Many customers praised the veterinary staff for their knowledge, compassion, and ability to handle pets with care, especially during difficult situations.
Customer Service
While some reviews highlighted excellent customer service experiences, others reported issues with front desk staff and communication, indicating inconsistency in service quality.
Facility Environment
The clinic is noted for its clean and welcoming environment, with separate entrances for cats and dogs to reduce stress for the animals.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that costs were high or not clearly communicated, particularly regarding additional services.
Emergency Care
Some reviews mentioned challenges with emergency care availability, with instances of being referred to other facilities when immediate attention was needed.
AC
Ally Crown
Dec 21, 2025
1.0
If I could give this place zero stars I would. The doctors are wonderful but the front staff has to be the most incompetent individuals I have ever spoken to. They are absolutely awful. I will never bring my dog here again because they have screwed me over so many times. Horrible horrible staff.
VJ
V Johnson
Dec 12, 2025
5.0
I have been taking my pets here for years and recently I had a concern and this office went above and beyond to make it right. I am impressed with the way it was handled and the kindness they showed toward me and my cat. Highly recommend VCA Wakefield.
MG
Michael Griffin
Dec 5, 2025
5.0
The entire staff was warm, friendly and welcoming. The medical staff seemed experienced and knowledgeable. They laid out all our options for our sick cat, almost menu style, and were not pushy in making us buy or choose any one thing and said they’d support us in anything we chose (subtext being if we decided to put the cat down). Luckily we didn’t need to put our cat down. We got some blood work done, and some medicine and the cat’s back on the mend.
Highly recommend.
JA
Joan Amaral
Nov 28, 2025
5.0
They have two separate entrances for cat and dogs so the animals don't get overwhelmed. The vet was very kind and sweet to my kitten. She could see how nervous he was. She took the time to interact with him. She actually sat on the floor and talk to him.She even gave him a treat but, he was to scared to eat it. The staff was very nice
RB
Ronald Ballard
Nov 25, 2025
5.0
Had to take my very sick kitty to be examined. Although she had to be euthanized, the staff were super supportive and helpful to me as a disabled person. I would choose them again.
Frequently Asked Questions About VCA Wakefield Animal Hospital
What types of animals does VCA Wakefield Animal Hospital care for?
VCA Wakefield Animal Hospital provides care for a variety of animals including Avians, Cats, Dogs, Exotics, Fish, Pocket Pets, Rabbits, Reptiles, and Small Mammals.
What are the operating hours for VCA Wakefield Animal Hospital?
The hospital is open Monday through Friday from 7:15 AM to 8:30 PM, and on Saturdays and Sundays from 8:00 AM to 6:00 PM.
What services does VCA Wakefield Animal Hospital offer?
They offer services including Advanced Care, Allergy & Itchy Skin Relief, Diabetes Treatment, Diagnostics, Diet & Nutrition, Disease Treatment, Flea & Tick Control, General Care, Heartworm Disease Treatment, Internal Medicine, Medications/Prescriptions, Parasite Control, Pet Wellness Exams, Physical Examinations, Preventive Care, Primary Care, Puppy & Kitten Wellness, Senior Pet Wellness, Spay & Neuter, Vaccinations, and Weight Loss Programs.
Is VCA Wakefield Animal Hospital accredited by any professional associations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Are there any special offers for new clients at VCA Wakefield Animal Hospital?
Yes, new clients can get a Free First Exam coupon by visiting their website.
What health and safety protocols are in place at VCA Wakefield Animal Hospital?
The hospital follows health and safety protocols based on best practices in health care as well as state and local guidance and regulations.
How can I contact VCA Wakefield Animal Hospital?
You can reach them by phone at +1 781-245-0045 (local) or +1 781-486-3272 (main).
Where is VCA Wakefield Animal Hospital located?
The hospital is located at 60 Audubon Road, Wakefield, MA 01880, United States.
What nearby businesses might I find around VCA Wakefield Animal Hospital?
Nearby businesses include Sciessent (a marketing agency), Empower Physical Therapy and Performance, and Produce Connection (a grocery store). These locations can be helpful for various services before or after your visit to the hospital.
Are there wellness or fitness services near VCA Wakefield Animal Hospital?
Yes, nearby you can find Mamas Move, a gym, and Atlantis Chiropractic Wellness, a chiropractor. These could be convenient for pet owners interested in their own health while visiting the area.
What other healthcare services are close to VCA Wakefield Animal Hospital?
Nearby healthcare-related services include New England Women's Healthcare for obstetrics and gynecology, Aftermath Behavioral Health for counseling and mental health, and Amedisys Home Health Care. These can be useful resources in the community during your visit.