VCA Montgomery Road Animal Hospital

4.4
342 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Montgomery Road Animal Hospital
207 Montgomery Road, Westfield, MA
01085, United States

Hours

Reviews

4.4
297 reviews
5 stars
218
4 stars
36
3 stars
7
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.

Professional Staff

The veterinarians and support staff are frequently described as knowledgeable, friendly, and attentive to both pets and their owners.

Mixed Reception Experience

While many reviews highlight positive interactions with staff, some customers reported issues with receptionists and appointment scheduling, leading to frustration.

High Costs

Several reviews noted that the services are on the expensive side, with some customers feeling that they were upsold on unnecessary tests.

Clean Facility

The clinic is consistently described as clean and well-maintained, contributing to a positive experience for both pets and their owners.
  • JW
    Jon Williams
    1 day ago
    1.0
    Understand who these people are.. If you are looking for a veterinarian who can see your pet when it's sick or injured this facility is not that! This is an appointment only service, and they're very expensive.
  • GW
    Gypsy Witch
    4 days ago
    5.0
    This place is outstanding! I’ve been going here for 10 + years and the last five years have been exceptionally great. Dr Rapa is like family and so is the staff. The way they care for my dog is so special and I don’t know what I would do without them. My dog is my everything and any emergency I have they take him right in and care for him. They have been amazing when I had to put down my female cat. They are so warm and loving, and they do anything they can to help me with my animals. I highly recommend them, especially Dr. Rapa.
  • RR
    r3medy0f
    Oct 8, 2025
    5.0
    This is unquestionably the best vets office I've ever had the pleasure of having a dog in 10/10 your in the best care here
  • LP
    L Porter
    Oct 2, 2025
    5.0
    I want to publicly thank Dr. Vieira and her amazing team for taking such great care of my sweet boy Nacho who recently completed his heartworm treatments. I had comfort knowing he was in good hands during this long, difficult process and I am grateful. Thank you all! Sincerely, Leah Porter
  • ST
    Susan Timm
    Sep 18, 2025
    1.0
    I was ten minutes late for my dog's yearly checkup and the desk person said I was too late and I'd have to reschedule. The place was empty. We're long time clients. I'm flabbergasted that this is the policy. I waited weeks for the appointment. And the vet did not even step out, but rather had the staff tell me and my dog to go home and reschedule. Not cool. Not acceptable.

Frequently Asked Questions About VCA Montgomery Road Animal Hospital

What are the operating hours of VCA Montgomery Road Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.

Where is VCA Montgomery Road Animal Hospital located?

It is located at 207 Montgomery Road, Westfield, MA 01085, USA.