Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Townsend, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 18 Main St.
Location
Hours
Reviews
4.8
317 reviews
5 stars
298
4 stars
5
3 stars2
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, especially Caitlyn and Mark, received high praise for their helpfulness, knowledge, and friendliness.
Efficiency
Customers appreciated the quick service and smooth processes for phone upgrades and transfers.
Product Knowledge
Employees demonstrated strong knowledge about products and services, helping customers make informed decisions.
Positive Atmosphere
The store environment was described as welcoming and pleasant, contributing to a positive shopping experience.
Technical Assistance
Staff effectively assisted with technical issues and phone transfers, ensuring customers left satisfied.
- PSPhil Saulnier6 days ago5.0I came in to uqpgrade my samsung s22! I git a s,25 which was the much newer version of my phone. Caitlin was amazing. she k eweverytbibg and was so professional
- SJShirley JuniewiczNov 7, 20255.0I came in with a barely working iphone. Caitlyn reviewed all my options with me- we went over the cost benefit ratio and went from there- She put me on the most cost-effective plan. She transferred my contacts and pictures and put on the screen protector for me and made everything super easy. I even ran errands while it was transferring and came back and everything was done
- NGNancy GuilfoyleNov 3, 20251.0No one calls you back, not professional, service is horrendous, they add things to your bill, can never get a return phone call
- SKsharon kingOct 25, 20255.0I came in to get a new phone. I worked with Ali and Caitlyn. They were super helpful & made everything easy. I’ve come here for years and they’ve always been helpful from billing errors to upgrades or general questions. Thanks so much.
- JMJackie MakiOct 21, 20255.0Caitlyn and Gus at the Townsend Verizon store are amazing- they put their brains together and lowered my bill- I got a new iphone 17 and free iPad. They made it so easy. Lowered my bill while giving me all new stuff. Every time I come here Caitlyn always helps me. Whether it’s paying a bill, just asking a question, etc these guys are great!
Frequently Asked Questions About Verizon
What products and services can I find at Verizon Wireless Zone in Townsend?
You can find smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more, including service plans like Verizon Wireless Plans and Verizon Unlimited.
Where is the Verizon Wireless Zone store located in Townsend?
The store is located at 18 Main St, Townsend, MA 01469, next to Hannafords.
What are the store hours for Verizon in Townsend?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer curbside and in-store pickup options?
Yes, both in-store pickup and curbside pickup services are available.
How can I contact Verizon Wireless Zone in Townsend?
You can call them at +1 978-597-0701 or email at WZ428@Wireless-zone.com.
Can I schedule an appointment online with Verizon Wireless Zone in Townsend?
Yes, appointments can be scheduled online at https://wirelesszone.com/appointments/.
What are some nearby places I can visit when shopping at Verizon Wireless Zone in Townsend?
Nearby places include Hannaford Supermarkets for groceries, Pizza Pizzazz for pizza, and Synergy Martial Arts Center if you're interested in martial arts.
Are there dining options near Verizon Wireless Zone in Townsend?
Yes, Subway for sandwiches, Panda Wok for Chinese cuisine, and Pizza Pizzazz for pizzas are close by for quick meals before or after your visit.
What nearby services can help with health and wellness around Verizon Wireless Zone?
Nearby health and wellness services include SMG Townsend Family Practice, Exotic Nails Spa, Wellness Reflexology Spa, Townsend Harbor Chiropractic, and medical doctors like Julie Tucker and Muhammad Mowla, MD.
How can nearby public transit options help me reach Verizon Wireless Zone in Townsend?
While specific transit stations aren't listed, the presence of nearby retail areas such as the Townsend Hannaford Supermarket and Walgreens suggest you can use common local transit routes serving Main St. to access the store easily.