Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 251 Main St in Wilmington, MA 01887
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
521 reviews
5 stars
482
4 stars
21
3 stars3
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Malik, Jose, and Pablo.
Efficiency
Many reviews highlighted the quick and efficient service provided, making the process of upgrading or purchasing phones smooth and easy.
Professionalism
The staff demonstrated professionalism and patience, effectively handling multiple customers and complex situations.
Mixed Experiences
A few customers reported dissatisfaction with additional service fees and issues outside of phone purchases, suggesting a need for clearer communication regarding charges.
- MJMelissa JeffreyJan 3, 20265.0Malik was amazing! He was efficient, friendly, super helpful, and worked with us to get the best cost efficient plan for our family! I highly recommend the Wilmington Verizon!
- SBStephanie BerdejoDec 21, 20255.0Highly recommend, always helpful
- RAR ANov 28, 20255.0Malik was very helpful. He's extremely knowledgeable about the deals and explained my options. I greatly appreciate his time.
- JMJo MullaneyNov 20, 20255.0Malik was extraordinary. He was beyond helpful. His determination and exceptional manner was greatly appreciated. He is by far a model employee. I truly thank him for his help.
- KSKasey SwensonOct 21, 20255.0Jessica helped me with my new phone. She was awesome! She said she was new but never would have known. 100/10 for Jessica!!
Frequently Asked Questions About Verizon
What is Russell Cellular and where is it located?
Russell Cellular is an independently owned Verizon Authorized Retailer located at 251 Main St, Wilmington, MA 01887.
What brands does Russell Cellular offer?
Russell Cellular offers Verizon, Samsung, Google, Apple, Motorola, and LG products.
What are the store hours for Russell Cellular in Wilmington, MA?
The store is open every day from 10:00 AM to 6:00 PM.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
Does Russell Cellular in Wilmington offer in-store pickup?
Yes, in-store pickup is available at this location.
What types of products and services are available at Russell Cellular?
They offer cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless service, home phone service, home internet including Fios Home Internet.
Is Russell Cellular wheelchair accessible and do they require appointments?
Yes, the store has a wheelchair accessible entrance and does not require appointments for visits.
What are some nearby places where I can grab food or a coffee before or after shopping at Russell Cellular?
Nearby you can visit Kendra & Anthony’s Pizza for pizza, Starbucks for coffee, Diablos Sports Bar & Grill for drinks, Casa Blanca Mexican Restaurant for TexMex, or Pie Me Over for desserts.
Where can I find banking services near Russell Cellular?
People’s United Bank, M&T Bank, and Santander Bank ATM are nearby for your banking needs.
Are there any nearby shops or services to visit while at Russell Cellular?
Yes, nearby shops and services include GNC for health supplements, Game Stop for video games, LT Spa and Nails for beauty treatments, and UPS Access Point location for shipping and courier services.