VCA Wakefield Animal Hospital

4.6
649 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Wakefield Animal Hospital
60 Audubon Road, Wakefield, MA
01880, United States

Hours

Reviews

4.6
591 reviews
5 stars
482
4 stars
58
3 stars
5
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Competence

Many customers praised the veterinary staff for their knowledge, compassion, and ability to handle pets with care, especially during difficult situations.

Customer Service

While some reviews highlighted excellent customer service experiences, others reported issues with front desk staff and communication, indicating inconsistency in service quality.

Facility Environment

The clinic is noted for its clean and welcoming environment, with separate entrances for cats and dogs to reduce stress for the animals.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that costs were high or not clearly communicated, particularly regarding additional services.

Emergency Care

Some reviews mentioned challenges with emergency care availability, with instances of being referred to other facilities when immediate attention was needed.
  • AC
    Ally Crown
    Dec 21, 2025
    1.0
    If I could give this place zero stars I would. The doctors are wonderful but the front staff has to be the most incompetent individuals I have ever spoken to. They are absolutely awful. I will never bring my dog here again because they have screwed me over so many times. Horrible horrible staff.
  • VJ
    V Johnson
    Dec 12, 2025
    5.0
    I have been taking my pets here for years and recently I had a concern and this office went above and beyond to make it right. I am impressed with the way it was handled and the kindness they showed toward me and my cat. Highly recommend VCA Wakefield.
  • MG
    Michael Griffin
    Dec 5, 2025
    5.0
    The entire staff was warm, friendly and welcoming. The medical staff seemed experienced and knowledgeable. They laid out all our options for our sick cat, almost menu style, and were not pushy in making us buy or choose any one thing and said they’d support us in anything we chose (subtext being if we decided to put the cat down). Luckily we didn’t need to put our cat down. We got some blood work done, and some medicine and the cat’s back on the mend. Highly recommend.
  • JA
    Joan Amaral
    Nov 28, 2025
    5.0
    They have two separate entrances for cat and dogs so the animals don't get overwhelmed. The vet was very kind and sweet to my kitten. She could see how nervous he was. She took the time to interact with him. She actually sat on the floor and talk to him.She even gave him a treat but, he was to scared to eat it. The staff was very nice
  • RB
    Ronald Ballard
    Nov 25, 2025
    5.0
    Had to take my very sick kitty to be examined. Although she had to be euthanized, the staff were super supportive and helpful to me as a disabled person. I would choose them again.

Frequently Asked Questions About VCA Wakefield Animal Hospital

What types of animals does VCA Wakefield Animal Hospital care for?

VCA Wakefield Animal Hospital provides care for a variety of animals including Avians, Cats, Dogs, Exotics, Fish, Pocket Pets, Rabbits, Reptiles, and Small Mammals.

What are the operating hours for VCA Wakefield Animal Hospital?

The hospital is open Monday through Friday from 7:15 AM to 8:30 PM, and on Saturdays and Sundays from 8:00 AM to 6:00 PM.