Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Townsend, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 18 Main St.
Location
Hours
Reviews
4.8
328 reviews
5 stars
308
4 stars
5
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Caitlyn received numerous praises for her exceptional service, helping customers with upgrades and transfers, while some negative feedback highlighted rude interactions with other staff.
Efficiency
Many customers appreciated the quick and efficient service, often completing transactions and transfers in under an hour.
Knowledgeable Staff
Customers frequently noted the staff's expertise in handling technical issues and providing clear options for upgrades and plans.
Mixed Experiences
While many reviews were positive, there were complaints about billing issues and lack of follow-up on customer inquiries.
- JJJennifer JonesJan 5, 20265.0Wonderful experience here in Townsend with caitlyn. Had a little bit of a wait but well worth it.got a brand new phone and a free tablet! Thanks so much- highly recommend
- AGAnne Marie GaskinsDec 26, 20255.0Came in to upgrade two phones . Left with what we wanted plus free IPAD and better plan. Great service.
- BGBill GrayDec 19, 20255.0Caitlin helped me fix my phone and helped me figure out whether I should upgrade or use my insurance- showed me all my options ! Thanks great service
- BGBarbieKen GhostbusterDec 13, 20255.0Caitlyn was absolutely fantastic!!! I brought an obsolete phone in and she managed to get me a brand new iPhone 17 Pro Max with 4 times the memory for barely more than I was already paying per month on my old plan!! When it comes to technology, I am basically a Luddite, but she took care of transferring all of the data from my old phone to my new.. 10 out of 10 for service!!
- CCCourtney ChisholmDec 8, 20251.0I've been going to the Verizon in Townsend for many years and always have had great service however tonight when I walked in the woman who worked there was nasty. Not only was it 6:00 and it closes at 7:00 when I told her what I needed she was so rude and said I'm by myself I can't help you and I'm sorry I have to do these other people's transactions you'll have to come back... So terrible because even though one of their employees is fired he was always great to me now I will never go back to that place ever
Frequently Asked Questions About Verizon
What products and services can I find at Verizon Wireless Zone in Townsend?
You can find smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, including service plans like Verizon Wireless Plans and Verizon Unlimited.
Where is the Verizon Wireless Zone store located in Townsend?
The store is located at 18 Main St, Townsend, MA 01469, next to Hannafords.
What are the store hours for Verizon in Townsend?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer curbside and in-store pickup options?
Yes, both in-store pickup and curbside pickup services are available.
How can I contact Verizon Wireless Zone in Townsend?
You can call them at +1 978-597-0701 or email at WZ428@Wireless-zone.com.
Can I schedule an appointment online with Verizon Wireless Zone in Townsend?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What are some nearby places I can visit when shopping at Verizon Wireless Zone in Townsend?
Nearby places include Hannaford Supermarkets for groceries, Pizza Pizzazz for pizza, and Synergy Martial Arts Center if you're interested in martial arts.
Are there dining options near Verizon Wireless Zone in Townsend?
Yes, Subway for sandwiches, Panda Wok for Chinese cuisine, and Pizza Pizzazz for pizzas are close by for quick meals before or after your visit.
What nearby services can help with health and wellness around Verizon Wireless Zone?
Nearby health and wellness services include SMG Townsend Family Practice, Exotic Nails Spa, Wellness Reflexology Spa, Townsend Harbor Chiropractic, and medical doctors like Julie Tucker and Muhammad Mowla, MD.
How can nearby public transit options help me reach Verizon Wireless Zone in Townsend?
While specific transit stations aren't listed, the presence of nearby retail areas such as the Townsend Hannaford Supermarket and Walgreens suggest you can use common local transit routes serving Main St. to access the store easily.