Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 318 Montvale Ave in Woburn, MA 01801
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
388 reviews
5 stars
359
4 stars
7
3 stars1
2 stars3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ricky, Dennis, Ana, and Shane.
Efficiency
Customers frequently noted the quick and efficient service they received, with many stating that their transactions were handled smoothly and promptly.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling complex issues and providing thorough explanations.
Problem Solving
Employees were commended for their ability to resolve issues effectively, often going above and beyond to ensure customer satisfaction.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions about their purchases.
- CCCFP2 days ago5.0Very pleasant experience
- AHAndrew HackettNov 12, 20251.0Worst experience in a long time
- CCcwNov 1, 20252.0Fabrici was great. The only problem was that was just him for 4 costumer waiting
- AGAndrew GaliciaOct 29, 20255.0She was an amazing help and very informative and kind
- KMK MOct 21, 20255.0Ricardo is legit the nicest person and helpful of course. the world would be a better place with more ppl like Ricardo
Frequently Asked Questions About Verizon
What is Russell Cellular and what services does it offer?
Russell Cellular is an independently owned Verizon Authorized Retailer at 318b Montvale Ave, Woburn, MA offering the latest mobile phone technology and related services.
What brands of mobile phones and accessories are available at Russell Cellular?
The store offers products from Verizon, Samsung, Google, Apple, Motorola, LG, and Russell Cellular.
What are the store hours for Russell Cellular in Woburn?
The store is open from 10:00 AM to 6:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sundays.
Does Russell Cellular provide in-store pickup for orders?
Yes, Russell Cellular offers in-store pickup service for customers.
Can customers pay with credit cards at Russell Cellular?
Yes, the store accepts American Express, Discover, Mastercard, Visa, and also cash payments.
Where can I find Russell Cellular online?
You can visit their official website at http://www.russellcellular.com/ or their Facebook page at https://www.facebook.com/2015702351998101.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
What nearby restaurants can I visit before or after shopping at Russell Cellular?
Nearby dining options include Polcari's Restaurant (Italian and pizza), Wendy's (fast food burgers), Bickford's Family Restaurants (breakfast and brunch), and Sam Walker's American Tavern.
Are there any nearby gas stations near Russell Cellular for convenience?
Yes, nearby gas stations include Speedway, bp America, Montvale Gulf, and Gulf Express, offering fuel and convenience store services.
What local services are available around Russell Cellular for automotive and maintenance needs?
Close by, you can find Valvoline Instant Oil Change, Montvale Auto Care, Riverside Car Care for automotive repair and maintenance, and U-Haul Neighborhood Dealer for truck rentals.