Verizon

4.3
113 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Spencer, MA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
62 W Main St, Spencer, MA
01562, United States

Hours

Reviews

4.3
108 reviews
5 stars
80
4 stars
9
3 stars
4
2 stars
3
1 star
12
  • PS
    Pierre Sousa
    Oct 8, 2025
    1.0
    Bad customer services
  • DD
    Dani
    Oct 5, 2025
    1.0
    Verizon gives very little effort in making this store work. That's not just from our family but from the employees themselves who tell us each time we're there how bad this location is. Our current issue is we keep being told by a Verizon agent that someone who can help us set up home internet is there, but every time we go they tell us they're unqualified or don't know how to do it. I've already been avoiding Spectrum like the plague because they screwed me over about 6 or 7 years ago and haven't given them a cent since. I LOVED Verizon since because they're who I went to after that and they helped out a ton. This location though has been such a disappointment and unhelpful mess that Verizon is better off closing it down.
  • KP
    Karen Perkins
    Aug 13, 2025
    4.0
    Spencer Verizon was great. When entering the store it was inviting, clean, good energy. Jake was fantastic, he had a few technical issues. Not his fault more WIFI issues( slow speed). I think he went over and above his job trying to get out phone trade ins to go through. He stuck with it and then contacted us about 3 hours later to confirm it was all set! After closing time at that. Dedication!
  • CB
    Co B
    Jul 24, 2025
    1.0
    Have had issues the last 3 times we've used this location; the most recent one being a new employee provided information that was completely inaccurate and when we went back we were told by another employee that the previous person was new and that they gave us the wrong information and because they don't have a manager right now thare was nothing they could do to help. Cost us over $600 because someone didn't know how to do their job properly. Be aware that what you are being told may not actually be true. I will go somewhere else from now on even though it will be further away. Worth it to not have to deal with the subpar service from here
  • AC
    Annette Cormier
    Jan 5, 2024
    1.0
    Went to Verizon in Spencer today. Had sign in door that they where on break. This was at 3 oclock. Waited half hour, than 1 hour. Than out of curiosity I waited to see how long before it would open. I was standing outside the door and back and forth f on my car that was parked in front of door. watching 2 young woman and two young man in the store. Pointing and laughing that I was standing outside. At six o'clock they shut the lights and left out the back door. 2 other woman where in their cars very upset. One stated that the door had been locked since noon. Very rude and unreasonable.

Frequently Asked Questions About Verizon

What types of products does Verizon at 62 W Main St, Spencer offer?

Verizon offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and home internet services.

What are the operating hours of the Verizon store in Spencer, MA?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.