Geek Squad

3.1
30 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
550 Arsenal St, Watertown, MA
02472, United States

Hours

Reviews

3.1
30 reviews
5 stars
11
4 stars
3
3 stars
4
2 stars
2
1 star
10
  • TB
    Theodore Baines
    2 days ago
    1.0
    Kept me on hold for a half hour never answered my question and when I showed up there they said “sorry we’re all booked up with appointments today you’ll have to schedule one” as if I didn’t spent the last half hour on hold trying to do just that.
  • HK
    hewt kidu
    Nov 15, 2025
    1.0
    I am writing to express my dissatisfaction and disappointment with the recent computer repair service for my computer, which was dropped off at Geek location 550 Arsenal St, Ste 2, Watertown, MA 02472, My computer was experiencing occasional glitches, but otherwise it seems to be working normally. The next day when I picked up it after the technician attempted to fix it, the issue has become worse and the computer totally damage. The technician did not provide a clear explanation, or offer advice on how to prevent future problems.I paid $ 179.99 to damage my computer that is unjustified. I am not recommended this place, I experience the worst customer service
  • AZ
    Alan zheng
    Nov 8, 2025
    1.0
    Horrible service
  • AS
    Alexey Stepanov
    May 2, 2019
    5.0
    Awesome job

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Watertown, MA offer?

Geek Squad provides tech repair, setup, and support services for various electronic devices. You can schedule service either in store or online.

Where is Geek Squad located in Watertown, MA?

Geek Squad is located at 550 Arsenal St, Ste 2, Watertown, MA 02472, USA.