Verizon

Reviews

• PS

  Pierre Sousa

  Oct 8, 2025
  1.0
  Bad customer services
• DD

  Dani

  Oct 5, 2025
  1.0
  Verizon gives very little effort in making this store work. That's not just from our family but from the employees themselves who tell us each time we're there how bad this location is. Our current issue is we keep being told by a Verizon agent that someone who can help us set up home internet is there, but every time we go they tell us they're unqualified or don't know how to do it. I've already been avoiding Spectrum like the plague because they screwed me over about 6 or 7 years ago and haven't given them a cent since. I LOVED Verizon since because they're who I went to after that and they helped out a ton. This location though has been such a disappointment and unhelpful mess that Verizon is better off closing it down.
• KP

  Karen Perkins

  Aug 13, 2025
  4.0
  Spencer Verizon was great. When entering the store it was inviting, clean, good energy. Jake was fantastic, he had a few technical issues. Not his fault more WIFI issues( slow speed). I think he went over and above his job trying to get out phone trade ins to go through. He stuck with it and then contacted us about 3 hours later to confirm it was all set! After closing time at that. Dedication!
• CB

  Co B

  Jul 24, 2025
  1.0
  Have had issues the last 3 times we've used this location; the most recent one being a new employee provided information that was completely inaccurate and when we went back we were told by another employee that the previous person was new and that they gave us the wrong information and because they don't have a manager right now thare was nothing they could do to help. Cost us over $600 because someone didn't know how to do their job properly. Be aware that what you are being told may not actually be true. I will go somewhere else from now on even though it will be further away. Worth it to not have to deal with the subpar service from here
• AC

  Annette Cormier

  Jan 5, 2024
  1.0
  Went to Verizon in Spencer today. Had sign in door that they where on break. This was at 3 oclock. Waited half hour, than 1 hour. Than out of curiosity I waited to see how long before it would open. I was standing outside the door and back and forth f on my car that was parked in front of door. watching 2 young woman and two young man in the store. Pointing and laughing that I was standing outside. At six o'clock they shut the lights and left out the back door. 2 other woman where in their cars very upset. One stated that the door had been locked since noon. Very rude and unreasonable.

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