Business Details
About
Electronics StoreDyson
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Dyson Service Center Southborough
162 Cordaville Rd, Southborough, MA
01772, United States
Hours
Reviews
4.7
425 reviews
5 stars
386
4 stars
8
3 stars4
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Adrian received numerous accolades for his friendly, knowledgeable, and efficient service, with many customers expressing high satisfaction with their interactions.
Repair Efficiency
Many reviews highlighted the quick turnaround for repairs, often completed within minutes, contributing to a positive customer experience.
Mixed Experiences
While many customers praised the service, some expressed frustration with unresponsive communication and dissatisfaction with the overall company policies and product durability.
Product Quality Concerns
Several customers reported issues with Dyson products failing shortly after warranty expiration, leading to disappointment with the brand's support and repair policies.
- JCJohn corey3 days ago5.0This place is great . They did a great repair on my Dyson. Fast friendly service quick turn around. And it was easy to find.
- DCDavid Chioffi5 days ago5.0Will Fitzpatrick sent me some replacement screws for my Dyson V11 Vac (even though I bought it online). He sent to me via UPS quickly and at no charge. To me, he has a real understanding of what Customer Service is all about. 5 Stars!
- MRMark Rahall6 days ago5.0Came in on a Saturday afternoon with an issue...Will diagnosed and repaired my unit in under 30mins. Great experience
- ACAmanda CoteJan 2, 20265.0Dante was super kind, honest & knowledgeable. Amazing customer service. I highly recommend working with them on any of your Dyson needs.
- CTCharles ThebadoDec 16, 20255.0Dropped into the repair shop without an appointment and Adrian assessed the problem and fixed my vacuum in about 20 minutes. I am super happy. Being able to get service in person with no notice is a major reason why I like to purchase Dyson products.
Frequently Asked Questions About Dyson Service Center Southborough
What types of Dyson products can I find at Dyson Service Center Southborough?
You can find cordless and upright vacuum cleaners, air purifiers, humidifiers, hair dryers, hair stylers, lighting, and hair straighteners at Dyson Service Center Southborough.
Can I get my Dyson vacuum cleaner repaired at the Southborough service center?
Yes, the Dyson Service Center Southborough offers vacuum cleaner repair services along with repairs for air purifiers, humidifiers, hair dryers, and hair stylers.
Do I need an appointment to visit the Dyson Service Center Southborough?
No appointment is necessary; you can visit the Dyson Service Center Southborough in person whenever it is open.
What are the opening hours for Dyson Service Center Southborough?
The center is closed on Mondays and Sundays. From Tuesday to Saturday, it is open from 8:30 AM to 1:00 PM and then reopens from 1:30 PM to 3:00 PM.
Is the Dyson Service Center Southborough wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance for customer convenience.
What payment options does Dyson Service Center Southborough accept?
They accept American Express, Android Pay, Apple Pay, Discover, MasterCard, and Visa credit or debit cards.
Where is Dyson Service Center Southborough located?
It is located at 162 Cordaville Rd, Unit 160, Southborough, MA 01772, United States.
What nearby places can I visit before or after my appointment at the Dyson Service Center Southborough?
Nearby places include Southborough Town Center Plaza for dining and shopping, Yama Fuji Asian Cuisine for sushi, and Dunkin' for coffee and donuts.
Are there any medical facilities near Dyson Service Center Southborough that I can visit if needed?
Yes, nearby medical facilities include Dr. Angela Dawn Hunt MD, Southborough Orthodontics, Town Center Pediatrics, and Cedar Brook Pediatric Dentistry.
Is there convenient parking available at Dyson Service Center Southborough?
Yes, there is free parking in a lot available for customers at the service center.