Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 251 Main St in Wilmington, MA 01887
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
518 reviews
5 stars
479
4 stars
21
3 stars3
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Malik, Jose, and Carlos.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast processing times for phone upgrades and account setups.
Professionalism
The staff demonstrated a high level of professionalism, with multiple customers commenting on their patience and thoroughness in addressing questions and concerns.
Product Knowledge
Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions regarding their purchases.
Positive Experiences
Overall, customers reported very positive experiences at the store, often recommending it to others and expressing satisfaction with their purchases.
- JMJo Mullaney3 days ago5.0Malik was extraordinary. He was beyond helpful. His determination and exceptional manner was greatly appreciated. He is by far a model employee. I truly thank him for his help.
- KSKasey SwensonOct 21, 20255.0Jessica helped me with my new phone. She was awesome! She said she was new but never would have known. 100/10 for Jessica!!
- BBBrianna BurgosOct 19, 20255.0Worked with Carlos in person and he helped me with absolutely everything! 10/10 would recommend this spot!
- MCMike CabralOct 16, 20255.0Went to the Verizon store in Wilmington, Massachusetts with my wife to get new I-Phone 17’s. The guys were friendly, knowledgeable and professional. They were great and extremely helpful!
- DRDavid RussellOct 6, 20255.0Work with Carlos was a fantastic experience help me out with everything I needed definitely come back
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is an independently owned Verizon Authorized Retailer located at 251 Main St, Wilmington, MA 01887.
What brands does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
What are the store hours for Russell Cellular in Wilmington, MA?
The store is open every day from 10:00 AM to 6:00 PM.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Does Russell Cellular in Wilmington offer in-store pickup?
Yes, in-store pickup is available at this location.
What types of products and services are available at Russell Cellular?
They offer cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless service, home phone service, home internet including Fios Home Internet.
Is Russell Cellular wheelchair accessible and do they require appointments?
Yes, the store has a wheelchair accessible entrance and does not require appointments for visits.
What are some nearby places where I can grab food or a coffee before or after shopping at Russell Cellular?
Nearby you can visit Kendra & Anthony’s Pizza for pizza, Starbucks for coffee, Diablos Sports Bar & Grill for drinks, Casa Blanca Mexican Restaurant for TexMex, or Pie Me Over for desserts.
Where can I find banking services near Russell Cellular?
People’s United Bank, M&T Bank, and Santander Bank ATM are nearby for your banking needs.
Are there any nearby shops or services to visit while at Russell Cellular?
Yes, nearby shops and services include GNC for health supplements, Game Stop for video games, LT Spa and Nails for beauty treatments, and UPS Access Point location for shipping and courier services.