Verizon

Reviews

• MB

  Mary Butler

  1 day ago
  5.0
  Came into the store today with a concern about my bill.. Zijad & Axsel took care of me and reassured me everything is going to be fine. I got into a new iPhone 17 for free and my bill was lowered by 60$!!! This Verizon is great I highly recommend doing business here! Yay! Go Verizon!
• JL

  JL Salon By John Leyden

  5 days ago
  5.0
  I stopped in the store this week seeking business resolutions for my Salon in West Brookfield. The Staff Member who Assitsed me was Benjamin Rex. This young man was kind polite took the time to listen to my business needs as I have been so in happy with the over priced services from spectrum internet and mobile services. I Opted to take on 2 business phone lines as iPhone 17 and 2 mobile hot spots for my salon also a iPad and Apple Watch as well. Such a tremendous value for all the products and increased service. I can now offer my business guest wireless service with a secure network for my credit card processing as well. The professionalism and good candor, left me awe struck. I returned the following day I brought my entire family in so move 5 more phone lines iPhones 17 and picked up another iPad for my mother and an Apple Watch for and my 2 children. The bundles trade in and rebates provided again. This young man cannot find anywhere else! I’m so appreciative also I’m impressed by the value handed over to my family and business. Benjamin Rex thank you! I’ll definitely be talking to all my customers in the salon about the level of experience and excellence you have attained and provided to myself my family and my business!!! I applaud your efforts and service good sir!!!
• AH

  Anna Henderson

  6 days ago
  5.0
  Today I had an issue with my bill, and Ben could not have been more helpful! After an initial call to Ben about the discrepancy on my bill, he directed me to call customer service, explaining to me what he believed was the problem, and what to tell them. Although the customer service woman was also very nice, she wasn’t able to help me fully so she called Ben and we were on a three-way call. I listened as he really advocated for me the entire time on that call. Not backing down until finally, the issue was resolved, and the mistake was fixed. I was so grateful that he really pushed on my behalf! Thank you Ben! Anna Henderson
• GG

  Gavin Guyer

  Feb 16, 2026
  5.0
  Stopped in the other day to try and see what we could do for a new phone since last time we were at this location they helped out tremendously! Yet again another great experience! Axsel hooked me up and actually dropped my phone bill a little bit because of the old plan that I had. He updated it and saved me a couple bucks each month going forward. Actually drove the extra 20 min just to come to this location because the one on Boston Rd sucks! The guys at this store got it down. Thanks again!
• DG

  Dru Granger

  Feb 16, 2026
  5.0
  My husband and I worked with Ben at this location to upgrade and trade in devices. Ben was efficient, knowledgeable, and incredibly polite. We ran into issues with 1 phone which led us having to call customer service and be on hold for many hours. Through out this time Ben was helpful and pointed us in the correct directions dealing with the issue. Axel was also in the store at this time and the two were also very kind to our four year old. In summary my husband and I both were very happy with Ben’s professionalism, kindness, and we will be making sure to go to this store and Ben for anything we need in the future!

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