Business Details
318b Montvale Ave, Woburn, MA
01801, United States
Certified by Verizon • Feb 22, 2026
(781) 281-6859
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/woburn-2-ma-app
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 318 Montvale Ave in Woburn, MA 01801
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
406 reviews
5 stars
375
4 stars
7
3 stars1
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, often going above and beyond to assist with their needs.
Efficiency
Many reviews highlighted the quick and efficient service provided by employees, making the process of upgrading or replacing phones smooth and hassle-free.
Professionalism
The staff demonstrated a high level of professionalism, with multiple customers noting their patience and ability to handle multiple tasks simultaneously.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding long wait times and unhelpful service from specific employees.
- CMConstance MahoneyFeb 11, 20265.0Shane was extremely helpful with my new phone set up!
- LLlfd47lfdFeb 1, 20265.0Representative was friendly and replaced my screen protector with no problems.
- MTMarc TierneyJan 25, 20265.0I had an awesome experience today. My Galaxy S24 would not power up. The gentleman in your store (too distressed to remember his name...sorry) was awesome. He sent to another store to get me a phone to replace mine and got it all set up using some tricks on my old phone. It took a while but there was lots to do. It was also in the middle of a bad snow storm and I was traveling out of state and had EVERYTHING stored in that phone, directions, reservations etc. He literally pulled my arse out of the fire....or snow storm.
- AMAmanda MeunierJan 23, 20265.0Ricardo was super helpful and knowledgeable. He was able to help several different people at once without missing a beat. Very professional and efficient!
- MRmohak rautJan 19, 20265.0Excellent Experience at Verizon Woburn (Montvale Ave) We had an outstanding experience at the Verizon store in Woburn on Montvale Ave. Ricky, the store manager, was absolutely amazing. He helped us switch to Verizon smoothly and truly went above and beyond to make sure everything was set up perfectly and all our questions were answered. Ricky was knowledgeable, patient, and genuinely cared about making the process easy and stress free. The rest of the staff was also very friendly, professional, and helpful, which made the entire visit a great experience. Highly recommend this store if you’re looking for excellent customer service and a smooth transition to Verizon!
Frequently Asked Questions About Verizon
What is Russell Cellular and what services does it offer?
Russell Cellular is an independently owned Verizon Authorized Retailer at 318b Montvale Ave, Woburn, MA offering the latest mobile phone technology and related services.
What brands of mobile phones and accessories are available at Russell Cellular?
The store offers products from Verizon, Samsung, Google, Apple, Motorola, LG, and Russell Cellular.
What are the store hours for Russell Cellular in Woburn?
The store is open from 10:00 AM to 6:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sundays.
Does Russell Cellular provide in-store pickup for orders?
Yes, Russell Cellular offers in-store pickup service for customers.
Can customers pay with credit cards at Russell Cellular?
Yes, the store accepts American Express, Discover, Mastercard, Visa, and also cash payments.
Where can I find Russell Cellular online?
You can visit their official website at http://www.russellcellular.com/ or their Facebook page at https://www.facebook.com/2015702351998101.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
What nearby restaurants can I visit before or after shopping at Russell Cellular?
Nearby dining options include Polcari's Restaurant (Italian and pizza), Wendy's (fast food burgers), Bickford's Family Restaurants (breakfast and brunch), and Sam Walker's American Tavern.
Are there any nearby gas stations near Russell Cellular for convenience?
Yes, nearby gas stations include Speedway, bp America, Montvale Gulf, and Gulf Express, offering fuel and convenience store services.
What local services are available around Russell Cellular for automotive and maintenance needs?
Close by, you can find Valvoline Instant Oil Change, Montvale Auto Care, Riverside Car Care for automotive repair and maintenance, and U-Haul Neighborhood Dealer for truck rentals.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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