Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.
Professional Staff
The veterinarians and support staff are frequently described as knowledgeable, friendly, and attentive to both pets and their owners.
Mixed Reception Experience
While many reviews highlight positive interactions with staff, some customers reported issues with receptionists and appointment scheduling, leading to frustration.
High Costs
Several reviews noted that the services are on the expensive side, with some customers feeling that they were upsold on unnecessary tests.
Clean Facility
The clinic is consistently described as clean and well-maintained, contributing to a positive experience for both pets and their owners.
JW
Jon Williams
1 day ago
1.0
Understand who these people are..
If you are looking for a veterinarian who can see your pet when it's sick or injured this facility is not that! This is an appointment only service, and they're very expensive.
GW
Gypsy Witch
4 days ago
5.0
This place is outstanding! I’ve been going here for 10 + years and the last five years have been exceptionally great. Dr Rapa is like family and so is the staff. The way they care for my dog is so special and I don’t know what I would do without them. My dog is my everything and any emergency I have they take him right in and care for him. They have been amazing when I had to put down my female cat. They are so warm and loving, and they do anything they can to help me with my animals. I highly recommend them, especially Dr. Rapa.
RR
r3medy0f
Oct 8, 2025
5.0
This is unquestionably the best vets office I've ever had the pleasure of having a dog in 10/10 your in the best care here
LP
L Porter
Oct 2, 2025
5.0
I want to publicly thank Dr. Vieira and her amazing team for taking such great care of my sweet boy Nacho who recently completed his heartworm treatments. I had comfort knowing he was in good hands during this long, difficult process and I am grateful. Thank you all! Sincerely, Leah Porter
ST
Susan Timm
Sep 18, 2025
1.0
I was ten minutes late for my dog's yearly checkup and the desk person said I was too late and I'd have to reschedule.
The place was empty. We're long time clients. I'm flabbergasted that this is the policy. I waited weeks for the appointment. And the vet did not even step out, but rather had the staff tell me and my dog to go home and reschedule. Not cool. Not acceptable.
Frequently Asked Questions About VCA Montgomery Road Animal Hospital
What are the operating hours of VCA Montgomery Road Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Where is VCA Montgomery Road Animal Hospital located?
It is located at 207 Montgomery Road, Westfield, MA 01085, USA.
What types of veterinary services does VCA Montgomery Road Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Does VCA Montgomery Road Animal Hospital offer any promotions for new clients?
Yes, new clients can get a free first exam by using the coupon available on their website.
What affiliations does VCA Montgomery Road Animal Hospital have?
The hospital is accredited by the American Animal Hospital Association (AAHA).
How can I contact VCA Montgomery Road Animal Hospital?
You can call the local phone number at +1 413-568-1745 or the main phone at +1 413-729-0781.
What safety protocols are in place at VCA Montgomery Road Animal Hospital?
The hospital follows health and safety protocols based on healthcare best practices and local and state regulations.
Which nearby places of interest can customers visit before or after their appointment at VCA Montgomery Road Animal Hospital?
Customers can visit Westfield Warriors Field Hockey for sports activities, Westfield High School in the area, or shop at J J's Variety grocery store nearby.
Are there other veterinary services close to VCA Montgomery Road Animal Hospital?
Yes, Radiocat and VCA Animal Hospital are nearby veterinary service providers where customers can find additional pet care options.
How might a customer using public transit find their way to VCA Montgomery Road Animal Hospital and explore the neighborhood?
While specific transit stations are not listed, customers can visit nearby community centers like Troop 821 of Westfield or recreational spots such as Westfield Sportsmen Club for additional activities after their visit.