Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Sudbury, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
132 reviews
5 stars
109
4 stars
5
3 stars1
2 stars1
1 star
16
- KRK RNov 11, 20251.0Got some help from Walid transferred back to Verizon with the guarantee that all of us getting new phone for free without turning in the old decixes plus new phone bill will be $180 something, and within 3 bill cycles we will get $200 credit back for each line in the plan(4 lines in total). Turned out left the store with new phones which not fully transferred and activated, we had to call the technical 3 times to finally able to call and receive texts. First bill was $505, and never got any credit back as he told us since. We have been texting, calling, and visiting the store a few times and all he and Dee the store manager did were texting us back with an excuse after another excuse of still working to situated it for us since Nov 8th and never heard back from them since. It has been THREE MONTHS, so disappointed. We have all information about crediting back in writing and will post them if we still not hearing from them by the end of this week. Unprofessional customer service ever.
- HTHelen TingNov 6, 20255.0Helpful. Highly recommend
- SPSteve PellNov 1, 20255.0Best experience I’ve ever had at a phone store. Dee was amazingly knowledgeable, helpful, and pleasant. Took care of everything, start to finish.
- LTLisa ThompsonOct 17, 20255.0We had the wonderful Maddy help my husband and I buy new phones. I upgraded to an iPhone 17, and passed my iPhone 13 down to him. Maddy was extremely helpful. Really appreciated her expertise and easy going personality. She made the experience go very smoothly , explaining things clearly and assisting us with the new setups.
- PCPhil CohenOct 17, 20255.0We had problems with our two iPhones and stopped in for help. Walid was fantastic and helped us out. He even saved us some money on our plan. He was efficient, patient, and knowledgeable…. And quite funny! He is a credit to your organization! We enjoyed our time in the store and he quickly got resolved our issues. Many thanks!!!!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Sudbury, MA?
The Verizon store in Sudbury offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more, including brands like Samsung, Apple, Google, and Motorola.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Does the Verizon store in Sudbury offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at the Verizon store?
The store accepts multiple payment options including American Express, Visa, MasterCard, Discover, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does the Verizon store provide device protection services?
Yes, the store offers device protection along with new devices, upgrades, accessories, and Fios home internet services.
Is the Verizon store in Sudbury accessible to Spanish-speaking customers?
Yes, the store supports both English and Spanish languages to assist a diverse customer base.
Can I find free Wi-Fi at the Verizon store?
Yes, the Verizon store provides free Wi-Fi to its customers.
What nearby places can I visit after shopping at Verizon in Sudbury?
After visiting Verizon, you can explore nearby places like Rossini's Pizzeria for Italian food, Sudbury Police Department, or Goswick Eye for eyewear needs.
Are there any beauty salons near the Verizon store in Sudbury?
Yes, customers can visit The Nails or Pro Nails and Skin Salon, both of which are nearby beauty salons for nail and skincare services.
Where can I find banking services close to the Verizon store in Sudbury?
TD Bank is located nearby, providing convenient banking services for Verizon customers in the Sudbury area.