Business Details
About
Cell Phone Store
TCC Ware, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 350 Palmer Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
637 reviews
5 stars
614
4 stars7
3 stars4
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Justin and Ben, for their helpfulness, knowledge, and friendly demeanor.
Efficiency
Many reviews highlighted the quick and efficient service provided, with staff managing to resolve issues and complete transactions in a timely manner.
Knowledgeability
Staff members were frequently noted for their expertise and ability to explain technical details clearly to customers.
Positive Experiences
The majority of customers reported positive experiences, often expressing a desire to return to the store for future needs.
Teamwork
Customers appreciated the collaborative efforts of the staff, noting how well they worked together to assist customers.
- BRbrianna roberts3 days ago1.0Two days in a row ben has been very rude and lazy. first day he kept telling us our phones weren’t there but they were! next day he told us to come back in an hour so we did then continued to tell us he still wasn’t ready and hadn’t done inventory even though it was 5 pm. lastly we called and he hung up on us because we got frustrated that we’ve waited two days for a phone that was in the back the whole time! worst service i have ever received.
- ZLZoe L6 days ago5.0Ben helped me switch carriers and with him, the process was quick and simple.
- ARAnthony RobidouxNov 8, 20255.0Ben was awesome!
- CDCheryl DesorcyOct 23, 20255.0Ben helped me out so much. He knew what he was doing. I was amazed by the experience I don’t get anyone else. He explained everything to me. He never left a detail out. I would anyone to go to Ben at Verizon. He is honest and straightforward.
- BGBrad GoodierOct 4, 20255.0Stopped by Verizon to get information on existing customer phone upgrades. Was taken care of by Justin who made sure our plan received the best promotion possible. One of the better experiences I have had in recent years as a customer, Justin is incredible to work with. He leaves no avenue unexplored and is one of the nicest people you will ever meet.
Frequently Asked Questions About Verizon
What products and services does Verizon at 350 Palmer Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid plans, bill payments, new lines, upgrades, device activation, and device financing.
What are the store hours for Verizon at 350 Palmer Rd in Ware, MA?
The store is open Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 6:00 PM and closed on Wednesdays and Sundays. Holiday hours vary, for example, on November 4, 2025, it opens at 11:00 AM and closes at 6:00 PM.
Does Verizon at 350 Palmer Rd offer in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
Can I schedule an appointment or manage my Verizon account online?
Yes, you can schedule appointments and manage your account using the My Verizon app or visit the online appointment scheduling page at https://www.tccrocks.com/appointments/.
What brands of devices are available at Verizon in Ware, MA?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon at 350 Palmer Rd support 5G service?
Yes, Verizon provides the latest devices with 5G network coverage for both consumers and businesses.
How does Verizon at 350 Palmer Rd support the local community?
Proceeds from every purchase at Verizon go directly toward doing good in the local community.
Are there other mobile phone stores near Verizon at 350 Palmer Rd?
Yes, nearby mobile phone stores include T-Mobile, AT&T Store, and another Verizon Authorized Retailer – TCC, providing additional options for telecommunications services and devices.
What nearby retail and shopping centers can I visit before or after stopping at Verizon?
Customers can visit nearby retail options such as Walmart Ware, Gibbs Crossing shopping center, Mattress Firm, and GameStop for various shopping needs.
Are there any recreational or outdoor areas near Verizon at 350 Palmer Rd?
Yes, the Mass Central Rail Trail is nearby, offering hiking, biking, and outdoor activities for visitors to enjoy before or after their visit to Verizon.