Many customers praised the staff for their empathy and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Friendly Staff
The majority of reviews highlighted the friendliness and helpfulness of the staff, making customers feel welcomed and valued.
High Costs
Several reviews mentioned the high prices for services, with some customers feeling that the costs were unjustified or excessive.
Inconsistent Service
There were complaints about inconsistent service, including issues with appointment scheduling, follow-ups, and communication regarding treatment plans.
Quality of Care
While many customers appreciated the quality of care provided, some expressed concerns about the competency of the veterinary staff and the thoroughness of examinations.
EA
Ernie Austin
Oct 23, 2025
5.0
They just care about your concerns and animals as it were their own.
SJ
Steven Johnson
Oct 4, 2025
5.0
The whole group of staff was great! Went out of there way to decorate for Halloween.
It was a very sad day for me since I put my 20 yr old cat to sleep. The veterinarian and assistant helped me through the process. Many thanks.
EP
Eddy Provost
Aug 30, 2025
5.0
We had a vet technician appointment, and we really appreciated the great care they afforded our dog Stella
LN
LYNN Nieber
Aug 9, 2025
5.0
Kinda pricey but we'll worth I the ladies there are friendly and care for our fur babies
Frequently Asked Questions About VCA Wickaboag Animal Hospital
What is the address of VCA Wickaboag Animal Hospital?
The hospital is located at 138 West Main Street, West Brookfield, MA 01585, USA.
What are the regular hours of operation for VCA Wickaboag Animal Hospital?
The hospital is open Monday 8 AM to 8 PM, Tuesday to Wednesday 8 AM to 5 PM, Thursday 8 AM to 8 PM, Friday 8 AM to 5 PM, Saturday 8 AM to 4 PM, and closed on Sunday. It also opens every other Saturday from 7:30 AM to 4:00 PM.
Does VCA Wickaboag Animal Hospital offer a free exam for new clients?
Yes, new clients can click for a Free First Exam coupon available on their website.
What types of animals does VCA Wickaboag Animal Hospital treat?
They provide care for aviaries, cats, dogs, exotic pets, pocket pets, pot-bellied pigs, and reptiles.
Is VCA Wickaboag Animal Hospital accredited by any associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
What veterinary services are available at VCA Wickaboag Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, disease treatment, flea & tick control, general and preventive care, internal medicine, pet wellness exams, physical exams, spay & neuter, vaccinations, weight loss programs, and more.
What other health-related services are available near VCA Wickaboag Animal Hospital?
Nearby health services include Wickaboag Family Chiropractic and physical therapy centers like Bay State Physical Therapy and Comprehensive Physical Therapy.
Are there dining options near VCA Wickaboag Animal Hospital for pet owners?
Yes, nearby dining options include Subway, Hunan Garden, and Wok Inn, perfect for grabbing a meal before or after your visit.
What recreational spots are close to VCA Wickaboag Animal Hospital?
Lake Wickaboag and Wickaboag Pond are nearby recreational spots where you can enjoy outdoor activities along with your pet.
How can pet owners contact VCA Wickaboag Animal Hospital for appointments or inquiries?
You can reach them at the local phone number +1 508-867-9894 or visit their website at https://vcahospitals.com/wickaboag.