Verizon
What brands of mobile phones and accessories does Verizon Woburn offer?
Verizon Woburn offers popular brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 360 Cambridge Rd in Woburn, MA?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon Woburn store offer in-store pickup service?
Yes, the Verizon Woburn store offers in-store pickup service for customer convenience.
What types of payment does Verizon at 360 Cambridge Rd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Is the Verizon Woburn store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Can I visit Verizon Woburn for mobile, home phone, and internet services?
Yes, the store provides wireless service, mobile service, home phone service, home internet, and Fios Home Internet.
Are there any nearby dining options close to Verizon Woburn?
Nearby dining options include Bear Rock Cafe, The Local, Masa Southwest Bar and Grill, Masa Woburn bar, and Market Cocina restaurant, perfect for meals before or after your visit.
What nearby wellness and spa services are available near Verizon Woburn?
You can visit The Covery Wellness Spa, gohspa day spa, Elements Massage, and Fantastic Sams hair salon nearby for health and beauty services.
Are there any nearby fitness or recreational facilities close to Verizon Woburn?
Yes, nearby options include Best Fitness gym, Orangetheory Fitness boot camp, Launch Trampoline Park, and Launch Woburn arcade and laser tag centers for sports and recreation.
Does the Verizon Woburn store have an online presence for more information?
Yes, you can visit their website at http://www.russellcellular.com/ and their Facebook page at https://www.facebook.com/2301145116568322 for updates and details.