Business Details
4 Cornerstone Sq, Westford, MA
01886, United States
Certified by Verizon • Feb 22, 2026
(978) 392-3600
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/westford-ma-app
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4 Cornerstone Square in Westford, MA 01886
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.1
438 reviews
5 stars
315
4 stars
27
3 stars5
2 stars
8
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for poor service and lack of knowledge.
Staff Knowledge
Several customers highlighted knowledgeable staff members like Moe, Nick, and Alvaro, who provided excellent assistance, while others reported staff being uninformed.
Long Wait Times
Many customers experienced long wait times, with some reporting waits of over 20 minutes without acknowledgment from staff.
Store Practices
Concerns were raised about the store's practices, including hidden fees and issues with equipment returns, leading to dissatisfaction among customers.
Store Environment
The store's physical condition and atmosphere received negative feedback, with comments about it being dirty and unwelcoming.
- AIAllison IversFeb 19, 20265.0I had a wonderful experience with Chris! I stopped in and he was able to help and explain how to set up my Wi-Fi router for my new business. Highly recommend, thank you Chris!
- NANadiele de AndréaFeb 7, 20261.0My husband just left the store and was treated very badly. The employee was a jerk. You should train your employees better.
- WWwydbFeb 1, 20261.0i was going to this store as an att customer transfering a paid off phone to verizon upon their current promotions there is no trade in require to get full value towards the new 17 pro max, this phone tried to steal my old 15 pro max! brought the trade in to a corporate location and they couldn't believe this store tried to steal my phone!
- THTristan Hugo-WebbJan 22, 20265.0I went into the Westford store to ask some questions and was helped by a Verizon colleague called Mari, she was super helpful and spoke to me honestly and walked me through different options. I walked away feeling a lot more informed and able to make the right decision for me.
Frequently Asked Questions About Verizon
What is Russell Cellular's relationship with Verizon?
Russell Cellular is an independently owned and operated Verizon Authorized Retailer.
Where is the Russell Cellular Verizon store located in Westford, MA?
The store is located at 4 Cornerstone Sq, Unit E1, Westford, MA 01886.
What brands of mobile devices does Russell Cellular offer?
They offer Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG devices.
What are the store hours for Russell Cellular in Westford, MA?
Open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at Russell Cellular?
Yes, in-store pickup is available.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances.
Which nearby places can I visit for food before or after shopping at Russell Cellular?
You can visit Panera Bread, Burtons Grill & Bar, Dunkin', or Evviva Trattoria for coffee, meals, or snacks near Russell Cellular.
What nearby stores can I visit for additional shopping after visiting Russell Cellular?
Nearby you can shop at Market Basket supermarket, Cornerstone Square shopping center, GNC health market, and various other retail stores.
If I am traveling to Russell Cellular, what nearby gas stations are available for fueling?
Several gas stations close to Russell Cellular include Exxon & Mobil Stations, Mobil, Alltown, VERС Westford Gulf, Haffner’s Gas Station, and Cumberland Farms.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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