Business Details
117 Tower Road, Waltham, MA
02451, United States
Certified by Verizon • Feb 22, 2026
(781) 701-8198
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/ma/waltham/117-tower-road
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Waltham’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Waltham connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
334 reviews
5 stars
274
4 stars5
3 stars4
2 stars2
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting representatives like Amanda, Meline, and Brian.
Sales Experience
Several reviews noted positive experiences during phone upgrades and purchases, with staff taking time to explain options and assist with setups.
Negative Experiences
A significant number of reviews reported issues with misleading promotions, billing problems, and unprofessional behavior from staff, leading to frustration among customers.
Store Environment
While some customers appreciated the cleanliness and organization of the store, others mentioned uncomfortable seating and slow service.
- DJDonna JeffersFeb 10, 20265.0Tanaka spent literally hours with me and was a tremendous help. His professional, friendly manner and skills were exceptional and rarely found in retail stores. He solved a problem for me and I really appreciate his efforts.
- DHDonald HodgesJan 15, 20265.0Went in for a long time texting issue. Brian spent the time with suggestions and ending up finding something not on behind the scenes in the account. Highly recommend
- CLCarolyn LaRoseJan 11, 20265.0Joe was really helpful upgrading our phones. He explained our plan and options. The whole process was easy.
- MHMichael HJan 11, 20265.0Great service, Joe was very helpful and got us setup with our new phones
- JRJim RyanDec 24, 20255.0I spent 2 hours with sales rep Brian Santa Maria and I couldn't say enough good things about him and his way of handling our sale/purchase. Brian was incredibly patient, respectful, and knowledgable. In fact, he found a discount for me (since I'm a teacher) that helped offset our monthly bill so that the potential increase was minimized. Overall, a fantastic experience made possible by this wonderful sales representative!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Waltham?
The Verizon store is located at 117 Tower Road, Waltham, MA 02451.
What brands of smartphones can I find at the Verizon store on Tower Road?
You can find brands including Apple, Samsung, Motorola, Google, LG, HTC, and Asus at the store.
What are the store hours for Verizon at 117 Tower Road?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Do I need to make an appointment to visit the Verizon store?
Appointments are not required at this Verizon location; you can stop by anytime during business hours or call to make an appointment.
Can I pick up my online orders in store at this Verizon location?
Yes, the store offers in-store pickup for orders.
Which payment methods are accepted at the Verizon store on Tower Road?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
What services are offered at the Verizon store in Waltham?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Fios home internet.
Are there any good dining options near the Verizon store at 117 Tower Road?
Yes, nearby dining options include Jake n JOES Sports Grille, Not Your Average Joe's, The Federal seafood restaurant, Flank steakhouse, Uno Pizzeria & Grill, and Starbucks Coffee.
Where can I find banking or ATM services near the Verizon store?
Santander Bank ATM and Western Union are nearby for your financial service needs.
What other shopping options are close to the Verizon store at 117 Tower Road?
Nearby shopping includes HomeGoods, Market Basket grocery store, Marshalls department store, and Redbox rental kiosk.
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Certified February 22, 2026Yext Knowledge Graph
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